Wie gebruikt deze software?

Our solutions span the service industry, from companies with a couple technicians to >$100M service providers that install and manage both residential and commercial customers.

Gemiddelde scores

27 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4 / 5
  • Klantenservice 4.5 / 5
  • Functies 4 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
    Geïnstalleerd - Windows
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • Davisware
  • http://www.davisware.com
  • Opgericht in 1988

Over S2K Vision

Are you looking to streamline, better manage or grow your service business? We have the technology and the industry knowledge to help you accomplish your goals! Having served the service industry for over 30 years, Davisware offers their customers reliable field solutions that are backed by end-to-end training and implementation.

Functies van S2K Vision

  • Betalingen innen in de buitendienst
  • Contactendatabase
  • Contractbeheer
  • Elektronische handtekening
  • Factureren
  • Mobiele toegang
  • Offertes
  • Online tijdklok
  • Plannen
  • Routering
  • Verzenden
  • Volgen van servicegeschiedenis
  • Voorraadbeheer
  • Werkorderbeheer
  • Apparatuur bijhouden
  • Contractbeheer
  • Factureren
  • Garanties bijhouden
  • Klantenbeheer
  • Plannen
  • Productiekosten
  • Verzendbeheer
  • Voorraadbeheer
  • Beheer van technici
  • Factureren
  • Inventarisatie
  • Klantendatabase
  • Mobiele toegang
  • Offertes
  • Onderhoudsplanning
  • Plannen
  • Routering
  • Taakbeheer
  • Verzendbeheer
  • Volgen van servicegeschiedenis
  • Werkorderbeheer
  • Database met onderaannemers
  • Licenties bijhoude
  • Taakbeheer
  • Vaardigheden en competenties
  • Vergunningen bijhouden
  • Verzekeringen bijhouden
  • Werktijden bijhouden
  • Beheer van technici
  • Callcenterbeheer
  • Contractbeheer
  • Factureren
  • Inventarisatie
  • Klantendatabase
  • Mobiele toegang
  • Plannen
  • Routering
  • Taakbeheer
  • Volgen van servicegeschiedenis
  • Werk bijhouden
  • Werkorderbeheer
  • Zelfserviceportal

De nuttigste reviews van S2K Vision

S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

Beoordeeld op 5-5-2017
Sarah K.
Marketing Administrator
Bouw, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.

Pluspunten: The dispatch board and use of the remote field functions allows our daily operations and workflows to be efficient which is critical to meeting customers needs quickly. Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent. Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Minpunten: The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work. Also, the Agreements function works very well, but field entries can be sensitive and detailed especially when setting up for amortizations and making adjustments/credits. However, support staff is always willing to make sure your entry is correct and show you how to correct.

LOVE S2K Dispatch Software

Beoordeeld op 20-4-2017
Amy D.
Vice President
Bouw
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!

Pluspunten: The ease of looking up customers and their work orders for each location

Minpunten: Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

The latest and the greatest!

Beoordeeld op 24-4-2017
Beth S.
Branch Manager
Levensmiddelen- en drankenindustrie, 501-1.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.

Pluspunten: A lot! The totals for AR and AP. The data it collects for service and parts. Reporting on the scheduler. Activities.........

Minpunten: I get worried when I see an update in the morning and hope that we have no issues during the day.

Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

Beoordeeld op 16-5-2017
Melvin W.
Purchasing / IT Manager
Detailhandel, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
4 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Office Automation, Integrated process between Departments. End Customer process is great.

Pluspunten: Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Minpunten: Need more obvious solutions for issues, easier to decipher solutions. I have created issues before simply because I could not find in the program where to solve my problem. I know this is eliminated with more training, but sometimes simple fixes need simple Tab Names.

The conference has been amazing thus far! Look forward to spending some more time with Davisware

Beoordeeld op 8-5-2017
E.j. O.
Technical Service Rep. & Field Sevice Trainer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
3 / 5
Gebruiksgemak
2 / 5
Functies en functionaliteit
4 / 5
Klantenondersteuning
3 / 5
Waar voor je geld

Pluspunten: The ability to have service agents create their own claims and have central location for this portion of our business to take place.

Minpunten: The inability to customize to our needs on the fly. In our ever changing industry we need the flexibility to add or delete certain fields and we'll as customize our layout. Wish we could see the status of information from Global Edge on the Global warranty platform.

Lees meer reviews