Bookeo

Book Anytime

Opmerkingen: Very happy with what I need it for, plus they have wonderful customer service.

Pluspunten:

The ease of set up & use. I can charge clients online without wasting time after the session.

Minpunten:

To have more tools available the price increase is too high

I like it, but could use a few tweaks.

Opmerkingen: Customer service is great if you have an issue, problem or don't understand something with setting up or how something works, but as for suggestions or feedback, basically go around what your asking, suggesting, copy and paste a link or tell you it is what it is in a nice way in email.

Pluspunten:

Great for barbers, Clean and simple interface. Category dropdowns, next pages - no constant scrolling, Addition feature (to add add-ons with a service vs combos), Terms and Service included in Emails. The automatic booking cancellation, thank you message, Website integration

Minpunten:

Does not work with service duration times, just intervals without a 45min time., No Sms Confirmation for Clients, Can not add additional wording to Reminders, Unable to check on multiple devices at the same time, Payment option choices not by Merchant.

Happy Customer

Pluspunten:

I like that Bookeo is easy for the customers to make a booking. I like not having to waste time answering calls and emails. Through word of mouth customers have shared my website and booked without any interaction. Sales without the work - is there anything better? I have butchered the system to create a booking service for an Airport Shuttle service. That this is possible is impressive. It then allows me to download reports so that I can then create runsheets for drivers- through excel and creating rules and formulas, this is quite quick.Its relatively inexpensive and easy to learn.Integrates well with Xero

Minpunten:

There could be more features.... but this would cost more money. Changes to the booking system requiring a password. This has now been changed due to feedback.

Very basic and no desire to improve

Opmerkingen: I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

Pluspunten:

The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

Minpunten:

You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Bookeo review by Jen

Pluspunten:

The product looked great and was easy to use from a customer perspective. Openings were clearly shown and paying for the booking was easy. I got an email confirmation and receipt.

Minpunten:

I actually used Bookeo to purchase a ticket myself before using it for my own business. The product went from easy to use to not at all easy. The customer service department is of little help and it really put a negative spin on my experience.