Lightspeed POS

Wie gebruikt Lightspeed POS?

De functionaliteiten van Lightspeed zijn afgestemd op de prioriteiten van detailhandelaars en restauranthouders. Het vereenvoudigt de dagelijkse taken, zodat je je kunt concentreren op wat er belangrijk is: bedrijfsgroei en klantervaring.

Wat is Lightspeed POS?

Lightspeed Retail POS is een alles-in-één cloudgebaseerde mobiele oplossing die de manier stroomlijnt waarop je klanten ondersteunt en je bedrijf runt over meerdere locaties. Beheer je inventaris, klanten, werknemers en verkopen vanaf je laptop, iPad of mobiele telefoon. Accepteer alle betaalmethoden en verkort je afrekentijd in de winkel en online. Bespaar tijd door geïntegreerde inkoopcatalogi te gebruiken. Neem gegevensgestuurde beslissingen om je bedrijf te laten groeien door kosten en oude voorraad bij te houden en lage voorraadmeldingen te automatiseren.

Lightspeed POS - Details

Lightspeed

http://www.lightspeedhq.com

Opgericht in 2005

Lightspeed POS - Prijsoverzicht

Lightspeed POS heeft geen gratis versie maar biedt wel een gratis proefperiode. Lightspeed POS betaalde versie vanaf US$ 69,00/maand.

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Beginprijs

US$ 69,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Geïnstalleerd - Mac

Cloud, SaaS, Web

Mobiel - iOS native

Training

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Lightspeed POS

Bakkerijsoftware
Administratiebeheer
Etiketten voor voedingsstoffen en ingrediënten
Klantenbeheer
Loonkostencalculator
Productiebeheer
Receptenbeheer
Receptenkosten
Verkoopbeheer
Verkoopgeschiedenis
Voedingsanalyse
Voorraadbeheer
Aparte controles
Beheer van cadeaubonnen
Deelcontroles
Leveringsbeheer
Loyaliteitsprogramma
Mobiele toegang
Online bestellen
Rapportage en analyse
Tabellenbeheer
Tips beheren
Voorraadbeheer
Beheer van cadeaubonnen
Elektronische handtekening
Kassasystemen voor restaurants
Kortingsbeheer
Loyaliteitsprogramma
Multilocatie
Profielen van klantenaccounts
Provisiebeheer
Retail POS
Retourbeheer
Streepjescodes scannen
eCommerce-integratie
Beheer van cadeaubonnen
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Touchscreen
Verkoop bijhouden
Voorraadbeheer
eCommerce
Aankoopgeschiedenis van klanten
Beheer van groothandelaren
Beheer van meerdere winkels
Beoordelingsbeheer
Leveranciersbeheer
Marketingmanagement
Prijsbeheer
Provisiebeheer
Reparatie bijhouden
Sieradendesign
Verzendingen
In- en uitchecken
Itembeheer
Kosten bijhouden
Leveranciersbeheer
Nabestellingbeheer
Prognose
SKU- en UPC-codes
Serienummers volgen
Streepjescodes/RFID
Voorraad bijhouden
Voorraadoptimalisatie
Beheer van cadeaubonnen
Kassasysteem voor bars
Kassasystemen voor restaurants
Kortingsbeheer
Ondersteuning van loyaliteitsprogramma's
Prijsbeheer
Provisiebeheer
Retouren bijhouden
Streepjescodes scannen
Toegangsrechten voor gebruikers
Verkoop bijhouden
Voorraadbeheer
eCommerce

Reviews van Lightspeed POS

5 van 743 reviews worden weergegeven

In totaal
4,2/5
Gebruiksgemak
4,3/5
Klantenservice
4,2/5
Functies
4,1/5
Waar voor je geld
4,1/5
Jessica F.
Owner
Detailhandel, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 4-9-2019

"Best POS for small businesses"

Opmerkingen: One major benefit is how easy my ordering is with their PO system.

Pluspunten: I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed!

Minpunten: Lots of different options so it takes a bit to determine what you need to use.

  • Bron van de reviewer 
  • Beoordeeld op 4-9-2019
Allison L.
Owner
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 29-5-2020

"Best decision I made for my business!"

Opmerkingen: Overall, I would recommend Lightspeed POS to any other retailer (especially clothing and shoes) in a heartbeat! If you have been manually counting inventory and have no customer sales data, this is a must. It was easy to set up and continued to be easy to use for me and my employees. The cloud based feature is perfect because I never have to worry about backing up important data and I can "see" my business from any device with internet access. It's brilliant.

Pluspunten: Lightspeed POS provided instant inventory, sales, customer and employee data that was missing from my retail business. It was relatively easy to set up and I had lots of support! The amount of information we now have about our retail business is staggering and it allowed us to connect multiple locations which made inventory transfer a breeze!

Minpunten: I had hoped for an integrated Loyalty program from the start (this has now been launched). We were manually keeping track of points for our customers which became tedious and inaccurate quickly. The new Loyalty is a good start but it feels a bit clumsy at times and not as customizable as I would like. Sometimes inventory issues pop up when items are returned. For example, special orders from one location that are added to a purchase order for our main location, automatically show in stock at the needed location when simply checked in at main location. This can cause confusion as they are not physically at the needed location just yet. They have to be physically transferred but should not be added to inventory or received once they arrive (they were already there!). This took us a while to figure out and caused many inventory numbers to get out of whack.

  • Bron van de reviewer 
  • Beoordeeld op 29-5-2020
Sarah T.
Daily operations
Detailhandel, 13-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-7-2020

"Sales Reps should be aware of product limitations"

Pluspunten: Accessible anywhere. Ecommerce friendly.

Minpunten: Time consuming and monotonous account for merchant processing (fees are removed daily). Incapable with other( you must by their Zebra printer) hardware. Does not work with other ecommerce as they promised. Reports are not very user friendly

Antwoord van de leverancier

van Lightspeed op 20-7-2020

Hello Sarah,

We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the product and service received. We will have someone from our Customer Success Team reach out to you shortly. We value our customers feedback, and would be grateful to have the opportunity to address your needs and concerns.

Thank you,

Lightspeed POS

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-7-2020
Geverifieerde reviewer
Founder
E-learning, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    1/5
  • Gebruiksgemak
    1/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    1/5
  • Waar voor je geld
    1/5
  • Waarschijnlijkheid van aanbeveling
    0/10
  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 10-1-2019

"Worst Business Decision"

Pluspunten: I have no pros. I would like to take this opportunity to preface my review with the fact that I am not a negative review writer. As a business owner myself, I generally live by the golden rule of doing business and give the benefit of the doubt in most cases.
I took the time to write this today because I simply want to save you from the hardship of the lessons learned by so many business owners here.

Minpunten: If you are considering Lightspeed for your business, please STOP HERE and do research. Allow the hundreds of negative reviews that came before mine to be your bright waving red flag. I DEFINITELY wish someone had told me to read some of these before entering an agreement with this company. Also, my lawyer would have STRONGLY advised me against entering this agreement, but unfortunately it was too late for me. Hopefully, it is NOT too late for you. I'll keep this short: 1.) Lightspeed is overpriced,
2.) Lightspeed's product is mediocre: glitchy and has limitations,
3.) Lightspeed contract terms are extremely binding, consider them unethical.
4.) Lightspeed will do nothing for you as a customer. Your concerns will be deferred from person to person all with their arms up in the air until you get tired of trying to find a reasonable resolution and you land here, at the end of your rope writing a negative review with hope that someone will learn from your mistake and stay away.
I'm pretty certain if the business owner died, Lightspeed will go after their loved ones for a payout.
This is not a company any business owner should do business with.

Antwoord van de leverancier

van Lightspeed POS op 14-1-2019

Hi,

We would like to sincerely apologize for your recent experience, and we are sorry to hear you were less than satisfied with the product and service received.

We value our customers feedback, and would like to learn more about your specific experience, to have the opportunity to address your needs and concerns.

As we are unable to identify your business, please feel free to contact us at your convenience: 1(866) 932-1801 ext 8000. Our Customer Success team would be more than happy to connect with you.

We look forward to having the chance to speak with you.

Thank you,
Lightspeed Customer Success

  • Bron van de reviewer 
  • Bron: GetApp
  • Beoordeeld op 10-1-2019
Geverifieerde reviewer
Sr. Analyst
Ziekenhuis- en gezondheidszorgbranche, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 1-5-2020

"Best POS System in the Business"

Opmerkingen: We had two separate Retail POS systems in our organization. One was so antiquated it had to be replaced and the second one was experiencing issues everyday and the support was lousy. We purchased LightSpeed. I had the Retail Operators go through the setup videos and make decisions on how they wanted to setup the system based on the videos. Then, when the Operators completed their training, I had them configure LightSpeed themselves based on what they learned and the decisions they made. We then entered the inventory and the rest is history. I would recommend LightSpeed to anyone looking for a retail POS no matter what size.

Pluspunten: I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use. There support mechanism is second to none. If you look your question up in help, there will be documentation to answer your question, and chances are there is a video that walks you step by step through the solution. If you feel like you want to get live help, there chat mechanism is one of the best, better yet, the support people on the chat are the most patient and knowledgeable support people in the business. Simply the best.

Minpunten: I don't have any comments for this section

  • Bron van de reviewer 
  • Beoordeeld op 1-5-2020