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Wat is Proxyclick?

Proxyclick wordt vertrouwd door topbedrijven als L'Oréal, Airbnb en Audi om het beheer van hun bezoekerservaring te transformeren en gestroomlijnde communicatie tussen bezoekers, gastheren/-vrouwen en receptiemedewerkers te creëren. Met maatwerk kun je een unieke ervaring creëren, van badgeontwerpen tot de incheckstroom zodat alles past bij je bestaande processen en merk. En naast het elimineren van het papieren logboek bij je receptie, zul je je bezoekerservaring verbeteren en automatiseren hoe je je gasten verwelkomt.

Wie gebruikt Proxyclick?

Van Fortune 500 tot het MKB, wereldwijd beschikbaar in meerdere talen.

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Twijfels over Proxyclick? Vergelijk met een populair alternatief

Proxyclick

Proxyclick

4,6 (319)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
49
19
4,6 (319)
4,4 (319)
4,6 (319)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
£ 1,00
maand
Gratis versie
Gratis proefversie
109
5
4,9 (37)
4,8 (37)
4,9 (37)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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anny
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Planning beschikbare ruimtes

Reviews over Proxyclick

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,6
Klantenservice
4,6
Functies
4,4
Prijs-kwaliteitverhouding
4,4

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Mark
Mark
Japan
Geverifieerde LinkedIn-gebruiker
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer
Bron: GetApp

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

5,0 7 jaar geleden

Pluspunten:

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Minpunten:

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Public relations en communicatie, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer
Bron: GetApp

Unfortunately they where acquired by eptura

4,0 8 maanden geleden

Opmerkingen: We really liked the possibilities they offered: you could scale the system to the level of your needs.

Pluspunten:

Proxyclick was a perfect solution: easy to setup, easy use, efficient. AND: affordable as well as scalable.

Minpunten:

When Proxyclick was acquired by Eptura they raised the prices … With the new price level I would rather make smaller sacrifices than spend this money. We used a low-code platform and built an almost identical system ourselves. Since we do not expect any changes in our requirements, this is not a problem. But it is a great pity to part with a good supplier because of the greed of a buyer/company.

Reactie Eptura

7 maanden geleden

Hi there, Thank you for sharing your feedback. It’s great to hear that Proxyclick worked well for you in terms of setup, use, efficiency, and affordability. We do understand your frustration since then after some organizational changes, and apologise for any inconvenience caused. Your feedback is really important to us, and we’ll be sure to pass it along to our team. We strive to strike a balance between providing value and ensuring fair pricing. If there’s anything specific you’d like us to address, please feel free to let us know, and we’d be happy to set up a meeting to discuss things further. The Proxyclick by Eptura team

Chris
Sysadmin in VS
Machinebouw, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Sales & Support Problems

3,0 11 maanden geleden

Pluspunten:

Easy to use. Robust features. Custom workflows.

Minpunten:

Our experience with support has been poor. Their free trial only is available for their top price tier which resulted in accidentally purchasing a plan that didn't work for us and they refuse to cancel. Plan prices are hidden. The couldn't fix custom badges in regards to images added, we ended up having to delete the images and re-add them over and over, eventually gave up and reverted to text. More recently it took 2 weeks to talk to a human in sales. The ticketing system was in poor condition as they are migrating to a new system. The live chat support isn't recorded or any case created so the next person needs to start from scratch. Their competition is much less costly and offers the same features. Do not buy this product.

Jan
Project Manager - Business Analist in Nederland
Verpakkingen en verpakkingsmaterialen, 10.000+ werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Very useful product for the comfort of your visistors and for safety

5,0 2 maanden geleden

Opmerkingen: I am happy that we use this product. It is very useful in several areas and gives a professional impression to our visitors.

Pluspunten:

It is useful to be automatically notified when your visitors have arrived. Also very useful to be able to respond to this with one click. Furthermore, the product is important in terms of safety: we always know who is in the building. Because this data is stored in the cloud, it is remails available in the event of emergencies.

Minpunten:

Not really anything to mention. If there are problems, it has more to do with external matters than with Proxyclick itself.

Reactie Eptura

vorige maand

Hi Jan, thanks for the great review! We're so glad to hear that Proxyclick by Eptura is streamlining and securing your operations, and that it's making a great first impression on your visitors. We really appreciate hearing feedback like this from our customers, and are excited to continue enhancing the visitor experience at your organization. The Eptura team

Julie
Front House Manager in VK
Automotive, 11-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Best Visitor Management System

5,0 6 maanden geleden

Pluspunten:

We used to have long winded manual check in process that frustrated visitors and staff. With the amount of visitors coming in all day there was always queues at the front desk. Now with proxy Click the check in process is seamless and convenient with QR codes and not to mention provides increased security for us. It has helped us save costs as we don’t always need a receptionist to man the front desk. Visitors are always super impressed, has transformed the visitor experience. It’s great how we have a log of all visitors that have entered each site and when - we can draw trends from this data and plan for future as we know what days/times are busy.

Minpunten:

Even higher level of customisation for certain features could be good for future

Reactie Eptura

6 maanden geleden

Hi Julie, thank you for sharing your experience. We're delighted to hear that our solution has enhanced your visitor experience and improved security for your organization. We appreciate your suggestion for even higher levels of customization for certain features. We value feedback from our customers, and we'll definitely take this into consideration for future enhancements! Thanks again, The Proxyclick by Eptura team.