Apptivo

Apptivo

door Apptivo

Wie gebruikt Apptivo?

Voor bedrijven en klanten van elke omvang. Apptivo biedt meer dan 60 zakelijke apps die zeer configureerbaar zijn voor de meeste soorten bedrijven, van onafhankelijke consultants tot miljardenbedrijven.

Wat is Apptivo?

Het online CRM-systeem van Apptivo is een krachtig hulpmiddel om je verkoop, marketing en nog veel meer te beheren. CRM vormt de kern van Apptivo's geïntegreerde pakket van zakelijke apps en biedt een complete reeks tools om zicht van 360 graden op je klant te krijgen. De CRM omvat leadbeheer, een kansenpijplijn met intuïtieve dashboards en flexibele workflowtools inclusief marketing automation. Alles is volledig toegankelijk vanaf je Android- of iOS-apparaat en geïntegreerd met Office365 en G Suite.

Apptivo - Details

Apptivo

http://www.apptivo.com

Opgericht in 2010

Apptivo - Prijsoverzicht

Apptivo heeft een gratis versie en biedt een gratis proefperiode. Apptivo betaalde versie vanaf US$ 10,00/maand.

Beginprijs

US$ 10,00/maand

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Geïnstalleerd - Windows

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Apptivo

CRM-systemen
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leads genereren
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer

Reviews van Apptivo

5 van 328 reviews worden weergegeven

In totaal
4,3/5
Gebruiksgemak
4,1/5
Klantenservice
4,6/5
Functies
4,2/5
Waar voor je geld
4,6/5
Edwin S.
Founder - Shareholder - Marketing manager - Sourcing and Purchasing manager
2-10 werknemers
  • Totaalscore
    5/5
  • Gebruiksgemak
    Zonder beoordeling
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 22-2-2015

"Why I am choosing Apptivo"

Opmerkingen: So, I have been test driving CRM's for the last 2 years.

I have scanned and reviewed about 100 of the CRM's out there, and during the selection process only a few stood up to my requirements, being:
-A solid sales pipeline (From lead to opportunity to sales to after-sales)
-A great contact management system
-The possibility to generate quotes that can be converted to work orders, to invoices etc
-An integrated templated Project management system with pre-set task generation
-Email (gmail) integration
-Google apps for business integration
-The possibility to add more functionality in the form of integrated apps when the need arises.
At the end, and when all the nitty-gritty was tested, only 3 applications remained who were comparable, qua price and functionality.
But where Apptivo stands out with head and shoulders above nearly ALL the CRM's I tested, is the quality and the availability of their support!
As far as I know, ONLY Apptivo, has a free 24/7/365 online support chat from within the CRM, and I consider this as a huge plus point.
I run a small B2B business supplying promotional products mostly in Southern Africa but rapidly growing and expanding our market.
We are currently with six people, but I am confident that at our current growth rate, we will pass the 10 employee mark by the end of 2015.
I have a deep passion for what I do and when it comes to the integration of a tool that in time becomes a keystone in my business, I need suppliers that share my passion.
And this is exactly what the people of Apptivo do: Tested and proven, even today on a Sunday afternoon.
Keep up the good work guys, I hope we will go a long way together! Edwin Spiessens
Corp. Gifts and Gadgets cc
South Africa
www.gifts-n-gadgets.co.za Feel free to drop me any question at any time if you think I can help you by selecting a CRM: [email protected]

Pluspunten: -A solid sales pipeline (From lead to opportunity to sales to after-sales)
-A great contact management system
-The possibility to generate quotes that can be converted to work orders, to invoices etc
-An integrated templated Project management system with pre-set task generation
-Email (gmail) integration
-Google apps for business integration
-The possibility to add more functionality in the form of integrated apps when the need arises.
As far as I know, ONLY Apptivo, has a free 24/7/365 online support chat from within the CRM, and I consider this as a huge plus point.

Minpunten: If I have to say anything then it will be that the look of the user interface is a bit dull, but i will take this a hundred times to bells and whistles, and a quarter of the functionality and support!

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 22-2-2015
Michael A.
CIO
Beveiliging en opsporing, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 28-6-2019

"General "

Opmerkingen: Slow. Very pleased with how things work, but it took a little while to get used to the interface. Now that we have been using it for 3 months or so, it has everything we need all in one place.

Pluspunten: The variety of features that cover Sales to Finance. The value of the apps that are offered fits perfectly into our organization.

Minpunten: It's sometimes hard to find things. I think this will diminish as I use the product more. The biggest frustration is the integration with other products especially O365. I think I have the email down, but calendar is harder than it should be. Using OneDrive only connects to my personal account and I would like to be able to connect it to our O365 sharepoint folders instead.

Antwoord van de leverancier

van Apptivo op 20-8-2019

Hello Michael,

Thank you so much for taking the time to post this review! Our team is thrilled that you're happy with the value the apps bring to your company. We will collect this feedback on getting familiarized with Apptivo and notify our teams accordingly to improve the process. Thank you, again!

Team Apptivo

  • Bron van de reviewer 
  • Beoordeeld op 28-6-2019
Louise K.
Commercial Director
Nutsbedrijven, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 13-5-2020

"Flexible CRM system and supportive team"

Opmerkingen: Great, really supportive in providing tutorials whilst trying out
Really supporting in on ongoing support and resolving issued - the chat function is great
Jasper - who I dealt with from start to finish has always been willing and able to support

Pluspunten: Easy to use and intuitive. A challenger to the larger CRM's for sure

Minpunten: Main dashboards could have some more flexibility.
Overall branding options could be improved.
The news feed could have more formatting options

  • Bron van de reviewer 
  • Beoordeeld op 13-5-2020
Mike C.
General Manager
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    2/5
  • Gebruiksgemak
    3/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 16-5-2018

"Good but so much opportunity to be so much better"

Pluspunten: I can adapt it to my needs. I feel that when I make a suggestion for improvement it will genuinely be listened to.

Minpunten: There are a lot of bugs - this is why I have marked the overall quality down. We are always creating something and then it crashes, or it wont save and we have to start again. Or emails never arrive which causes big problems. Whenever there are updates, something unintentional seems to get affected. Perhaps more testing before going live. It feels a bit unprofessional sometimes. We can't test our own changes, so when I am updating things and people are using it, it can be disruptive. I really need to make changes and test before going live. The support is not always perfect. Some times its great, but sometimes I am not understood. The right intentions are always there though.

Antwoord van de leverancier

van Apptivo op 11-10-2018

Hi Mike,

The only way to achieve this would be to have another account that you can use as a test account. It wont have all your production data, but you can certainly use that to test out config changes.

For enterprise accounts (larger than 250 users) we do provide multiple dedicated environments as its pretty normal to have dev, QA and production accounts in that setting.

We are constantly working to improve the quality, while keeping the pace on new features. I totally understand when some of these new releases cause disruption to existing processes, but we are working to make these changes as seamless as possible.

Thank you for your feedback though. We'll continue to refine our execution.

  • Bron van de reviewer 
  • Beoordeeld op 16-5-2018
Geverifieerde reviewer
I.T. & Marketing Manager
Import en export, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-3-2020

"Great CRM solution for small business "

Opmerkingen: I think it's really easy to setup and use for less technical people, great for freelancers, small businesses and mom and pop shops who don't need or want data driven CRM systems. If you have a single person who can juggle multiple aspects of customer service it's cost effective or a small team it's worth it.

Pluspunten: When my client asked me to look into a customer management solution to start to transition away from paper and Excel sheet based documents, I looked into several options including Salesforce. The price was good and comparable to Salesforce but I think many small businesses, your mom and pop shops don't really want or need more in depth data analytics. I think that's where Apptivo is better and easier to use for small business who aren't as data driven.

Minpunten: What I didn't really like is that for roughly the same annual price per single licence compared to Salesforce was in Apptivo limits the account to a single user. If you have more than one person who handles customer service, marketing, invoicing etc, the cost is a lot more.

  • Bron van de reviewer 
  • Beoordeeld op 24-3-2020