EHR YOUR WAY

Intuitive interface with a supportive implementation team

Opmerkingen: We've found that working with one lead implementation team member was really helpful to minimize the back and forth when getting the system ready for our team. Our team lead, [SENSITIVE CONTENT HIDDEN] was very responsive and easy to work with. He was able to address our questions and concerns in a timely manner and always found resolution to any issue we were dealing with.

Pluspunten:

- EHR your way is a system that's intuitive for clinical staff and administrators - Staff has responded positively to the system rollout and teaching the system hasn't been excessively time consuming nor taxing for administrators - The system has all the features we were looking for and when we needed something additional, the implementation team adjusted existing forms to meet our specific needs - Ability to create documents forms and change existing forms in the system - We have integrated our fax to our EHR system, which helps with ease of uploading documents to charts

Minpunten:

- We had to address some kinks when integrating our fax system to the EHR system

Worth the Change

Opmerkingen: We have had an amazing overall experience with EHR Your Way and we think very highly of [SENSITIVE CONTENT]. [SENSITIVE CONTENT] has gone above and beyond for us. The more we learn and use the system the more we like it. We are so happy that we chose to go with EHR Your Way.

Pluspunten:

We love that we have been able to customize our EHR to our specific needs. It has simplified our billing which was a huge problem in our previous system. [SENSITIVE CONTENT] has been great in helping us through our transition. He has answered every email quickly and got us in touch with the correct person to answer our questions. [SENSITIVE CONTENT] was also amazing at facilitating meetings. We love how easy it is to complete notes in EHR your way and the customized reports. The program is very user friendly and our staff has adjusted easily.

Minpunten:

At first the company representatives were hard to understand but they never had a problem with slowing down and repeated themselves. It also became easier to understand them the more we talked. It also took longer than we hoped to get up and running but now using the system we understand it took that time because it is customized to exactly what we wanted and needed.

My review

Pluspunten:

I enjoy the different color coded biling information

Minpunten:

There are too many clicks in order to do certain things. The amount of buffer times are way to high. there are many unnecessary features. The lack of ability for admin to correct issues is horrible.

EHR Your Way Review

Opmerkingen: We've had a very good experience with the EHR Your Way team and product. It helps us serve our clients each and every day. We are thankful for the support and responsiveness of the EHR team.

Pluspunten:

EHR Your Way is practical, user-friendly, and responsive. The customer support is customer-focused and driven to meet the needs of the clients who are ultimately served by this platform.

Minpunten:

Updating processes and procedures is sometimes complex, but overall the experience is navigable, worthwhile, and supported.

Happy customer, using significant support for EHR

Opmerkingen: The clinical staff experience with the system is user-friendly and takes very little training to learn. Administrative staff also report that use is largely intuitive. When there are problems and new items to consider, which they’re always are, the EHRYW staff is extremely responsive in collaborating to resolve the issue and find the best way to accomplish our goals.

Pluspunten:

Happy customer, using significant support for EHR. The only other electronic record system we have used in our practice was free. I appreciate how well the EHRYW staff worked with me to customize our templates for clinical notes, billing, and practice statistics. I was shy about spending any money for note writing, but I am recognizing how very worth it this system is.

Minpunten:

Of course it takes a lot of work to initialize any system, and this was no exception, especially since so much was customized to our particular needs and wishes. On the other hand, since EHRYW specializes in behavioral and addiction treatments, many of the assessments we use were already in the system and didn’t need to be re-created.