DocuSign

Wie gebruikt DocuSign?

DocuSign helpt particulieren en organisaties van elke omvang, sector en regio papier te elimineren door elke overeenkomst 100% digitaal te maken, voor snellere resultaten, lagere kosten en verbeterde klanttevredenheid.

Wat is DocuSign?

DocuSign verandert de manier van zakendoen doordat het meer dan 250.000 bedrijven en meer dan 100 miljoen gebruikers in 188 landen in staat stelt om overeenkomsten altijd, overal en op elk apparaat met vertrouwen en zekerheid te verzenden, ondertekenen en beheren.

DocuSign vervangt afdrukken, faxen, scannen en het versturen van papieren documenten om zaken af te handelen. De technologie stelt organisaties van elke omvang, sector en geografie in staat om elke overeenkomst volledig digitaal te maken, om het bedrijf vooruit te helpen.

DocuSign - Details

DocuSign

http://www.docusign.com/

Opgericht in 2004

DocuSign-video
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DocuSign - prijsoverzicht

DocuSign heeft een gratis versie en biedt een gratis proefperiode. DocuSign heeft een betaalde versie vanaf US$ 10,00/maand.


Beginprijs

US$ 10,00/maand

Gratis versie

Ja

Gratis proef

Ja

DocuSign - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Veelgestelde vragen/forum
  • Kennisbank
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Mac (desktop)
  • Windows (desktop)
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van DocuSign

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Auditbeheer
  • Audittrail
  • Bewaking
  • CRM
  • Compliance bijhouden
  • Compliancebeheer
  • Configureerbare workflow
  • Contactenbeheer
  • Contract- en licentiebeheer
  • Contracten opstellen
  • Controle van goedkeuringsbeheer
  • Digitale handtekening
  • Documentbeheer
  • Documenten opslaan
  • Documentsjablonen
  • Elektronische handtekening
  • Gegevens importeren en exporteren
  • Gegevensextractie
  • Herinneringen
  • Inkoopzijde (leveranciers)
  • Integraties van derden
  • Levenscyclusbeheer
  • Levensduurbeheer van contracten
  • Overheidscontracten
  • Rapportage en analyse
  • Rapportage en statistieken
  • Realtime gegevens
  • Realtime meldingen
  • Samenwerken in teams
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Specialiteitencontracten
  • Status bijhouden
  • Taakbeheer
  • Toegangsopties/machtigingen
  • Verkoopzijde (klanten)
  • Versiebheer
  • Voltooiing bijhouden
  • Voorgedefinieerde sjablonen
  • Waarschuwingen/Meldingen
  • Workflowbeheer
  • Zoeken in gehele tekst
  • Zoeken/filteren

Bekijk de volledige lijst van Contract management software

  • API
  • Aanpasbare branding
  • Aanpasbare formulieren
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Archiveren en retentie
  • Auditbeheer
  • Audittrail
  • Bestanden delen
  • Beveiligde gegevensopslag
  • CRM
  • Chatten/messaging
  • Compliancebeheer
  • Configureerbare workflow
  • Contactenbeheer
  • Contract- en licentiebeheer
  • Controle van goedkeuringsbeheer
  • Digitale handtekening
  • Documentanalyse
  • Documentbeheer
  • Documenten controleren
  • Documenten opslaan
  • Documentsjablonen
  • E-mailbeheer
  • E-mailuitnodigingen en -herinneringen
  • Eenmalige aanmelding
  • Elektronische handtekening
  • Formulierbeheer
  • Gegevensbeveiliging
  • Herinneringen
  • Integraties van derden
  • Naleving van HIPAA-richtlijnen
  • Ondertekening door meerdere partijen
  • Rapportage en statistieken
  • SSL-beveiliging
  • Samenwerken in teams
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Status bijhouden
  • Taakvoortgang bijhouden
  • Toegangsopties/machtigingen
  • Vastleggen van mobiele ondertekening
  • Verificatie/authenticatie
  • Versiebheer
  • Voortgang bijhouden
  • Waarschuwingen/Meldingen
  • Webformulieren
  • Workflowbeheer

Bekijk de volledige lijst van Digitale handtekening software

DocuSign alternatieven

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Reviews van DocuSign

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,7
Klantenservice 4,5
Functies 4,6
Waar voor je geld 4,5

Software beoordelen

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Schrijf een review!
Susan m C.
Owner
Financiële dienstverlening, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 22-9-2020

"No More Signing Your Life Away"

Opmerkingen: I have been preparing income tax returns for over 10 years now. When I first started clients had to sign their names at least 8 or more times. When we started using DocuSign it illiminated that process. Clients need only sign once or twice. Over the years DocuSign has made improvements that have allowed me to improve my clients experience when it comes to signing documents. As we all have experienced this one or twice in our lives, you felt like you were signing your life away.

Pluspunten: What I liked most about this software was that my clients no longer had to sign 20 different times to finalze their return.

Minpunten: Over the years there have been small glitches. However with customer support we have always been able to work through them and many times we found it to be the operator and not the software.

  • Bron van de reviewer 
  • Beoordeeld op 22-9-2020
Cynthia M.
CEO
Architectuur en planning, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 2-9-2020

"Saves time and is convenient for clients!"

Opmerkingen: I like that this software makes it easy for my business to collect signatures and payments from our clients. We used to have our clients scan or fax paper documents back to us, but DocuSign makes the process much quicker and more convenient for my employees and my clients. We purchased the option that allows us to take payments, which further streamlines our process and actually saves us money due to the lower credit card fees. We've only just started using this software, but it has already been a worthwhile purchase!

Pluspunten: We purchased DocuSign to make our lives easier for signatures, payments, and document storage. I love that DocuSign is able to integrate into Dropbox because that's what we use to store our company files. I really enjoy that we can take payments and that we can brand the emails and signing experience for our clients so it feels cohesive and is consistent with our aesthetic. I love the many fields you can add to your documents, such as "approve" or "decline", in addition to just signatures & initials.

Minpunten: When I first set up the software, I felt it was a little difficult to navigate. For example, when I wanted to learn how to use templates, it took me a long time to figure out exactly how to "apply" a template to a document that would be similar but not the same... Even after a fair amount of research, it still seemed that the only option was to "use" the template, in which the document has to be exactly the same every time. It was only through trial and error that I figured this out, and I wish there were explicit instructions on this in an easily accessible place. Similarly, when setting up payments, I found a lot of helpful information/how-to's on DocuSign's website, but the links within these pages never seemed to take me to quite the right place I needed to be to set it up, which was a bit frustating.

  • Bron van de reviewer 
  • Beoordeeld op 2-9-2020
Cristian R.
Processor 2
Vastgoed, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 20-4-2021

"Easy and quick"

Opmerkingen: My company provides a free "version" of DocuSign but I pay for the real deal since it has never let me down

Pluspunten: I love that it is user friendly for my clients and quick for me to put together a document. I can make changes on the fly.

Minpunten: The price is petty expensive compared to the Adobe product. The price point is very high and there is no discount for multiple users.

  • Bron van de reviewer 
  • Beoordeeld op 20-4-2021
Ed H.
Lead Systems Analyst
Informatietechnologie en -diensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    1 /5
  • Functies en functionaliteit
    2 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    1/10
  • Bron van de reviewer 
  • Beoordeeld op 5-9-2019

"Poor account/user management, poor bulk signing"

Pluspunten: - The one-off signature process is relatively strait forward
- Pretty clean interface
- Seems to have a decent API and integrate with other products

Minpunten: Speaking as an enterprise administrator, organization/sub-account/user management is a joke. It's certainly an afterthought after the basic product was created. Seems like they are bandaging it together rather than thoughtfully designing a solution that is robust and scalable. Even after countless emails, phone calls, screen shares, etc., basic operations have yet to be completed. Things are only getting worse. It's no wonder the service costs so much, all this money going into support must come from somewhere! Bulk signing is more like generating many single distributions. There's no way to mass void, mass correct, or track status of a single bulk request. Make a mistake sending to 1000 people? You'll need to void 1000 individual envelopes. There's other bugs and un-intuitive design decisions involved with the bulk send that I wont get into here. Other things worth noting
- Activating additional sub-accounts forces a password reset for that user
- Resetting passwords also requires resetting security questions
- Adding an admin to an account does not use a select list of exiting users. Instead, the existing admin must manually type in a name/email address, and if that doesn't match an existing user, a new user is created. I personally ended up with 4 accounts tied to a single SSO email address. The structure is so convoluted, I'm having difficulty explaining it.

  • Bron van de reviewer 
  • Beoordeeld op 5-9-2019
Michael W.
President
Publiceren, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 27-2-2021

"I don't know how we did business before Docusign"

Opmerkingen: I was just mentioning to someone last week how Docusign has revolutionized our contracts process. What used to require a ton of paper, fed-ex overnight packages, and things being signed in three or four copies has now all been done away with. If it's one signer or a dozen, Docusign makes it super easy. The auto-reminder emails are really helpful, too. From time to time we'll encounter "old folks" who don't know that clicking the email isn't enough to sign the document - you have to follow the (clearly explained) instructions that follow, but once they're told to try again, they usually get it. We do 15 to 20 contracts per month and it works great every time.

Pluspunten: We sign a lot of contracts, and the signers are usually busy folks who don't have time to print and scan and email. If we're lucky, they had a secretary or assistant who could shove a contract in front of them for a signature, but that wasn't usually the case. With Docusign, a few clicks have a contract signed sealed and delivered.

Minpunten: I'm trying to think of a way to be critical of Docusign, but I really can't. Their setup can be as simple or detailed as any contract calls for. Perhaps a "signing wizard" for the tech-impaired crowd might make it a tad simpler, but it's pretty doggone easy as it is. I can't complain.

  • Bron van de reviewer 
  • Beoordeeld op 27-2-2021