MantisBT

Good and easy issue tracker

Opmerkingen: We use MantisBT to help desk, IT project management and software development tickets (bug a new funcionalities)

Pluspunten:

Easy use and API and plugin capabilities

Minpunten:

I would like a more modern user interface and better statistic funcionality

Great for tracking features, bugs and managing a distributed team.

Opmerkingen: Have been using it consistently, does the job and is great price for a small team.

Pluspunten:

Easy to customise system, could add workflow and structure to it suited to our specific use case and set up. Works well with easy customisation.

Minpunten:

Notification and feature management through pipeline doesn't have the best visibility - at least not obviously out of the box.

A customizable issue tracker, but requires advanced setup

Opmerkingen: This software was our very first option to manage our company's tasks. As our business grew, we needed to fit the program into our business logic. Each customization of this software lasted a couple days until it fit. It was a permanent time-consuming task.

Pluspunten:

The flexibility of the issue tracker is powerful. It can fit all logic business only with the core features, and it can be hooked to external applications that may exists in the company environment.

Minpunten:

The installation and customization process can be very complex. If the company needs special workflows or external integrations, it may lead to write own add-ons or modify the program at code level to accomplish it.

MantisBT, basic control for basic dev teams

Opmerkingen: We needed a basic bug tracker system, based on that and we actually work using the predefined workflow: if your needs fits with ours, MantisBT is a very solid, stable and easy to use BTS.
Included Workflow:

Pluspunten:

Version 2.x came with a bunch of much needed UI changes. Now MantisBT has a modern look and feel. Also, it maintains its core functionality, so create and manage tickets for your projects is a breathe as always.

Minpunten:

Even in version 2.x, you still have to setup your development workflow using text files, which is not optimal and a very dated way of doing this and makes you take the setup a little longer.

Bug tracking tool

Pluspunten:

Mantis is very easy bug tracking tool. Users can easily submit and tracking daily tasks and bug on mantis. Most of companies using this software to testing purpose. Tester assign bugs/issues found during testing over different project. A tester can attach screen shot, documents of bugs. Mantis feature are very simple to use.

Minpunten:

The User interface looks older. Bulk data uploading in mantis is not happen at once sometimes.