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Wat is TherapyNotes, LLC?

TherapyNotes, vertrouwd door meer dan 60.000 professionals in de geestelijke gezondheidszorg, helpt gedragstherapeuten hun praktijken efficiënter te beheren via een gebruiksvriendelijk, veilig platform voor notities, facturering, planning en meer. TherapyNotes vereenvoudigt administratief werk, waardoor artsen meer tijd en energie krijgen om zich te concentreren op het bieden van effectieve zorg aan hun cliënten.

Wie gebruikt TherapyNotes, LLC?

Gedragsgerichte zorgpraktijken, zowel eenmanspraktijken als grote organisaties.

TherapyNotes, LLC Software - 1
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Twijfels over TherapyNotes, LLC? Vergelijk met een populair alternatief

TherapyNotes, LLC

TherapyNotes, LLC

4,7 (910)
US$ 49,00
maand
Gratis versie
Gratis proefversie
87
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4,7 (910)
4,7 (910)
4,8 (910)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 94,00
maand
Gratis versie
Gratis proefversie
163
1
4,2 (371)
4,4 (371)
4,6 (371)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over TherapyNotes, LLC

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,7
Klantenservice
4,8
Functies
4,5
Prijs-kwaliteitverhouding
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Mark
Business Owner and Operator (Therapist)
Geverifieerde LinkedIn-gebruiker
Geestelijke gezondheidszorg, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Great Customer Service

5,0 2 jaar geleden
Bijschriften in het Nederlands beschikbaar in de videospeler
Judith
Judith
Psychiatric Clinical Nurse Specialist in VS
Geverifieerde LinkedIn-gebruiker
Medische praktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: GetApp

If you are not using Therapynotes, you are missing out

5,0 3 weken geleden Nieuw

Opmerkingen: It is rare that you can find customer service of this quality in anything anymore. A real person, not an chatbot that can only answer concrete questions, no language barriers or "boxed" answers sending you down a rabbit hole. A real person responds quickly with simple and easy to implement instructions on any issue. I am not tech savvy and have never had any problems implementing all aspects of this platform. I have been in healthcare for nearly 40 years and have never seen such a truly wonderful product.

Pluspunten:

I have used TN for 10 years without one single negative experience. The customer service is incredible, fast, through answers to any issue. This was especially appreciated when I opened my private practice and was using TN for the first time. The customer service has remained excellent in my ten years as a customer. Scheduling, EMR, billing and accounting are just so easy, anyone can do it.

Minpunten:

The only thing I wish they would add is an automatic transfer of discontinued medication into a past med trial section. That would be really helpful, so that you don't have to review your notes to see what your prescribed in the past.

Regina
Practice Owner in VS
Geestelijke gezondheidszorg, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Great Product that continues to improve to meet customer needs

5,0 3 weken geleden Nieuw

Opmerkingen: Exceptional customer support and communication during the Change HealthCare cyber attack.

Pluspunten:

TherapyNotes makes clinical documentation very simple. The templates are easy to use and customize if needed. The information flows from intake, intake note to treatment plan and progress notes. I don't worry about missing an insurance requirement.

Minpunten:

I've been challenged with part of the billing process especially when it comes to deductibles and insurance readjusting payments.

Heidi
Clinical Supervisor and Therapist in VS
Geestelijke gezondheidszorg, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: SoftwareAdvice

TherapyNotes is unable to provide the service we are paying for!

1,0 4 weken geleden Nieuw

Pluspunten:

The platform has been relatively easy to use and cost effective. They do have glitches at times where the telehealth platform doesn’t work. I know it’s their platform because I am able to leave and use zoom or Psych Today with ease when this happens.

Minpunten:

TherapyNotes has not handled the situation with Change Healthcare in a way that makes business sustainable for providers. They have waited to change clearinghouses when other EHR’s have been able to do it all due to their ancient coding and inability to pivot as every other EHR in the country did in days or just a week or so following the attack. When voicing our opinion about how they continue to charge us our monthly fees while not providing the service we need and signed up for they refuse to take ownership of the issue and are trying to silence us from voicing our opinions on the matter. I have been blocked from their facebook group for bringing attention to the issue. They continue to make promises that they are working on the inability to file claims through their platform yet there is no solutions. Other software platforms are doing it and have been. This business is doing just fine taking our money for monthly subscriptions while we individual providers continue to struggle. They cannot be trusted.

Ellie
Owner, Psychologist in VS
Geestelijke gezondheidszorg, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Hands Down Makes My Life Easier

5,0 3 maanden geleden

Pluspunten:

TherapyNotes makes my life as a therapist and practice owner easier. Easy to customize (most) forms (and the ones that are less customizable it seems they are updating to make more so!). I find the charting to be very user-friendly, and, if you're billing insurance, they include within their documentation everything that insurance companies would require. And if I ever have any questions, the customer service is truly remarkable - very knowledgable, wonderful follow up and follow through, and I have never once spoken with someone where I felt like I was someone inconveniencing them or they hated their job (which, sadly, can happen with a lot of customer service!).

Minpunten:

I honestly don't have any major complaints. The most recent treatment plan update is a bit cumbersome but they put out an announcement that they were getting that feedback and were making improvements immediately.

Christopher
Neuropsychologist in VS
Ziekenhuis- en gezondheidszorgbranche, Zelfstandig ondernemer
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Excellence

5,0 2 maanden geleden

Pluspunten:

Ease of use and immediate contact with person for any questions about the product. Superior customer support. This is an excellent product that offers scheduling options, encounter notes, file storage, clearinghouse EDI, ERA, patient messaging, telehealth video, and superior support. It's excellent.

Minpunten:

NA. This is an excellent product that offers scheduling options, encounter notes, file storage, clearinghouse EDI, ERA, patient messaging, telehealth video, and superior support. It's excellent.