Wat is Lightspeed Retail?
Lightspeed Retail POS is een alles-in-één cloudgebaseerde mobiele oplossing die de manier stroomlijnt waarop je klanten ondersteunt en je bedrijf runt over meerdere locaties. Beheer je inventaris, klanten, werknemers en verkopen vanaf je laptop, iPad of mobiele telefoon. Accepteer alle betaalmethoden en verkort je afrekentijd in de winkel en online. Bespaar tijd door geïntegreerde inkoopcatalogi te gebruiken. Neem gegevensgestuurde beslissingen om je bedrijf te laten groeien door kosten en oude voorraad bij te houden en lage voorraadmeldingen te automatiseren.
Wie gebruikt Lightspeed Retail?
De functionaliteiten van Lightspeed zijn afgestemd op de prioriteiten van detailhandelaars en restauranthouders. Het vereenvoudigt de dagelijkse taken, zodat je je kunt concentreren op wat er belangrijk is: bedrijfsgroei en klantervaring.
Waar kan Lightspeed Retail worden geïmplementeerd?
Over de leverancier
- Lightspeed
- Gevestigd in Montreal, Canada
- Opgericht in 2012
Ondersteuning voor Lightspeed Retail
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Canada
Talen
Duits, Engels, Frans, Nederlands
prijzen van Lightspeed Retail
Beginprijs:
- Ja, heeft een gratis proefversie
- Geen gratis versie
Lightspeed Retail heeft geen gratis versie maar biedt wel een gratis proefperiode. Lightspeed Retail heeft een betaalde versie vanaf € 79,00/maand.
Prijsmodellen vraag een gratis proefversie aanOver de leverancier
- Lightspeed
- Gevestigd in Montreal, Canada
- Opgericht in 2012
Ondersteuning voor Lightspeed Retail
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
Canada
Talen
Duits, Engels, Frans, Nederlands
Video's en afbeeldingen van Lightspeed Retail




Functies van Lightspeed Retail
Reviews over Lightspeed Retail
Chad
Access to information at your fingertips

Zondre
Great integrated system
Opmerkingen: Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.
Pluspunten:
The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.
Minpunten:
There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.
Overwogen alternatieven: Clover, Shopify POS en Vend
Redenen om voor Lightspeed Retail te kiezen: I wanted a cloud based integrated system
Overgestapt van: Clover, Shopify POS en Vend
Redenen om over te stappen op Lightspeed Retail: I looked at a couple of others too that I can't remember. A lot of them had great features, but none of them had all of the features to have a fully integrated system for our customers to shop online or in person. And, none of them had the analytics tools that Lightspeed has.
Miguel
Horrible Customer Service
Opmerkingen:
After making our first sales we were told we would have to wait 2 weeks to get our first deposit.
We understood and gave them time even though that seemed like a very long time to wait for a startup.
Unfortunately we never got out money. We were not informed anything was wrong and only when we realized we should have been paid by then did we call and ask what was wrong. We did the run-around with their support team for more than a week and STILL have not gotten paid. They are very bad at response time and when you sit on the phone you can't talk to anyone except a support member who knows nothing beyond how to help with the software. Good luck getting an email to anyone in the payments office or even have anyone in the office on a random Monday because it's a "holiday"?
We had to threaten twice that we would be moving companies before we got any sort of reassurance we would be helped within the next day. We have had to close our shop for a week now losing sales and making our potential investors skeptical of our business because of Lightspeed's mess up.
Pluspunten:
The System was very use friendly and I am sad to say I will have to go with another company because the customer service was so poor.
Minpunten:
Customer service is worse than anything we have experienced with more than 20 years in running a business.
Overwogen alternatieven: Epos Now en GoDaddy Website Builder
Redenen om over te stappen op Lightspeed Retail: Functionality and features. Retail and E-com in one package.
Reactie Lightspeed
9 maanden geleden
Hi Miguel, Thank you for your feedback. We are sorry to hear that you were less than satisfied with your recent experience with Lightspeed. It is our utmost priority to provide products and services that allow our customers to focus on running their businesses with ease. Someone will be reaching out to you once more to discuss your request further and any next steps. Thank you, Lightspeed Commerce
Dominic
Lightspeed
Opmerkingen: Bug is casi absent. ist fast and simple. For all of my staff is quick and simple for all operations
Pluspunten:
Acces every wherre and the multi-chanel fonction!
Minpunten:
Its realy hard to custom for specifict fonction.
dianne
Series X-
Opmerkingen: Once we signed up and realized we were unhappy, our sales rep would not return our calls or emails-(Ben).We had numerous hardware issues and tech support could not figure our how to help us. For example, our bar code scanners were not functioning correctly and we had to search for days on the web to figure out how to fix ourselves.
Pluspunten:
The only two positive things I can say is Lightspeed payments work seamlessly and Dylan, our trainer was great.
Minpunten:
Cons:1. The register pops open on every transaction-including charges2. Try and find a sales transaction from a couple of months ago. Lightspeed only shows a limited amount for each day.3. There are limited amount of reports available.4. Only uses Dymo printers which are cheap, always jam and the product tags are extremely expensive. If you tag your mechandise, get ready to spend alot!5. Jumped into training mode without a warning and no way to prevent soneone from going into training mode.6. Lacks a variety of controls that you can give a user. 7. Products can only be priced by markup not margins.8.Good luck tracking returns.9. Payment reports are confusing.10. When you call support, be prepared to know more than they do!
Overwogen alternatieven: Rain POS, KORONA POS en Shopify
Redenen om voor Lightspeed Retail te kiezen: We wanted a better product
Redenen om over te stappen op Lightspeed Retail: We liked some of the features with Lightspeed. We thought we were signing up for lightspeed the R version but got talked into the X version. The X version is so juvenile compared to Quickbooks POS.
Reactie Lightspeed
2 weken geleden
Hi Dianne, We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the services received. It is our utmost priority to provide products and services that allow our customers to focus on running their businesses with ease. If ever you would like to provide more feedback, please don't hesitate to reach our Customer Success Team via email at [email protected] Thank you, Lightspeed Commerce
Corey
Awesome price with great features
Pluspunten:
Sense of ease is amazing and all the additional features you didn't think you needed but definitely would want.
Minpunten:
Only thing we have come across is the accuarcy for your mark up and margin percentage. If you change your default price, MSRP and online price as well as current inventory cost, the margin and mark up are not always accurate. Simple fix, would be to just manual calculate your mark up and margin percentage.