Wat is FieldAware?

Deze mobiele, op de cloud gebaseerde software is vanaf het begin ontworpen om gebruikersgemak te bieden met totale flexibiliteit. Met FieldAware zul je je klanten verbazen, je team productiever maken en je concurrentie voorblijven. Je bedrijf verdient het krachtigste en gemakkelijkst te gebruiken buitendienstbeheersysteem dat beschikbaar is, inclusief werkorderbeheer, taakplanning activabeheer en meer.

Wie gebruikt FieldAware?

FieldAware is perfect geschikt voor buitendienstbedrijven van alle groottes en sectoren. Elk bedrijf met buitendienstmedewerkers die klanten op afstand bedienen, kan profiteren van deze oplossing.

Waar kan FieldAware worden geïmplementeerd?

Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel)

Over de leverancier

  • FieldAware
  • Gevestigd in Plano, VS
  • Opgericht in 2009
  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, Verenigd Koninkrijk, Verenigde Staten

Talen

Duits, Engels, Frans, Iers

Over de leverancier

  • FieldAware
  • Gevestigd in Plano, VS
  • Opgericht in 2009
  • Telefonische ondersteuning
  • Chatten

Beschikbaar in deze landen

Australië, Verenigd Koninkrijk, Verenigde Staten

Talen

Duits, Engels, Frans, Iers

Video's en afbeeldingen van FieldAware

FieldAware Software - 1
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FieldAware-video
FieldAware Software - 1
FieldAware Software - 2
FieldAware Software - 3

Vergelijk de kosten van FieldAware met soortgelijke producten

FieldAware

US$ 70,00/maand
Gratis versie
Gratis proef
US$ 69,95/maand
Gratis versie
Gratis proef
N.v.t
Gratis versie
Gratis proef
US$ 35,00/maand
Gratis versie
Gratis proef

Functies van FieldAware

  • Aanpasbare velden
  • Activiteiten volgen
  • Activiteitendashboard
  • Afspraakplanning
  • Afsprakenbeheer
  • Apparatuurbeheer
  • Beheer van IT-assets
  • Beheer van patiëntdossiers
  • Beheer van technici
  • Betalingen innen in de buitendienst
  • CRM
  • Compliancebeheer
  • Contactendatabase
  • Contract- en licentiebeheer
  • Documentbeheer
  • Elektronische handtekening
  • Factureren
  • Formulierbeheer
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Gegevensvisualisatie
  • Inkooporderbeheer
  • Integratie in de administratie
  • Integraties van derden
  • Kalenderbeheer
  • Klantenbeheer
  • Klantendatabase
  • Klantgeschiedenis
  • Locatie bijhouden
  • Mobiele app
  • Mobiele toegang
  • Multilocatie
  • Offertes
  • Onderhoudsbeheer
  • Online reserveren
  • Online tijdklok
  • Plannen
  • Preventief onderhoud
  • Projecten bijhouden
  • Rapportage en statistieken
  • Resourcebeheer
  • Roosterbeheer
  • Routering
  • Schattingen
  • Servicecatalogus
  • Servicegeschiedenis
  • Taakbeheer
  • Ticketbeheer
  • Verzendbeheer
  • Voor HVAC-bedrijven
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Werkorderbeheer
  • Werkorders maken
  • Workflowbeheer
  • Zelfserviceportal

Alternatieven voor FieldAware

Commusoft is alles-in-één servicesoftware die is ontworpen voor aannemers met meer dan drie technici in de sectoren van sanitair, HVAC, elektrisch, faciliteiten en diensten (F&S) en onderhoud.
Simplified and complete solution for your estimate and jobs, dispatch, inventory, point of sale, accounting, real time tracking.
Bouw en verkrijg de controle over je buitendienstbedrijf met een eenvoudig en compleet platform dat je hele team graag zal gebruiken.
Smart work management, from complex projects to simple jobs . Plan, Schedule and Complete work using a smooth user interface and apps.
AroFlo is gebouwd door experts uit de branche en is de meest vertrouwde buitendienstsoftware op de markt. Het automatiseert bedrijven en verandert levens.
Smart, flexible paperless forms, Job Scheduling, CRM and Smart Automation all included in one powerful but super simple to use solution
INControl is a configurable platform solution focusing on a digital document and operational process management.
De webgebaseerde en mobiele CMMS-oplossing voor aanbieders van vastgoedonderhoud
De snelste, eenvoudigste en meest waardevolle software voor servicebeheer om alles te automatiseren, van het eerste klantcontact tot uitbetaling.
PSA-hulpmiddelen van de volgende generatie. Compleet Professional Services Automation-pakket voor software- en servicesbedrijven.
Cloudgebaseerd CMMS dat werkorder- en facilitair beheer stroomlijnt. Creëer projecten, geef toewijzingen voor werkorders en beheer je bedrijfsmiddelen.
Help residentiële/commerciële HVAC-, loodgieters- en elektrotechnische dienstverleners om hun inkomsten te laten groeien en de bedrijfsactiviteiten te stroomlijnen.
eBASE provides education institutions, municipalities, and corporations with a robust, easy-to-use facility management software suite.

Reviews over FieldAware

Gemiddelde score

In totaal
3,3
Gebruiksgemak
3,5
Klantenservice
3,2
Functies
3,1
Waar voor je geld
2,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Davina F.
Davina F.
Executive Administration in VS
Geverifieerde LinkedIn-gebruiker
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

FieldAware makes it easy to manage field crews

5 3 jaar geleden

Opmerkingen: Overall we now easily dispatch field techs, export/import time sheets into our time payroll system, and can locate associates for a more efficient mid-day dispatch.

Pluspunten:

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Minpunten:

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. Sometimes team members arrive at different times, and in order for the team to know where they're going they must talk with Team Leads rather than look at their IT equipment.

Traver F.
Marketing Specialist in VS
Bouw, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

A solid field service customer management software

4 2 jaar geleden

Opmerkingen: Not a whole lot to share that I didn't above. We have processes to help us keep track of marketing expenses and income, though it's not built into the software itself. We've made it work. From a day-to-day basis I have no complaints about the software. Things work as they should, and it's easy to figure out what you need to do on your own, so there's no constantly calling support like with some other software we use in the office.

Pluspunten:

It's pretty easy to navigate. Jobs are in a nice big list. We've got years and years worth of customers. I've gone through the list many times over organizing and categorizing our customers after I joined our company a year ago. It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost. The scheduler itself is really handy and a great way to keep an eye on who is where.

Minpunten:

FieldAware has a lot of features we use, but it's also missing a lot of really crucial features other softwares like Service Titan have. Right now there's no automatic text messaging when a tech is on the way or to send a review link. If you choose to sign in via the app, you cannot use the desktop. Or so I'm told, haven't tried that personally. If a technician is assigned as the secondary tech, and not the lead, jobs don't show on their app, so we have to text the assistant techs to tell them where to go. It's a solid software for it's capabilities, but it's missing a lot of features that we really could use.

Geverifieerde reviewer
Closeout Specialist & HR Administrator in VS
Geverifieerde LinkedIn-gebruiker
Telecommunicatie, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Not For Everyone - But They'll Swear It Is

3 4 jaar geleden

Opmerkingen: We did not benefit from it.

Pluspunten:

I loved the sales pitch. That's where my interest ended. We ended up paying into the triple-zeros for our "trial" period, which is fine, if it would have delivered as promised. They were very friendly, and they do a great job on presentation. I'm sure that their software would work nicely for a company who didn't have customers with guidelines on how they want their deliverables or for a company who was just using it for dispatch or internal purposes.

Minpunten:

Everything we tried to explain about our company ended up with their sales department telling us how WE could change to fit the software, not how we could use the software to make our lives easier. We wasted countless hours of payroll time and company resources to find out that there's absolutely no reason a company in our industry would use this software. But even as we canceled and stopped taking their calls, they swore up and down that if we would just give them a chance (that we more than generously did), they'd make it work for us. After spending all the time and money, we still get sales calls from their team, who act unaware that we were ever customers, and who will tell us about the amazing trial offer. They're pretty unaware for having the word "Aware" in the title of their application. They thought we should recruit our customers to accept their style of deliverable, regardless that we have contracts that stipulate how our deliverables are presented. Bottom line is that this software will only work if you are using it with internal customers who are all ready to adopt their way of thinking. You can't get them to understand that there are contracts with big companies who want things done a specific way because the Field Aware team thinks that their customer is always wrong. It's expensive and doesn't work for our industry.

Geverifieerde reviewer
Field Service Engineer in VK
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great after recent improvements

4 3 jaar geleden

Opmerkingen: At first I was disapointed, as said above after the recent updates it has now turned into a fantastoc product which is great, easy and smooth to use daily!

Pluspunten:

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now does background syncs so jobs and be completed and you can browse your next jobs, before you had to wait for the completed job to sync on a sync screen. It lays out clearly what lies ahead for the day or the week. Also great little features like calling the customer though the app and the passthrough to google maps feature.

Minpunten:

Fieldaware seemed to have ironed out all my cons about the app. Keep up the good work guys!

Lance E.
Lance E.
Geverifieerde LinkedIn-gebruiker
Restaurants
Heeft de software gebruikt voor: Niet verstrekt
Bron van de reviewer
Bron: GetApp

FieldAware Product, Services, and Applications

5 8 jaar geleden

Opmerkingen: We have been in business for over 39 years; before Field Aware, our techs and service agents utilized paper work orders and emails to forward pictures and parts requests.We averaged +300 "paper work orders a week!" In June, 2013, we research numerous companies that offer electronic "paperless" work orders, asset/parts management, invoicing,
job site history, pictures attached to each job, etc. Field Aware was absolutely the best choice among all the companies we spoke to- and the best R.O.I. than any others!

Pluspunten:

Excellent Technical Support Immediate Followup ( since Sept. 2013, the average return call from Field Aware Support was 15 minutes!-) Program Dept. Outstanding- will help create the system specific to our business Continuous Upgrading the system

Minpunten:

If parts are requested,and the task is marked, should be able to send email to office- otherwise we have to have someone review all the pending jobs.Make a mistake a "delete" a a job, it is forever lost in the clouds! Business Works compatible>