Tripleseat

Tripleseat

door Tripleseat

Wie gebruikt Tripleseat?

Restaurant, hotels en unieke locaties met privédineer- en banketruimtes.

Wat is Tripleseat?

Tripleseat is een online toepassing voor omzet- en evenementenbeheer die omzet genereert en het planningsproces voor restaurants, hotels en unieke locaties stroomlijnt. Het is het eerste webgebaseerde systeem gecreëerd door evenementenmanagers in de horeca voor evenementenmanagers in de horeca. Sinds 2008 heeft Tripleseat het restaurantbedrijf veroverd door oplossingen te bieden en het evenementenproces van begin tot eind te vereenvoudigen. Meer dan 2500 locaties en meer dan 18.000 experts uit de evenementensector vertrouwen op Tripleseat.

Tripleseat - Details

Tripleseat

http://www.tripleseat.com

Opgericht in 2008

Tripleseat - Prijsoverzicht

Tripleseat heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Ondersteuning

Kantooruren

Online

Functies van Tripleseat

Biersoftware
Distributiebeheer
Factureren
Kwaliteitscontrole
Orderbeheer
Productie bijhouden
Receptenbeheer
Vatenbeheer
Voorraadbeheer
Vraagplanning
Banketbeheer
Beheer van bedienend personeel
Contractbeheer
Evenementenbeheer
Faciliteitenbeheer
Factureren
Kalenderbeheer
Keuken- en menubeheer
Klantendatabase
Kostenberekening
Offertebeheer
Orderbeheer
Receptenbeheer
Reserveringsbeheer
Voorraadbeheer
Badgebeheer
Blokbeheer voor kamers
Bruiloften en partijen
Budgettering
Conferenties/congressen
Enquêtes en feedback
Expositie- en leveranciersbeheer
Gamification
Kaartverkoop
Promotie via social media
Sponsorbeheer
Vrijwilligersbeheer
Beheer van deelnemers
Bevestigingen/herinneringen
Evenementenkalender
Kortings- en couponbeheer
Marketingmanagement
Online betalingen
Online registratie
Promotie via social media
Wachtlijstbeheer
Websitebeheer
Kill switch
Promotiebeheer
Reserveringenbeheer
Restrictiebeheer
Tariefbeheer
Voorraadbeheer
Beheer van deelnemers
Beheer van levensmiddelen en dranken
Contractbeheer
Evenementenbeheer
Factureren
Klantenbeheer
Multi-faciliteit
Personeelsbeheer
Reserveringenbeheer
Resourcebeheer
Verkoopbeheer
Factureren
Geïntegreerde boekhouding
Keukenbeheer
Menubeheer
Personeelsbeheer
Rapportage en analyse
Reserveringenbeheer
Tabellenbeheer
Verkooppunt
Voorraadbeheer
Wachtlijstbeheer
Factureren
Kelderbeheer
Orderbeheer
Productie bijhouden
Vatenbeheer
Verkooppunt
Voorraadbeheer
Wijnclubbeheer
Wijngaardbeheer

Reviews van Tripleseat

5 van 291 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,6/5
Klantenservice
4,7/5
Functies
4,5/5
Waar voor je geld
4,7/5
Lauren R.
Sales & Marketing Manager
Restaurants, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 17-10-2018

"The system every Private Dining Sales person has been waiting for!"

Opmerkingen: I had the pleasure of being introduced to Tripleseat at a previous job, and that company unanimously agreed for all of the concepts to make the switch to their program. It was better than the other options out there at the time, and made the most sense. After working with everyone while being at that company, I brought them on board to my current employer. Their sales team, support team, training team, all of them, are so friendly, and helpful! There is no question too small, or request too large to be considered.
I am a big fan, and would recommend them to anyone looking for a new booking system in a heartbeat.

Pluspunten: My favorite part of TripleSeat is that everything makes logical sense, and is able to be customized to your needs. When inputting the information, you don't have unnecessary steps in order to get your basic needs into the system. If I have a brand new manager who only gets a date, time, number of guests, and the host's contact info, they can (within minutes) get them a contract. At the very least they can send them an email with menus and instead of loosing a sticky note, have it tracked so I can follow up.
Truly this was made for the Sales person in mind, with how the data is tracked, and how much time it saves.

Minpunten: My only wish for the software, was that it would allow for you to track correspondence directly with a contact and not having it connected to an event. There doesn't seem to be a way to pull up someone who is in your data base, and just send them a prospecting email, or share with them updated menus or promotions. You have to export their contact information and email, or use a previous event.

  • Bron van de reviewer 
  • Beoordeeld op 17-10-2018
Meg B.
Purveyor of Good Times
Restaurants, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 3-6-2019

"LOVE Tripleseat!"

Opmerkingen: Tripleseat helped me almost double my sales in one year, just from taking me a way from my color-coded sticky note and hard-copy calendar system. It makes it easier to take vacations and leave the other managers with clear instructions of what they need, communicate with my team and client at the same time so everyone is on the same page, etc. I also work from home most of the time so my Chef and GM have access to all of the BEO's and client information so they can see everything without me having to be there to bring it to them. Overall I love it!

Pluspunten: I'll start out by saying that I'm a one woman operation. I'm the only one in our restaurant that sells, details and facilitates all of our events, plus plans all of our in-house events, plus managing the actual restaurant side...so I have a lot to do! Tripleseat makes my job exponentially easier and more streamlined. One of my favorite things is that they listen to their users. Every month there is something updated that makes it that much butter, and their customer service is fantastic. They've also started hosting events so you can get hands on training, meet the team, etc. I love that!

Minpunten: There are a lot of features that I don't use being one person in one unit. It would be nice if there were different tiers of pricing based on the parts you use and those you don't (like a Tripleseat Lite vs. Tripleseat Multi-Unit). That's about it!

  • Bron van de reviewer 
  • Beoordeeld op 3-6-2019
Mackenzie C.
Event Coordinator
Restaurants, 51-200 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    2/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 5-11-2019

"Gets the job done"

Pluspunten: Everything is consolidated in one place (communication etc.)

Minpunten: - Your search in the search bar has to be a full name or title otherwise it won't pull up
- Editing in Picklist (when you have long menus) is a pain because you have to type and then scroll all the way to the top to edit (ex: make bold, change color); similarly copy and pasting only sometimes works; similarly when you click the clear all formatting it only sometimes works; similarly when I save a picklist there will be random spaces missing when I go to use it in a BEO that weren't there when I saved it
- Functionality in regards to saving email templates is very confusing because there are multiple ways to save and some show in certain places as opposed to others (I've watched ALL the videos on this too and it shouldn't be happening that way according to the videos
- You can't do multiple **SEPARATE** dates for the exact same event and a booking leaves a giant chunk of time open especially if it is months apart.

  • Bron van de reviewer 
  • Beoordeeld op 5-11-2019
Lisa R.
Business Manager
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 10-3-2020

"Excellent "

Opmerkingen: It’s awesome. As a banquet and catering software it’s the best I’ve ever worked with

Pluspunten: This is a super user friendly cloud based software me and my team utilize. It is so much better than previously used platforms that were. Less modernized

Minpunten: Sometimes there are glitches and it is hard to get ahold of someone ASAP to help rectify. It does have added options that I’d like to use but I’m not sure all the kinks have been ironed out all the time yet

  • Bron van de reviewer 
  • Beoordeeld op 10-3-2020
Courtney S.
Catering director
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019

"Best Catering Booking Software"

Opmerkingen: Always great. The customer service if I ever have a question or issue that needs sorting is quick and helpful. I use this software daily and I love using it. It makes my job and my day more efficient.

Pluspunten: Ease of use. I can easily train other employees quickly on how to book orders. I love the customization and ease of adding new menu items. The reporting is excellent for keeping track of sales and other marking tools.

Minpunten: I wish that it had the ability to auto populate a packing slip for the kitchen. I.e. when fajitas are ordered for 10, it would populate on the kitchen sheet the exact amount of food by oz or quarts the kitchen would need to prepare.

  • Bron van de reviewer 
  • Beoordeeld op 12-11-2019