Domo

The things Domo can do are just astounding

Opmerkingen: We can see analytics we could never see before. We can understand our business in a way we never could before. We honestly don't know what we'd do without Domo at this point. It's fantastic.

Pluspunten:

We were originally looking for dashboard software. Something like Geckoboard, but we wanted something more advanced. We were using multiple tools, and wanted to collect data from them. We then found Domo. Within days we had integrated our CRM database, Website Analytics, Invoicing database, and Order Processing database. This let us take a look at EVERYTHING. And I mean everything. Things like: What's the average time between receiving a lead and the rep calling them the first time? What's the average time between a customer ordering, and reordering? How many calls have my reps made today? (Updated every 15 minutes!) What landing pages on my website are receiving the most looks? How are my google analytic campaigns translating into converted customers?

Minpunten:

It's pricey, but worth it. The biggest thing was the last update they had screwed up some of my reports, and we're still trying to figure out what happened.

Domo's a fantastic tool for creating data-driven business processes

Opmerkingen: We used Domo as a major step in our digital transformation. Thanks to its fantastic omni-channel capabilities, we've been able to use it for everything from pinpointing issues in production to measuring the effect of our ads. It's very versatile and has tons of additional features like mobile apps that make our jobs easier. I think implementing Domo has definitely been a great success for us.

Pluspunten:

1. It has very impressive performance and uptime. We rarely run into any issues or bugs when using it, and the real-time features work smoothly2. The interface looks great and is very suitable for users with little background in data tools. That was very important for us as several departments are using it at the moment and everyone was able to get the hang of it despite some not being 100% proficient with tools like it.

Minpunten:

It's not as well known as some of the other data management tools out there, so there isn't much of a community behind it. It would be good to have the ability to exchange ideas with other users.

There are MUCH better options

Opmerkingen: I have personal experience with several of Domo's competitors as an analytics consultant. None of the Storage/ETL/BI use cases I can think of would I put domo in my top 3 options. I have found it to be subpar in data warehousing, query editing, and data visualization which from what I can tell is the majority of its functionalities.

Pluspunten:

This product provides a web-based hub for your data and visuals that centralizes where your team focuses to interact with their data. The ETL tools provide an easy to use low/no code interface to build simple queries.

Minpunten:

Where Domo has removed complication (I assume to ease the use) they have dramatically limited this software capabilities in comparison to competitors. limitations include: - No ability to build visuals based on multiple tables - No ability to build filtering capabilities across tables - No ability to build relational models with existing tables - All "scripting" capabilities are glitchy and limited in their capabilities - Poor/nonexistent version control options - Compute resources are not brokered well and during high traffic times we can have dataflows run for up to 2 hours My worst experience with domo was with their customer service/integration team. One of their prebuilt integrations to a popular Web App, which domo is responsible for maintaining and servicing, has never functioned properly with our domo instance. The support case has been open for nearly a month and has just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration. They have promised resolution timelines twice and are now 2 weeks behind their initial promise.

It solves your data analysis problems with a robust solution

Opmerkingen: We needed a BI tool to manage large amounts of company data, learn more about our business daily, and generate actionable reports and insights for management. Domo has been an invaluable tool for our company, allowing us to easily combine information from many sources for analysis and improved decision-making. One of the many advantages of getting lots of data is that you can queue it up, and it will continue to process in the background while doing something else.

Pluspunten:

I like how easy it is to pull information from various sources, create and save custom dashboards, and then distribute them to my team and any other departments that will lend a hand. Its most robust feature is the application's ability to configure many types of protection, such as data-level security and folder-level security. The design is aesthetically pleasing, and the user interface is simple.

Minpunten:

The user interface is often intimidating until the user gets comfortable with the program, and customer support can offer quicker solutions to people with problems.

Business Intelligence at the

Pluspunten:

Domo enables as to give a live 360 degree view on our business and makes data accessible and visible to everyone in the company. It’s not just about visualization of KPIs and other data. You can take the data and turn it into actionable steps. Furthermore, the existing integrations that are available makes it easy to have all our data available in Domo and combine them. You can still see the start-up mentality and the new features and the speed that they deliver new features and product improvements is amazing. For us Domo is so much more than just about data - we have it part of our product development process and have a lot of operational processes built on data transformations that we built in Domo.

Minpunten:

DOMO is very costly compared to other BI tools, especially when you want to have separate user accounts for each user and do not share accounts among users. Other than that Domo worked already most of the cons that I had in the beginning.