Genbook
Wat is Genbook?
Alles-in-één softwareoplossing waarmee eigenaren van kleine bedrijven en serviceprofessionals eenvoudig afspraken en boekingen kunnen beheren. Verras je klanten en promoot je unieke merk naadloos met geautomatiseerde sms- en e-mailberichten. Mis nooit meer een boeking dankzij realtime beschikbaarheid. Stop met boekingen via pen en papier en stap het digitale tijdperk binnen met Genbook! Genbook helpt je om achter betalingen en beoordelingen aan te gaan, waardoor je meer tijd hebt om de dingen te doen die je graag wilt doen.
Wie gebruikt Genbook?
Genbook heeft meer dan 30.000 kappers, salons, spa's en wellnesscentra in Noord-Amerika geholpen om hun bedrijf te runnen.
Twijfels over Genbook?
Vergelijk met een populair alternatief
Genbook
Andere goede alternatieven voor Genbook
Reviews over Genbook
Rebecca Taylor
Overwogen alternatieven:
Like Having a Virtual Receptionist
Opmerkingen: I have been with genbook since they started several years ago and this software saves me the cost of hiring a receptionist! Best value for any service I purchase for the business monthly!
Pluspunten:
Ease of use. I can customize my availability each day and each session. I love how it automatically sends reminders two clients Which minimizes no shows. I love how it has the feature that allows me to send customized confirmation emails depending on the service that I am providing to an individual customer. Great customer service.
Minpunten:
The feature I like the least is that they only integrate taking payments or deposits for sessions upfront with Stripe. It would be nice if they offered equation with PayPal. I wish they integrated with Mailchimp as well as Constant Contact.
Reactie Genbook
3 jaar geleden
Hi Rebecca Taylor, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
AMY
Overwogen alternatieven:
EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE
Opmerkingen: I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.
Pluspunten:
EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART.
Minpunten:
I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT.
Reactie Genbook
3 jaar geleden
Hi Amy, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Geverifieerde reviewer
Killing my Business
Opmerkingen: Empty promises.
Pluspunten:
Use to be great and worked well with Google.
Minpunten:
All your reviews just get deleted off Google. Genbooks has been telling me for almost 2 years now that they are going to help but they don’t. Absolutely ridiculous at this point. Looking for a new company to work with as we speak.
Reactie Genbook
4 jaar geleden
Hi there, Thanks for your feedback. We hear you, the connection between your Google My Business profile and your Genbook reviews have been intermittent recently. This is a result of some changes Google have made to their API since introducing the Reserve with Google feature. Rest assured that your customers are still able to see all of your reviews in full on your booking page and you can still add your 'Reviews Button' to your web and social pages. We are working hard to strengthen that connection and restore the Genbook reviews link to your Google My Business profile. In the mean time, we recommend sharing your reviews via different avenues. Thanks again for your feedback, and don't hesitate to reach out if there's anything we can help with. Warmly, The Genbook Team
RED
Genbook takes care of my business
Opmerkingen:
Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!!
Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red
Pluspunten:
Ease of use for clients, it is quick and easy to setup their account and schedule.
Minpunten:
clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.
Reactie Genbook
3 jaar geleden
Hi Red, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
Natasha
Overwogen alternatieven:
Thoroughly enjoy using Genbook
Opmerkingen: I've been with Genbook over 5years and I am satisfied with my overall experience this far. I have no plans on leaving.
Pluspunten:
I like that this software is always updating and ensuring that we're able to use it with ease.
Minpunten:
My only complaint is that the updates come years after other software apps have been updated to most functions and it comes at a cost(price increase).
Reactie Genbook
3 jaar geleden
Hi Natasha, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team
