Tripleseat

door Tripleseat

4.5 / 5 251 beoordelingen
Gratis demo
Tripleseat

Wie gebruikt deze software?

Restaurant, Hotels, and Unique Venues with Private Dining and Banquet spaces.

Gemiddelde scores

251 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.5 / 5
  • Klantenservice 4.5 / 5
  • Functies 4.5 / 5
  • Waar voor je geld 4.5 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Persoonlijk
    Live online
    Webinars
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • Tripleseat
  • http://www.tripleseat.com
  • Opgericht in 2008

Over Tripleseat

Tripleseat is a Sales and Event Management web application that generates sales and streamlines the planning process for restaurants, hotels, and unique venues. It is the first web-based system created by hospitality event managers for hospitality event managers. Since 2008 Tripleseat has taken the restaurant business by storm providing solutions and simplifying the event process from start to finish. Over 2,500 venues and18,000+ event industry expert trust Tripleseat.

Functies van Tripleseat

  • Distributiebeheer
  • Factureren
  • Kwaliteitscontrole
  • Orderbeheer
  • Productie bijhouden
  • Receptenbeheer
  • Vatenbeheer
  • Voorraadbeheer
  • Vraagplanning
  • Banketbeheer
  • Beheer van bedienend personeel
  • Contractbeheer
  • Evenementenbeheer
  • Faciliteitenbeheer
  • Factureren
  • Kalenderbeheer
  • Keuken- en menubeheer
  • Klantendatabase
  • Kostenberekening
  • Offertebeheer
  • Orderbeheer
  • Receptenbeheer
  • Reserveringsbeheer
  • Voorraadbeheer
  • Beheer van deelnemers
  • Bevestigingen/herinneringen
  • Evenementenkalender
  • Kortings- en couponbeheer
  • Marketingmanagement
  • Online betalingen
  • Online registratie
  • Promotie via social media
  • Wachtlijstbeheer
  • Websitebeheer
  • Badgebeheer
  • Beheer van deelnemers
  • Blokbeheer voor kamers
  • Bruiloften en partijen
  • Conferenties/congressen
  • Enquêtes en feedback
  • Expositie- en leveranciersbeheer
  • Gamification
  • Kaartverkoop
  • Promotie via social media
  • Sponsorbeheer
  • Vrijwilligersbeheer
  • Factureren
  • Geïntegreerde boekhouding
  • Keukenbeheer
  • Menubeheer
  • Personeelsbeheer
  • Rapportage en analyse
  • Reserveringenbeheer
  • Tabellenbeheer
  • Verkooppunt
  • Voorraadbeheer
  • Wachtlijstbeheer
  • Beheer van deelnemers
  • Beheer van levensmiddelen en dranken
  • Contractbeheer
  • Evenementenbeheer
  • Factureren
  • Klantenbeheer
  • Multi-faciliteit
  • Personeelsbeheer
  • Reserveringenbeheer
  • Resourcebeheer
  • Verkoopbeheer
  • Factureren
  • Kelderbeheer
  • Orderbeheer
  • Productie bijhouden
  • Vatenbeheer
  • Verkooppunt
  • Voorraadbeheer
  • Wijnclubbeheer
  • Wijngaardbeheer

De nuttigste reviews van Tripleseat

The system every Private Dining Sales person has been waiting for!

Vertalen met Google Beoordeeld op 17-10-2018
Lauren R.
Sales & Marketing Manager
Restaurants, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I had the pleasure of being introduced to Tripleseat at a previous job, and that company unanimously agreed for all of the concepts to make the switch to their program. It was better than the other options out there at the time, and made the most sense. After working with everyone while being at that company, I brought them on board to my current employer. Their sales team, support team, training team, all of them, are so friendly, and helpful! There is no question too small, or request too large to be considered.
I am a big fan, and would recommend them to anyone looking for a new booking system in a heartbeat.

Pluspunten: My favorite part of TripleSeat is that everything makes logical sense, and is able to be customized to your needs. When inputting the information, you don't have unnecessary steps in order to get your basic needs into the system. If I have a brand new manager who only gets a date, time, number of guests, and the host's contact info, they can (within minutes) get them a contract. At the very least they can send them an email with menus and instead of loosing a sticky note, have it tracked so I can follow up.
Truly this was made for the Sales person in mind, with how the data is tracked, and how much time it saves.

Minpunten: My only wish for the software, was that it would allow for you to track correspondence directly with a contact and not having it connected to an event. There doesn't seem to be a way to pull up someone who is in your data base, and just send them a prospecting email, or share with them updated menus or promotions. You have to export their contact information and email, or use a previous event.

LOVE Tripleseat!

Vertalen met Google Beoordeeld op 3-6-2019
Meg B.
Purveyor of Good Times
Restaurants, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Tripleseat helped me almost double my sales in one year, just from taking me a way from my color-coded sticky note and hard-copy calendar system. It makes it easier to take vacations and leave the other managers with clear instructions of what they need, communicate with my team and client at the same time so everyone is on the same page, etc. I also work from home most of the time so my Chef and GM have access to all of the BEO's and client information so they can see everything without me having to be there to bring it to them. Overall I love it!

Pluspunten: I'll start out by saying that I'm a one woman operation. I'm the only one in our restaurant that sells, details and facilitates all of our events, plus plans all of our in-house events, plus managing the actual restaurant side...so I have a lot to do! Tripleseat makes my job exponentially easier and more streamlined. One of my favorite things is that they listen to their users. Every month there is something updated that makes it that much butter, and their customer service is fantastic. They've also started hosting events so you can get hands on training, meet the team, etc. I love that!

Minpunten: There are a lot of features that I don't use being one person in one unit. It would be nice if there were different tiers of pricing based on the parts you use and those you don't (like a Tripleseat Lite vs. Tripleseat Multi-Unit). That's about it!

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