Teamwork

Opmerkingen: Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for more than 8 years and while I don't have a need to use it daily, I go to it for special projects and when I need a different kind of project control than I get with Apptivo. The interface is pretty, with soothing colors. The TeamWork crew creates excellent help documentation that's easily found in a comprehensive knowledgebase, they now have some full-fledged free online courses, and they included a customer support and feedback system within the dashboard. And then there's this: Transparency via a visual roadmap and update system on the TeamWork website that actually gets updated on a regular basis. Yes, I like skipping over to the website to see what are the latest fixes and what goodies they're planning.

Pluspunten: Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future. TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers. TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos. There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients. This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.

Minpunten: TeamWork's free tier is less generous than some of the other highly rated project management apps. Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON. Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.

Opmerkingen: Overall the product is great! It integrates with our time software where we invoice our clients pretty seamlessly. The setup does take a while but once you have everything setup correctly you can easily manage the time of each of your employees and each project. It is great to keep everything all in one place for each and every project.

Pluspunten: I like the fact that each project has so many ways to add information to each account. There is an overview tab where you can see the overall health of the project from one screen, and tabs where you can add Tasks, Milestones, Messages, Files, Notes, Links and even Comments for each project in the system.

Minpunten: It takes a very long time to get everything setup. There is so much to learn about the setup of the product and the free trial is not long enough to set up everything correctly from start to finish.

Opmerkingen: I used Teamwork at a larger agency I worked with before (13ish employees) so when I opened my own business I decided to use it again for myself and my co-founder. I find the email reminders particularly helpful so I don't have to pester my co-founder to get her tasks done on time. She was really impressed to see how I could create a task list and assign estimates to it so she could draft up a proposal knowing exactly how long it would take me to get a project done.

Pluspunten: The ability to create subtasks, apply time estimates, set percentages on task completion, back-and-forth commenting area on tasks, ability to set milestones, the 'Everything' view to see what tasks are assigned to you, email reminders for upcoming or past due dates - they really thought about EVERY detail of managing a software or web related project.

Minpunten: I can imagine it being overwhelming for someone to get started with. I've been using it for years so I'm grown accustomed to it now, but you might want to watch a training video or have someone walk you through all the features, even if you only end up using a few of them.

Opmerkingen: Teamwork more pretty than functional. Teamwork claims to be a 'project management' tool, but it lacks many fundamental PM features, and it's clumsy. Areas needing improvement: - One of the most important tools for project management are gantt charts. Teamwork's gantt chart is one of the worst I've seen compared to other PM software/apps. I will try to break it down:
1. The default view for task planning should be gantt view, not task list view. It's a project with many moving parts, you should be forced to at the same time creating your task, be able to see and visualize how and when it will fit in within the rest of the project.
2. In Gantt chart view, the gantt chart needs to show start/finish dates in 2 columns on the left side beside all the tasks. So from left to right it should look like this: task, start date, finish date, gantt chart. Every traditional PM software has this basic layout, it's fundamental. A simple tool like Smartsheet.com is far more basic, yet superior in this.
3. Printing gantt charts is clumsy and difficult. Everyone prints gantt charts on A3 or A2 to discuss over in meetings. Printing gantt charts in Teamwork is so clumsy, it's as though I simply took screenshot of whatever is on my screen and printed it. And often when i try to print in A3, it simply prints and A4 sized chart in the middle of an A3 page, leaving heaps of white space around the outside. You need to design the printing option so that it prints a beautifully presented gantt nicely on one page that fills the whole page.
4. The file management in teamwork is perhaps the WORST feature. It is extremely clumsy. Firstly you can't drag and drop folders to rejig folder structure, you need to manually do this and 'nest' them here and there, where you want it. It's so laborious. Furthermore, if i start uploading lets say 10 files into one folder, and i start navigating to other folders while my files upload, the uploaded files start being uploaded into all the folders I am navigating i.e. they don't all upload to the folder I initially dragged them into. So then I end up with 10 files randomly spread over all these folders and have no idea which ones they were saved into because these folders already have many files in them, and it just becomes an absolute nightmare to try and find them and move them back to the correct folder they were meant to be saved into in the first place. This is EXTREMELY frustrating. I have run out of

Pluspunten: It looks pretty and modern, but to be honest, so do all the new apps and websites these days.

Minpunten: It is extremely laborious and time consuming to add tasks, set start and finish dates, and assign the task to people. Too much requirement to use the mouse pointer to select these. It should be just really basic where you can 'tab across' to the next thing. e.g.
type in task *tab* start typing who the task is assigned to and it picks up the name *tab* enter start date *tab* enter end date *tab* <-- notice I didn't need to use my clumsy mouse at all during this process. using the mouse is slow, you need to allow us to have shortcuts that minimises the need to use the mouse.

Opmerkingen: We tried literally everything we could find in the market place for Project management software. We switched from Basecamp originally and the big push for us was the TimeTracking with tasks that could be brought into invoices. I know Freshbooks has that feature too, but freshbooks doesn't have project management in the way that we needed that total collaboration environment. We looked at Monday.com too recently but since we have full buy-in on Teamwork I don't think we are in a place to switch and a lot of the features and pricing just don't make sense. That is where I think Teamwork has really cornered the niche well in terms of pricing and features.

Pluspunten: Gantt charts
Tasks
Task Creation
Inviting Clients into the space
TIME TRACKING!

Minpunten: User interface was updated but could be better, especially when compared to Monday.com