Wie gebruikt deze software?

Van kleine tot grote ondernemingen, managementteams in elke sector gebruiken de gratis software (tot 75 werknemers) van When I Work om de personeelsplanning te regelen en de communicatie te verbeteren.

Gemiddelde scores

774 beoordelingen
  • In totaal 4.5/5
  • Gebruiksgemak 4.5/5
  • Klantenservice 4.5/5
  • Functies 4.3/5
  • Waar voor je geld 4.5/5

Productgegevens

  • Beginprijs US$ 1,50/maand
    Zie de prijsinformatie
  • Gratis versie Ja
  • Gratis proef Ja, vraag een gratis proefversie aan
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • When I Work
  • http://www.wheniwork.com/
  • Opgericht in 2010

Over When I Work

When I Work is nu voor altijd gratis en is de gemakkelijkste manier voor bedrijven om hun uurloonmedewerkers in te plannen en met hen te communiceren. Plaats het rooster en de tijdklok in ieders zak. Plan terwijl je onderweg bent, met gratis apps voor iPhone en Android. Bespaar jezelf tijd en geld met eenvoudige tools voor personeelsplanning.

When I Work helpt met het inplannen van meer dan 500.000 medewerkers over de hele wereld. Elke week melden zich duizenden bedrijven aan om When I Work te gaan gebruiken. Prijzen zijn vanaf $ 1,50/gebruiker/maand.

Functies van When I Work

  • FMLA bijhouden
  • Kalenderbeheer
  • Overurenberekening
  • Personeelsplanning
  • Rapportage en analyse
  • Tijd bijhouden
  • Zelfserviceportal
  • Administratiebeheer
  • Etiketten voor voedingsstoffen en ingrediënten
  • Klantenbeheer
  • Loonkostencalculator
  • Productiebeheer
  • Receptenbeheer
  • Receptenkosten
  • Verkoopbeheer
  • Verkoopgeschiedenis
  • Voedingsanalyse
  • Voorraadbeheer
  • Distributiebeheer
  • Factureren
  • Kwaliteitscontrole
  • Orderbeheer
  • Productie bijhouden
  • Receptenbeheer
  • Vatenbeheer
  • Voorraadbeheer
  • Vraagplanning
  • Banketbeheer
  • Beheer van bedienend personeel
  • Contractbeheer
  • Evenementenbeheer
  • Faciliteitenbeheer
  • Factureren
  • Kalenderbeheer
  • Keuken- en menubeheer
  • Klantendatabase
  • Kostenberekening
  • Offertebeheer
  • Orderbeheer
  • Receptenbeheer
  • Reserveringsbeheer
  • Voorraadbeheer
  • Analyse van voedingsstoffen
  • Gratis en gereduceerde maaltijden
  • Inkoop
  • Kostenberekening
  • Menuplanning
  • Online betaling en financiering
  • Plateaus volgen
  • Receptenbeheer
  • Scholen
  • Verkooppunt
  • Voor cafetaria's
  • Voor zorginstellingen
  • Voorraadbeheer
  • Afspraakplanning
  • Artsenbeheer
  • Beheer van patiëntdossiers
  • Factureren
  • Faculteits- en personeelsbeheer
  • Multilocatie
  • No-show bijhouden
  • Slepen en neerzetten
  • Terugkerende afspraken
  • Wachtdiensten plannen
  • Zelfserviceportal
  • Geautomatiseerde planning
  • Geplande distributie
  • Messaging
  • Mobiele toegang
  • Online tijdklok
  • Payrollbeheer
  • Rapportage en analyse
  • Resourcebeheer
  • Wisselen van dienst
  • Afspraakplanning
  • Faciliteitsplanning
  • Geautomatiseerde planning
  • Groepsplanning
  • Klasplanning
  • Multilocatie
  • Personeelsplanning
  • Realtime planning
  • Reserveringsbeheer voor kamers
  • Resources plannen
  • Waarschuwingen/Meldingen
  • Administratie
  • Beheer van fondsenwerving
  • Beheer van sociale media
  • Commissiebeheer
  • Donorenbeheer
  • Evenementenbeheer
  • Ledendatabase
  • Lidmaatschapsbeheer
  • Schuldenbeheer
  • Vrijwilligersbeheer
  • Activiteit-/nieuwsfeed
  • Audio-oproepen
  • Bestanden delen
  • Discussiethreads
  • Enquêtes en feedback
  • Integratie van derden
  • Mobiele toegang
  • Realtime chatten
  • Taakbeheer
  • Videovergaderen
  • Waarschuwingen/Meldingen
  • Zoeken
  • Biometrische herkenning
  • Messaging
  • Mobiele toegang
  • Online ponskaart
  • Payrollbeheer
  • Ponskaart
  • Rapportage en analyse
  • Roosterbeheer
  • Vakantie en verlof bijhouden
  • Werknemers bijhouden
  • Werkstations bijhouden
  • Ziekteverlof bijhouden
  • Automatische tijdregistratie
  • Factureerbare en niet-factureerbare uren
  • Factureren
  • Meerdere factureringstarieven
  • Mobiele tijd bijhouden
  • Offline time bijhouden
  • Overurenberekening
  • Roosterbeheer
  • Vakantie en verlof bijhouden
  • Werknemersdatabase
  • Beheer van onderaannemers
  • Budgettering/prognoses
  • Levenscyclusbeheer van personeel
  • Personeelsplanning
  • Prestatiemeetwaarden
  • Tijd- en aanwezigheidsbeheer
  • Vaardigheden bijhouden
  • Variabele werkkrachten
  • Werkprognoses
  • Wervingsbeheer

De nuttigste reviews van When I Work

Great software for teams of all sizes

Beoordeeld op 25-7-2019
Trish C.
Senior Receptionist and Lead Trainer
Diergeneeskunde, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Pluspunten: - Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Minpunten: - Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Antwoord van de leverancier

van When I Work op 29-7-2019

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

review of when I work

Beoordeeld op 20-12-2019
Taylor J.
asst Programs director
Religieuze instellingen, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
3/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.

Pluspunten: it helps put the schedule and timesheets all in one software, it will send out the schedule to all of the employees with one click, it can be used from a phone

Minpunten: It seems to have a fair amount of glitches, I have had it delete full schedules, autocorrect times to something completely different, and it jumble around shifts. I also think it is pretty pricey per employee on it.

Antwoord van de leverancier

van When I Work op 23-12-2019

Hi Taylor,

Katie here with Customer Care at When I Work. Thanks for taking the time to leave a review and provide feedback - we really appreciate it!

We are happy to see the app has been beneficial in keeping track of your schedules and timesheets all in one place - it definitely is a convenient feature!

Sorry that you have experienced some glitches with the app. We would be happy to assist with these to make sure they don't continue to occur. If you could send an email to [email protected] with the details of what you are experiencing, we would be happy to further assist.

Thanks again for taking the time to provide feedback. Have a great rest of your day!

Best,
Katie

Takes the work out of scheduling

Beoordeeld op 18-11-2019
Sarah C.
Senior Hospitality and Marketing Manager
Wijn en sterke drank, 201-500 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2

Pluspunten: It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable

Minpunten: The inability to attach files to an email

Antwoord van de leverancier

van When I Work op 23-11-2019

Hi Sarah,

Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.

https://help.wheniwork.com/articles/document-storage-release-notes/

Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.

Have a great day,
Anna

A good option for timecards and schedule.

Beoordeeld op 31-8-2017
Ellen K.
owner
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
3/5
In totaal
2/5
Gebruiksgemak
3/5
Functies en functionaliteit
2/5
Klantenondersteuning
2/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Initially it was a good solution for employee scheduling. We added the time clock after about 8 months and it has served its purpose. It allowed us to not use a google doc to schedule employees. It is a a good scheduler but not as great of a time clock.

Pluspunten: My employees can use the app to get alerts and check their schedules. Employees can swap shifts with my approval. The time card is integrated into the schedule app. It is somewhat easy to use. We have used this software for about 2 years. When we first started with them there were not a lot of options out there. And it served its purpose. Our employees seem to like using it.

Minpunten: There are several cons. I think the price is too high for what you get. Trying to process the time cards is very cumbersome and not very easy to understand. We run 24 hours a day and this software is not well suited to a 24 hour clock. Overall I spend too much time trying to understand how to use the time clock - punch in/out- and it is really frustrating. Also- their customer support is really pretty horrible. There is not a way to call someone and you have to submit an email to support and it can take them a bit to get back to you. Issues with time cards are things you want an answer for right away and they do not offer a quick response. Also- you really have to use a desk top to process the time cards and it does not function so well with google chrome- I think safari works better- but I prefer to use chrome. There are glitches with it that are just frustrating.

Antwoord van de leverancier

van When I Work op 5-9-2017

Hi Ellen!

Thanks for writing us a review! We appreciate the feedback you provided to us. I am happy to hear that you are finding the scheduler helpful. I am, however, bummed to hear that you have had difficulty contacting our support teams. You always have access to live chat within your account, simply by clicking on the chat bubble within the green toolbar. If additional training on the Attendance tool is something you would like, please just let our support teams know and we would be more than happy to provide you with that.

We strive to provide the highest level of support to our customers and we hope that we can meet your expectations moving forward.

Have a great day!

Good visual presentation of team schedules

Beoordeeld op 7-1-2020
Maija P.
Operations Associate
Consumentendiensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
4/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: The greatest benefit of When I Work is the visual presentation of the schedule. I can see at a glance who the scheduled manager on duty is thanks to the color-coding. I can also see when my teammates are scheduled so I know who might be available in the event I need to swap a shift with someone.

Pluspunten: I like that I am able to see my schedule and the team schedule as they are posted. It's very handy to have a color-coded visual schedule as well, so I can see at a glance which team members are on which roles. I also like that I have the ability to enter time off and shift change requests. My team does not utilize the feature that allows open shifts to be posted so employees can pick up extra shifts as they become available, however I like that the option to do so is there.

Minpunten: I wish that I had the option to sort the team schedule by shift time so I could see who I will be working with by day at a glance, as opposed to scrolling through the list of scheduled team members sorted by name.

Antwoord van de leverancier

van When I Work op 19-1-2020

Hey Maija -

Thanks for taking a moment to provide a great review for us!

It's great to know that you're finding the app useful and the color coding is helpful for you! I appreciate the feedback on different ways to view the Schedule! We're always open to feedback and suggestions!

Again, thanks for taking the time to give us a review.

Kindly,
Adrianne

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