Fleetio

Fleetio is Advanced, Easy to Navigate and Extremely Useful for Our Fleet!

Opmerkingen: I just listed them on the other page about pros and cons. Thanks

Pluspunten:

Drivers input of issues transform to work orders so easily. We used to wait for the paper inspection to come in to schedule work to be done. By the time you received the inspection sheet that problem has been needing repair for over a week. Now that the truck operators input the issues directly to the system our shop sees the issue that day and schedules the work for that weekend. Efficiency is way better now that we have been running the Fleetio Software. Your Dashboard is an extremely useful landing page that will give you all the important information you need in an instant. I really like seeing what our monthly spend has been over time and whether we are trending up on spend or hopefully down. The integration with Geotab has made odometer updates a breeze and the DTC Alerts is great. I could go on and on about how great they are but to some it up, Fleetio is a company that gets it, they understand what companies need out of a fleet management software.

Minpunten:

Few minor issues with Purchase Orders like the ability to create a PO from a work order, but they continually add helpful features! They currently do not fully integrate with our fueling network which is CFN but the Flyers Energy side of things. Hopefully that will be coming soon as well. I feel like some of the reporting could be slightly better. From a management standpoint i would like to be able to filter total operating cost to specific service categories.

Great Product

Opmerkingen: We are capturing data the company never really could explain. Costs and trends are much more visible.

Pluspunten:

Product was ready to run from day 1. Gives us valuable resources in a simple package

Minpunten:

Collected data like email addresses are difficult to edit. Mileage entries can be hard to re-align.

Shop Around and Compare

Pluspunten:

Vehicle management, inspections, maintenance reminders

Minpunten:

Renewal reminders, parts & inventory, editing, support

Fleetio makes managing large fleets simple

Opmerkingen: Overall, the user-friendly interface of Fleetio and excellent customer support, especially during the onboarding, implementation, and training processes has created an extremely positive experience. Would definitely recommend Fleetio for all fleet management needs.

Pluspunten:

The vehicle information module and maintenance tracking are the most important features for our organization, and Fleetio makes both processes easy, streamlined, and effective. This is especially important for our organization as we are spread across multiple office locations in various states, which makes managing our fleet a challenge. Fleetio has made it far more organized and easy for all our operators.

Minpunten:

Although a great deal of Fleetio's settings are customizable, there are some features that would be more convenient if they had a customizable option. For example, there we have to pay HVUT on a few of our larger trucks, and Fleetio does not have an option to create a custom vehicle renewal reminder for this. Furthermore, Fleetio does not currently have a way to track vehicle depreciation, which would be helpful for our financial processes, especially as a nonprofit subject to an annual audit process. However, the main features of Fleetio cover all our critical needs and therefore these are minor issues.

If you have a fleet, you need Fleetio!

Opmerkingen: Everything has been awesome since the get-go when we came on board back in 2013. Fleetio's platform has evolved quite a bit over time, and I don't reap all of the benefits entirely, but my experience with the platform and their team has exceeded my expectations time and time again.

Pluspunten:

Realistically I love everything that Fleetio has to offer. What I love most about it is the inspection form workflow. This option has streamlined our pre/post trip inspections within our Company, and has created a "workflow" process from when the problem was initially found, to when it was repaired; you can even reject the repair if it wasn't done properly, and/or if the problem comes back! Also, the Fleetio Parts app has allowed us to streamline our online inventory, and tie parts into work orders so we can track what trucks use which parts.

Minpunten:

The fuel card integration has never worked for me. Honestly it is probably an operator error on my end, but i would say that was my only bad experience trying to get that to link up to Fleetcor.

EXCEEDING EXPECTATIONS

Opmerkingen: Implementation and day to day operations are outstanding. We are still proofing financial data but are excited at what we will have at our fingertips moving forward. It is hard to put an ROI for implementing something like Fleetio. However, my back office is spending far less time pushing fleet-related paperwork. we have cradle to grave service records, we are getting vehicles back on the road after accidents fast because all of the documents are housed in one location. And our ability to track and forecasts expenses is like nothing we have had before.

Pluspunten:

The Fleetio Platform has dozens of prepopulating data fields for items we never thought to track yet also allows us to set custom data points in just a few clicks. Most platforms require outside support to make changes.

Minpunten:

Nothing comes to mind. Any delays in implementation could be attributed to self-imposed scope shifts. We continue to refine the workflows as we encounter new challenges.

Almost there

Pluspunten:

We like the customization of the DVIR features. Being able to create our own inspections has been great!

Minpunten:

The reporting features could be improved. There's a lot of information in Fleetio. Getting it into a report that fits our needs is a little cumbersome BUT the customer service is fantastic! The Fleetio team has been working with us to try and improve the reporting capabilities.

New User to Fleetio

Opmerkingen: Although we haven't been using Fleetio long enough to prove the value of the program we believe that our down time will be reduced and issues that do come up with our vehicles will be taken care of faster than our previous system allowed. So far, Fleetio has exceeded our requirements. The help sections and the help staff are quite good. The response time to my questions is very rapid.

Pluspunten:

We have been using Fleetio for about a month. So far Fleetio has exceeded our requirements. The dash board is laid out in a easy to read and understand manner. Setting up our vehicles and contact list was straightforward. The ability to import data was quite beneficial. One option that I especially liked was being able to enter a VIN and having the software look up vehicle specs.

Minpunten:

As with any new software experience there is a learning curve. The amount of data that Fleetio can produce can seem daunting, BUT the help section makes this task much easier.

Greatest platform to manage all the assets in a mobile application

Opmerkingen: The maintenance and tracking is a great helpful tool. It is a user friendly tool for the given price

Pluspunten:

This platform is very easy to understand and has a great ease of use. The management of fuel can be done, the asset library customisation tracking and the management of employee maintenance everything in a single platform helps in a major role.

Minpunten:

As it when the load exceeds the platform freezes and crashes sometimes. The platform crashes suddenly without any pop-up message

Fleet Management Shouldn't Be Hard

Opmerkingen: It has been amazing. The software is really easy to use, and the support staff is quick to help when you get stuck.

Pluspunten:

And Fleetio makes it easy! The setup for our 13 vehicle fleet was very easy and straight forward. Once everything is online and assigned, it works as it should. I created custom SOP's for my team to use the software the way that we see fit, and everyone has had a great time adapting to it's use.

Minpunten:

GPS Integration via Teletrac Navman (and all other GPS integrations that transmit vehicle mileage) could use some additional options for clients. The GPS Pucks in my car base mileage off of GPS location/travel, not from the car directly, so while my team would do a vehicle inspection and note the mileage, if there was a difference between the GPS data and my teams inputted mileage, it wouldn't allow them to.

Fleetio Makes The World Go

Opmerkingen: Fleetio has been huge in instilling a sense of responsibility in our drivers when it comes to staying on top of their routine maintenance. Service reminder compliance factor into our bonus program.

Pluspunten:

Maintenance tracking. Vehicle tracking. Issue tracking. Lots of data to be gathered making reporting a breeze.

Minpunten:

Onboarding drivers has been an issue. Fleetio invites do not prompt our drivers to finish setting up their accounts, which creates extra work on the backend for us.

Very useful tool

Opmerkingen: Very good. Some small changes (above) would have it a 10/10 for our business

Pluspunten:

I like the depth you can go to with record keeping, but at the same time it is handy that you can use just the bare minimum if that’s how you want to do it. The mobile app is a brilliant feature and makes it very easy to report and record in a matter of seconds.

Minpunten:

There is not much scope for customisation of the Work Orders, which means that job cars which are given to the mechanics contains irrelevant information (for our uses) and the important information does not really stand out.I would also like to see a little more flexibility in terms of altering Service Reminders- possibly just being able to snooze to a specific Odometer reading as it can be a bit of a pain if things get out of whack due to discrepancies or errors, such as erroneous meter values being automatically imported by connected GPS systems.

I Love Fleetio!

Opmerkingen: I have found the product extremely user friendly and have been able to teach even the most unskilled technology users how to navigate and use the program with ease. Overall, integration was fairly seamless. Fleetio comes ready to use and customizable with instant results to see real-time changes, which is helpful during the implementation and learning phase. Since many users tend to be reluctant to change, the ease of use and demonstration of the app makes the transition easier for the new users. The training process with the Fleetio team was also beneficial for our success of the rollout. The customization options and interactions with the Fleetio team have also been big benefits of the product. The team is always helpful and open to feedback, and has even taken some of our suggestions and put them into action.

Pluspunten:

The items adding most value to our team is the import/export templates available for all the data points and reminders, the ease of adding new inventory and users, the customizable inspection options for vehicles and equipment, the integration options for telematics, fuel, and numerous other APIs desired, and the shop directory (which allows us to do more than just search, but we can add new vendors and immediately report issues and get feedback). It's not just a maintenance app. We can add registration details and reminders, permits and DOT inspections. We continue to find uses for the Fleetio app we didn't even realize we had. It has been wonderful!

Minpunten:

Previously I would say that the automation between AI and Fleetio to clear out service reminders was not as efficient as I would hope, however with the new mapping feature I believe that will eliminate those problems going forward. Just proof that Fleetio is continuously making improvements to yield a better user experience. The thing I currently like the least would be the difference in interface between the app and the web version. I can see far more on the web than those using the app (because of my position I tend to use the web version more than the app) so sometimes it can make teaching a little more challenging if I haven't noticed the feature was missing in app yet, but it isn't a huge issue, just something I have to be aware of.

Fleetio helps me truly "see" our fleet.

Opmerkingen: I've been administrating the product for 5 years. Fleetio is very intuitive and the entire Fleetio staff is always super helpful and friendly. I'd recommend it to any company with a fleet of any size.

Pluspunten:

Fleetio gives me incredible visibility into our fleet. We use Fleetio to track about 1100 vehicles across the country. Before Fleetio, we had little to no idea whether maintenance was being performed on time. Now, a simple glance at the dashboard tells me or our managers where we stand. They also have easy to understand reports that help me drill down into the details.

Minpunten:

It is not fully customizable by the user. That can be a pro for beginners but a slight drawback for advanced users. So, if there is a feature you would like to use that they do not provide, you can't tweak the system on your own. The Fleetio team is great about taking feedback though and they are always improving and expanding the system, often based on customer input.

Fleetio helps support asset and vehicle maintenance management.

Opmerkingen: Fleetio is our first fleet maintenance software program. Before that, everything was done manually. We now have the ability to efficiently record, track and report on vehicle maintenance and operating activities, parts inventory, and just about every other facet of our business. Our efficiency and time savings are just a couple of reasons why Fleetio has been worth every penny of the cost, which by the way is a very good value compared to other programs.

Pluspunten:

The various modules cover most of the needed business activities, and since the entire program is vehicle based, it is a perfect choice for fleet managers and operators. The reporting functionality is very robust, and covers most any data set that is required. It integrates with third party vendors such as contract maintenance shops and GPS systems for vehicle mileage uploads.

Minpunten:

For long time Windows users, the Fleetio software takes a bit of getting used to on how to navigate around, but once a person gets the hang of it, it is fairly easy to work with. A user needs to be aware that Fleetio does not function well with previous versions of IE, and should be run on the platforms that are recommended by Fleetio.

Truly built for data driven teams

Opmerkingen: We had a serious peoblems with fleet compliance, cost controls, keep assignments up to date, and cost analysis by operatarions, division or customer. With fleetio as are able to manage a remotely deployed fleet of vehicles with ease

Pluspunten:

Super powerful reports User granulation is the best in kind Excellent API documentation Ease to export data Integrations

Minpunten:

Mobile app companion Issue tracking as a tickets or integration with a ticketing system. Cost tracking needs a lot of improvements.

Makes the day of a Fleet department run more efficient.

Pluspunten:

What I like most about Fleetio's software is it's customization. This means when something either in the industry or internally has changed we can mirror than change easily. With data being used more on decisions than ever before Fleetio continues to be a great tool in that respect.

Minpunten:

Their reporting functions when we first implemented their software was not the best and there are still some gaps today. But I will tell you that they have done a lot for us in the years that we have worked with them. There has also been a lot of of corospance between us and them on "wants" and "needs" over the years and they have always made a conscious effort to meet those demands.

Fleetio is Great-e-o.

Pluspunten:

We set this up for our fleet manager a while back and synced up our fuel cards to the software. It gives us the feedback on fuel usage per truck and allows us to enter in maintenance requests along with creating inspection forms for our drivers to complete each day.

Minpunten:

Hard to find a con for this software. There are a ton of features and I don’t think you’ll be dissatisfied with it at all. Great product.

I have been usuing fleetio & fleetio go.

Opmerkingen: With fleetio we been able to keep track our vehicle maintenance with more efficient. track vehicle mileage and much more. fleetio save money to our company.

Pluspunten:

what I like the most is fleetio go the mobile app. I love because all my employees can do there vehicle inspections from their company phone. that way I can track all vehicle maintenance.

Minpunten:

It is one thing I dont like from fleetio go. but I am pretty sure that they will update that in the future. I really wish that fleetio was like facebook and other apps where you recieve notifications on your phone app. for example on facebook if someone tag you or comment on your facebook it shows up on the app icon that you have 1 2 3 or more notifications on your facebook. it will be really nice if they create that on fleetio go for the vehicle inspections notifications instead sending emails .

Pretty damn impressed

Opmerkingen: I started with the free trial a few years ago and only used it to record maintenance on one truck and one trailer. After expanding I decided to purchase the upgraded product and so far it seems to be very reliable, easy to use and an all in one program that has many more features than I will ever use. (Probably) I love the fact that it integrates with the GPS tracking system I use. Would love to see Fleetio develop their own GPS tracking and ELD capabilities someday.

Pluspunten:

All in one product that is easy to use...

Minpunten:

Having a difficult time figuring out how to print maintenance history on each unit. I am sure it is just me not looking in the right spot. Will figure it out.

Fleetio is unmatched by other companies

Opmerkingen: Excellent

Pluspunten:

A lot of features are very easy to you. It help me keep track and maintain about 1,800 vehicles in my fleet and also communicate with my whole field teams with ease.

Minpunten:

They are not many Cons about the product just little tweeks that I would personally like done but over the time i have used it and given feedback. They have been consistently updating there systems and making my little things i would like added to there system.

Fleetio is an excellent fleet management tool, to effectively monitor fuel spare parts and service f

Pluspunten:

We are using fleetio for management of vehicle and generator for international humanitarian organization. The fuel management before we started using fleetio was difficult and misuse of fuel by drivers was very high. Fleetio helped us to effectively monitor the fuel management for vehicles and generators. The software enabled drivers to input their fuel data from their smart phone and the supervisor able to monitor the fuel consumption properly and take appropriate action in the case of abnormal consumption. The service reminder also helps to remind drivers and supervisors when the vehicle is due for service.

Minpunten:

The service reminder is working based on the data imported for fuel and the accuracy in determining the service is not perfect. If the software is coupled with additional hardware that help for GPS vehicle tracker and all information is connected directly to the KM counter, that will make the system super.

Fleetio checked all of our company needs

Opmerkingen: Fleetio will help track our expenses to ultimately provide a cost per mile which is a must have regardless of fleet size. Safety has increased as a results of inspections, recalls and issues being addressed.

Pluspunten:

Coming from spreadsheet/ paper records, ease of use was a must have for us. Both the web and app platforms are very simple to use and very easy customize.

Minpunten:

Depending on your need Fleetio integrates with 3rd party telematics, however there is no map of current location for all assets. We still need to maintain our telematics provider and systems to account for it.

Fleetio best Fleet management software

Opmerkingen: The experience was great! Took about 2 weeks to get the deal done. Our questions were answered quickly and in a timely fashion.

Pluspunten:

Easy integration into systems we already use. Such as Verizon connect and WEX. Sales Staff was very supportive. Demo covered everything! I highly recommend.

Minpunten:

Pricing per vehicle seems a bit strange but they work with you to make sure that you are only charged for vehicles that are being used. After running the numbers it made more sense to have unlimited users and only pay per active equipment.

I love Fleetio!

Opmerkingen: A great product and excellent customer service at a fair price. What more could you want?

Pluspunten:

As an individual user, I find that Fleetio provides just the right balance between advanced features and usability. I have been using Fleetio since it was first released and find it to be indispensable in helping me manage my cars, boat and tractor. Over the years, Fleetio has upgraded its service, but always in a useful and intuitive way. There aren't "useless extras" that clutter the user experience and/or detract from functionality.

Minpunten:

Nothing I can think of. Fleetio delivers exactly what I need.