Helpt Nederlandse bedrijven al 15 jaar
bij het vinden van de juiste software

Wat is Harbortouch POS?

Harbortouch-verkooppunt zal een revolutie teweegbrengen in je bedrijf zonder te veel kosten. Waarom zou je vooraf heel veel geld betalen voor een POS-systeem waarvan je niet zeker weet of het bij je past? Profiteer in plaats daarvan van Harbortouch's 30-dagen gratis proefversie en maak een POS-testrit. En vergeet niet te vragen naar het gratis POS-programma - je cashflow zal je dankbaar zijn.

Harbortouch biedt levenslange apparatuurgarantie, installatie en training op locatie en 24/7 technische ondersteuning.

Wie gebruikt Harbortouch POS?

Detailhandel, restaurant, C-winkel, slijterij, bars, nachtclubs, cafés

Harbortouch POS Software - 1
Harbortouch POS Software - 2

Twijfels over Harbortouch POS? Vergelijk met een populair alternatief

Harbortouch POS

Harbortouch POS

1,7 (100)
US$ 29,00
maand
Gratis versie
Gratis proefversie
33
6
2,0 (100)
1,4 (100)
1,6 (100)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
63
9
4,0 (481)
3,4 (481)
3,3 (481)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

Andere goede alternatieven voor Harbortouch POS

Clover
Functies met hoogste score
Betalingen verwerken
Gegevensbeveiliging
Verkooppunt
Square Virtual Terminal
Functies met hoogste score
Persoonlijke betalingen
Rapportage en analyse
Verkooppunt
Aloha EPOS
Functies met hoogste score
Betalingen verwerken
Verkooprapporten
Voorraadbeheer
GoFrugal
Functies met hoogste score
Contactenbeheer
Mobiele toegang
Rapportage en analyse
LS Retail
Functies met hoogste score
Beheer van retailvoorraad
Prijsbeheer
Rapportage en analyse
Square Point of Sale
Functies met hoogste score
Betalingen verwerken
Gegevensbeveiliging
Online betalingen
Toast POS
Functies met hoogste score
Betalingen verwerken
Verkooprapporten
Voor restaurants
Simphony POS
Functies met hoogste score
Betalingen verwerken
Keuken- en menubeheer
Receptenbeheer
Epos Now
Functies met hoogste score
Betaal- en kredietkaarten verwerken
Realtime data
Verkooprapporten

Reviews over Harbortouch POS

Gemiddelde score

In totaal
1,7
Gebruiksgemak
2,0
Klantenservice
1,6
Functies
1,7
Prijs-kwaliteitverhouding
1,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Heidi
Owner in VS
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Harbortouch makes life easy!

5,0 3 jaar geleden

Opmerkingen: I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product.

Pluspunten:

So many things to like! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well.

Minpunten:

I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily.

Reactie Shift4

3 jaar geleden

Thank you for sharing your feedback with us! We are happy to hear that your overall experience with Harbortouch has been positive. If there is anything we can do to further improve your experience in the future, please email us at [email protected].

Olga
CEO in VS
Detailhandel, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Depressing System

1,0 4 jaar geleden

Opmerkingen: On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had!

Pluspunten:

nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business.

Minpunten:

I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay

matt
owner in VS
Levensmiddelen- en drankenindustrie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

STAY AWAY

1,0 5 jaar geleden

Opmerkingen: I have made a few big mistakes in running my business over the years.
Among the top 2 are getting involved with harbortouch.
I was told by the salesman that there was a three year commitment.
During that three years I experienced a multitude of issues, and paid over 5% total for my "free" system.
the first red flag was that I went into it with some concerns, but was told there was a 30 day period that I could return the system.
A couple weeks in, when I called with some concern over the operations, I was told that the 30 day period was up, because it started the day the order was placed, and NOT the day it arrived two weeks later. That was the first indication that they were operating in bad faith.
for the next few months every time they did a system update, it took place at noon. that was a busy tie for me, and the system shut down completely for 30 minutes or longer. Customers who couldn't pay just left.
I called every time this happened of course, and got zero response. No consideration for the fact that they were costing me revenues.
There are many flaws in the system. The pool on employees contained all the staff that was ever employed, with no way to clear out all but the current employees, making it difficult or impossible to use. They could not calculate the hours for the staff.
the daily reports had the credit line and the cash income line in random order day to day. Gift cards were treated as income when sold, and were treated as income when redeemed, so there w

Pluspunten:

Nothing. The screen has no ability to modify the placement or order of buttons. constant updates occurred during open hours, locking the system up for 30 minutes. the reports put different categories of revenue in a different order each day, randomly.

Minpunten:

there was very little in the way of reports to track sales. couldn't track daily sales to compare from year to year, or track which hours had high or low sales. labor was the worst. once an employee was in the system, they were always in the way, with no way to change their status o inactive to get them off the screen. Sales of gift cards were considered revenue, redeeming gift cards were considered revenue, so you paid income tax on the same income twice. and the gift cards were expensive, of course.

Freddy
Owner in VS
Entertainment, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Please fix this ! Your killing me !

1,0 3 jaar geleden

Opmerkingen: 2021 we have 5 stations and 5 skytabs we do about 100k a month
The system is constantly malfunctioning! We spend hours on the phone with techs who are untrained and just plain rude !they have no training and have never been end users and they know zero about business! We call in at least 6 times a week after 9 pm on hold for hours! We process a lot of credit cards ! We loose at least 3,000 dollars a night every time the system locks up ! Our seat capacity is over 700! So imagine 400 people in a place with 3 bars. And the 5 pos stations do not communicate with each other ! So money is walking out the door! And they simply do not care!, they already got there money on the first so screw you is there attitude!
The automatic updates they do will cripple your business ! And they are done all the freakin time!
As a bar owner the system if it was working would be. Ok! But it never does! Shift 4 has ruined what was a great user friendly point of sale! If you are a larger bar or restaurant 3 bars 6 or 7 bartenders expect pissed off bartenders the system will not allow your bartenders to separate tabs!
Get a IT guy on premise because it will lock your bartenders out daily! If you close at 2 am expect to get home at daylight! It will Double charge your customers daily! And they will be blowing your phone up with complaints! I’m sure I will have another heart attack dealing with the stress that comes with this company !
That’s my over all experience!

Pluspunten:

I had the Harbortouch in 2014 to 2019 loved it great customer service at that time prior to shift 4 takeover!

Minpunten:

To temperamental! Upgrades cause problems! Locks out my staff constantly will not separate tabs I have 5 pos stations and 5 skytabs and they do not communicate with each other ! At least 75 percent of the time they glitch! Costing me thousands in sales and customer walk out ! Customer techs are not familiar with software! Hours on the phone !

Reactie Shift4

3 jaar geleden

Freddy, We first and foremost sincerely apologize for the frustrations you've been experiencing with your Harbortouch POS system. We would like the opportunity to resolve this issue as soon as possible. At your convenience, please send an email to [email protected] with your contact information and Merchant ID number so we can locate your account. As soon as we have this information, someone from our team will reach out to find a resolution.

Joseph
Proprietor in VS
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Beware

3,0 3 jaar geleden

Opmerkingen: The first month we had the system, the company had an internal glitch and lost about 450 individual transactions worth about 16k. It took a while to figure out what was going on. After about three weeks they had to manually re-enter all of those transactions. Most people seeing the transactions on their account called wondering why they were being charged others just disputed the charges. Then they realized they hadn't entered the the hundreds of dollars in tips so added those separately. It was a nightmare and they took no responsibility. I needed to write a letter to a VP or someone and got a nominal compensation for the damage that was done to my brand. I recently changed to Toast and have had a hell of a time getting out of this company's clutches. They are incredibly difficult to deal with in the break up process. Just don't get involved with them to start with.

Pluspunten:

The software worked well. The people at tech support were wonderful.

Minpunten:

The system itself was pretty easy to use.

Reactie Shift4

3 jaar geleden

Joseph, We would like to first extend our sincerest apologies for the troubles you've experienced during your time as a Harbortouch customer, and we are sorry to see you go. If you would like, please feel free to email us at [email protected] so we can better understand how your merchant experience could have been improved and resolve any outstanding issues there may be.