Helpt Nederlandse bedrijven al 15 jaar
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Lightspeed Retail
Wat is Lightspeed Retail?
Wil jij je winkel efficiënter en intuïtiever runnen?
Met het nieuwe Lightspeed Retail beheer je alles op één platform.
✅ Versimpel je workflow met een gebruiksvriendelijk en intuïtief kassasysteem
✅ Volg en beheer je voorraad nauwkeurig
✅ Meet je prestaties met volledig aanpasbare rapportagetools
✅ Beheer al je winkellocaties en verkoopkanalen op afstand vanuit de cloud
✅ Koppel jouw favoriete integraties aan jouw systeem met onze open API
Wie gebruikt Lightspeed Retail?
Lightspeed past goed bij winkels die klaar zijn om verder te groeien. Met onze functionaliteiten & service helpen wij jouw verder ontwikkelen. Lightspeed werkt op dit moment met ambitieuze ondernemers op ~168.000 locaties wereldwijd.
Twijfels over Lightspeed Retail?
Vergelijk met een populair alternatief
Lightspeed Retail
Andere goede alternatieven voor Lightspeed Retail
Reviews over Lightspeed Retail
Access to information at your fingertips
Lightspeed
Opmerkingen: Ik heb dit 3 jaar geleden voor het eerst gebruikt en sindsdien zie ik de tekortkomingen
Pluspunten:
Makkelijk in gebruik maar beperkt . Jammer
Minpunten:
Te beperkt. En wil je wat meer kan dat niet
Eerder overwogen alternatieven:
Best POS for small businesses
Opmerkingen: One major benefit is how easy my ordering is with their PO system.
Pluspunten:
I moved from Lightspeed to Clover and it's night and day. I had to piecemeal the Clover system on the back end to be useful and Lightspeed hands you so much. I've since added more and more of the Lightspeed system like loyalty because their tools are amazing. One of the best parts is their customer service. You get quick answers and they go above and beyond. Whether it's something as simple as why isn't my shipping working on ecom or how can I verify my website with the different social media platforms, their FAQs and customer service team never disappoint. If you are thinking about switching, do it. You won't regret it. It's made me more efficient all around. Thanks Lightspeed!
Minpunten:
Lots of different options so it takes a bit to determine what you need to use.
Eerder overwogen alternatieven:
Great integrated system
Opmerkingen: Lightspeed has been great. We have been using it for over a year and it has met my expectations. Whenever I request help, which isn't that often anymore they are quick to respond.
Pluspunten:
The best feature of LIghtspeed is the analytics package. As a senior manager you can spend a lot of time calculating your performance manually in excel. But the Analytics package takes care of all of that. It's easy to see the performance of your inventory, employees and marketing at any time. There are also a lot of apps that work with Lightspeed that make it the most functional POS system I've used. The fact that the ecommerce is integrated as well makes it a great fully integrated system. You could pay a lot more to piece together all the of the systems you need. Or you could spend a huge amount of money creating a custom system.
Minpunten:
There are some small idiosyncrasies like not adjusting sync times for your local time zone. So, yesterday is never accurate you have to wait for the next days sync to get have accurate information. I would also like to be able to have our time management app sync employee time to Lightspeed so we don't have to enter it manually. I've given up on tracking employee hourly performance for this reason. Or if they offered a better time clock management natively that would help. I'd also like them to include the previous year comparisons in their dashboard. And, I'd like to look at seasonal performance rather than just month to month and week to week.
Bs money grab don't use this system.
Opmerkingen: Terrible
Pluspunten:
This was an amazing system until they showed their true colors by forcing me (and others) to pay them $400 more a month if you don't use their payment system. After comparing their prices to my current rates it is cheaper to pay them $400.
Minpunten:
This company has no ethics. They forced their user base to switch to them to do payment processing. They said it made it easier to do it that way. Complete lie. I pull my sales from them to quick ooms them pull my banking from eleven I to quick books. At no time.e does their system need me to use their payment system but they still are foing to charge an extra $400/month if I don't move to their higher rates. One way or another they decided that they needed more of money.
Horrible Horrible Horrible
Opmerkingen: Horrible! I had to set it up on my own because I paid for the top option so that I would have the help with transitioning. I was given an appointment 2 weeks after I was to start using it and I would be charged again for a full month and still not be able to use the system. I didn't like that it was web based if I didn't have an iPad and I was told that using my computer was just as easy, which I disagree. I wanted to return my product which I was given a return ticket for. I returned the product in NEW condition in the same packaging that it was sent to me in. I have been reaching out to my sales rep because trying to reach anyone at the company is like pulling teeth. He takes 2-3 days to respond to me and the tells me that I would not be receiving my money back because the product is damaged. I cant get them to prove any damage and they haven't returned the product which I technically own. And now of course my sales rep Simon tells me that his manager is conveniently out of the office until next Monday and wont be able to do anything until then. I have since disputed the charges on my credit card because I feel that is the only way I'm going to recoup my money. My next step is that I will be filing a complaint with the BBB. Communication is terrible and so is customer service. DO NOT USE
Pluspunten:
Nothing. Absolutely nothing!!!!! Never used it
Minpunten:
Wasn't POS based. Was web based and I apparently didn't understand that
