Wie gebruikt deze software?

Lightspeed's functionalities are aligned with retailers' and restaurateurs' priorities. It simplifies day-to-day tasks so you're free to focus on what matters: business growth and customer experience.

Gemiddelde scores

597 beoordelingen
  • In totaal 4 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 4 / 5
  • Functies 4 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Beginprijs US$ 99,00/maand
  • Prijsinformatie Prices may vary depending on number of registers.
  • Gratis versie Ja
  • Gratis proefversie Ja
  • Implementatie Geïnstalleerd - Mac
    Cloud, SaaS, Web
    Mobiel - iOS native
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • Lightspeed
  • http://www.lightspeedhq.com
  • Opgericht in 2005

Over Lightspeed POS

Lightspeed Retail POS is an all-in-one cloud-based mobile solution that streamlines the way you serve customers and run your business across locations. Manage your inventory, customers, employees, and sales from your laptop, iPad, or mobile phone! Accept all payment methods and cut down your check-out time in-store & online. Save time by using integrated purchasing catalogs. Make data-driven decisions to grow your business by tracking costs, old inventory and automating low stock alerts.

Functies van Lightspeed POS

  • Administratiebeheer
  • Etiketten voor voedingsstoffen en ingrediënten
  • Klantenbeheer
  • Loonkostencalculator
  • Productiebeheer
  • Receptenbeheer
  • Receptenkosten
  • Verkoopbeheer
  • Verkoopgeschiedenis
  • Voedingsanalyse
  • Voorraadbeheer
  • Aangepaste catalogusweergaven
  • Aangepaste productkenmerken
  • Catalogi samenstellen
  • Contentbeheer
  • Contentbibliotheek
  • Cross-selling-functionaliteit
  • Prijsbeheer
  • Productvergelijking
  • Zoeken/filteren
  • Aparte controles
  • Beheer van cadeaubonnen
  • Deelcontroles
  • Inventarisatie
  • Kassabeheer
  • Loyaliteitsprogramma
  • Personeelsbeheer
  • Tips beheren
  • Aparte controles
  • Beheer van cadeaubonnen
  • Deelcontroles
  • Leveringsbeheer
  • Loyaliteitsprogramma
  • Mobiele toegang
  • Online bestellen
  • Rapportage en analyse
  • Tabellenbeheer
  • Tips beheren
  • Voorraadbeheer
  • Beheer van cadeaubonnen
  • Elektronische handtekening
  • Kassasystemen voor restaurants
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Profielen van klantenaccounts
  • Provisiebeheer
  • Retail POS
  • Retourbeheer
  • Streepjescodes scannen
  • eCommerce-integratie
  • Beheer van cadeaubonnen
  • Kortingsbeheer
  • Ondersteuning van loyaliteitsprogramma's
  • Prijsbeheer
  • Provisiebeheer
  • Retouren bijhouden
  • Streepjescodes scannen
  • Touchscreen
  • Verkoop bijhouden
  • Voorraadbeheer
  • eCommerce
  • Catalogusbeheer
  • Factureren
  • Inkoop
  • Leveranciersbeheer
  • Magazijnbeheer
  • Materialenbeheer
  • Orderbeheer
  • Productbeheer
  • Productiebeheer
  • Retourbeheer
  • Supply-chainbeheer
  • Vervoersbeheer
  • Voorraadbeheer
  • Catalogusbeheer
  • E-mailmarketing
  • Gegevenssynchronisatie
  • Kanaalbeheer
  • M-commerce
  • Marktplaatsintegratie
  • Orderbeheer
  • Promotiebeheer
  • Retourbeheer
  • SEO-beheer
  • Social commerce
  • Voorraadbeheer
  • Winkelwagen
  • Factureren
  • Geïntegreerde boekhouding
  • Keukenbeheer
  • Menubeheer
  • Personeelsbeheer
  • Rapportage en analyse
  • Reserveringenbeheer
  • Tabellenbeheer
  • Verkooppunt
  • Voorraadbeheer
  • Wachtlijstbeheer
  • CRM
  • E-mailmarketing
  • Inkooporderbeheer
  • Loyaliteitsprogramma
  • Multilocatie
  • Orderbeheer
  • Personeelsbeheer
  • Postorder
  • Provisiebeheer
  • Rapportage en analyse
  • Retourbeheer
  • Voorraadbeheersysteem
  • eCommerce
  • Aankoopgeschiedenis van klanten
  • Beheer van groothandelaren
  • Beheer van meerdere winkels
  • Beoordelingsbeheer
  • Leveranciersbeheer
  • Marketingmanagement
  • Prijsbeheer
  • Provisiebeheer
  • Reparatie bijhouden
  • Sieradendesign
  • Verzendingen
  • Beheer van meerdere kanalen
  • Beheer van productievoorraad
  • Beheer van retailvoorraad
  • Kitting
  • Leveranciersbeheer
  • Magazijnbeheer
  • Mobiele toegang
  • Nabestellingbeheer
  • Productidentificatie
  • Prognose
  • Rapportage en analyse
  • Voorraadoptimalisatie
  • Waarschuwingen/Meldingen
  • Inkoopbeheer
  • Itembeheer
  • Kosten bijhouden
  • Leveranciersbeheer
  • Nabestellingbeheer
  • Orderbeheer
  • Prognose
  • SKU- en UPC-codes
  • Serienummers volgen
  • Streepjescodering
  • Toewijzing

Aanbevolen producten

De nuttigste reviews van Lightspeed POS

Robust System Integrates Webstore and Brick- and - Mortar Store

Beoordeeld op 19-7-2019
Julie R.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I'm super happy with Lightspeed and I like how they have 24/7 customer service in case of a glitch. The staff is always very friendly and extremely knowledgeable.
I tried another service (Sunrise POS) when I first started out and the guy promised me the world. Little did I know it wasn't even geared for retail it was a restaurant system. I was totally taken advantage of, I had no one to call for support and ended losing over 5k.
Lightspeed is up front and caters to your needs. They are awesome!!

Pluspunten: It's easy to use, It's easy to check on the store activity when I'm not there through my iPhone. It gives detailed reports on categories, vendors and daily sales. I love it because it manages the inventory on my website as well as my retail front. If I have 12 pieces listed on my web store and sell 4 in the store, it will deduct accordingly.

Minpunten: Nothing really. I wish some of the paid upgraded features were free.

TRACK YOUR PROFIT MARGINS!

Beoordeeld op 8-7-2019
Jennifer B.
Manager
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I have a small health food store in Sullivan, MO. We have been online with Lightspeed POS for nearly a year now. The partnership with Pointy is much appreciated. Even without paying for additional online presence I believe the Pointy helps direct traffic to our business for sure! Also the Lightspeed system easily allows you to track profit margins and sales. This by far has been my favorite asset to the system. Of course it does rely on setting up your inventory accurate, which is a process but a process that is undoubtedly an INVESTMENT! I tracked sales over a couple of months and noticed a dip in profit margins and traced that back to companies raising wholesale but not increasing the MSRP. This hurts brick and mortar retailers. I was able to easily pull up these products from certain vendors in an isolated manner and go through where our retail prices were set and be sure we were setting it at a proper profit margin to keep the lights on! A month after doing this I noticed profits margins went from 35-37% to 38-40%. We offer 20% off our set prices just to keep up with online businesses, so we have to make sure the set retail will allow us a proper profit margin after the advertised discount. LOVE this feature! Customer service has been prompt to help anytime we have asked. They are adding and improving things all the time!

Pluspunten: Being able to track profit margins and sales. Knowing what products to keep around and which ones to remove from inventory.

Minpunten: There are 2 different sales screens and each has their pros and cons…. but this is probably the most confusing thing in the system.

Happy Bike Shop Owner

Beoordeeld op 21-6-2019
Justin R.
Owner
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Lightspeed has been great to work with. The training provided after purchase was great. On going customer support has been phenomenal.

Pluspunten: Really like the cloud based flexibility. Also love the syncing ability with most of my main vendors for importing purchase orders.

Minpunten: Only con is the fear of web being down or my local internet service not working and if that is the case not being able to run my store. This is has never been and actual issue though.

Great integrated system

Beoordeeld op 14-6-2019
Zondre W.
General Manager
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.

Pluspunten: The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.

Minpunten: There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.

Lightspeed makes retailing easier.

Beoordeeld op 15-6-2019
James G.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: The user interface was my first draw to Lightspeed. Ease of use and mostly easy workflows pulled me in. We also like the numerous integratabtle add ons available. The multi-store feature works well.

Minpunten: It did not believe in negative numbers but that is changing. We do not like that custom fields don't save the same way as other standard fields.

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