Hippo CMMS

Hippo CMMS

door Hippo CMMS

Wie gebruikt Hippo CMMS?

Hippo biedt flexibele oplossingen voor onderhoudsbeheer voor verschillende sectoren, waaronder productie, gezondheidszorg, horeca, vastgoedbeheer, onderwijs, detailhandel, non-profit en meer.

Wat is Hippo CMMS?

Hippo CMMS is een krachtige, betaalbare en gebruiksvriendelijke webgebaseerde oplossing voor onderhoudsbeheer. Het flexibele platform en de krachtige CMMS-functies zijn geschikt voor verschillende behoeften van de sector, van productie tot gezondheidszorg, horeca tot onderwijs en meer. Hippo maakt complexe zaken eenvoudig met zijn grafische interface, onbeperkt aantal gebruikers en enthousiaste klantenondersteuningsteam. Met meer dan 15 jaar ervaring heeft Hippo bijgedragen aan het stroomlijnen van onderhoudsactiviteiten van meer dan 1200 organisaties.

Hippo CMMS - Details

Hippo CMMS

https://www.hippocmms.com/

Opgericht in 2004

Hippo CMMS - Prijsoverzicht

Hippo CMMS vanaf US$ 39,00/maand. Hippo CMMS heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor Hippo CMMS.

Beginprijs

US$ 39,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Hippo CMMS

CMMS-software
Beheer van technici
Factureren
Kalibratiebeheer
Mobiele toegang
Preventief onderhoud
Sleutels- en slotenbeheer
Volgen van servicegeschiedenis
Voorraadbeheer
Apparatuurbeheer
Beheer van IT-assets
Beheer van onderdelen
Beheer van softwarelicenties
CMMS
Energiebeheer
Faciliteitenbeheer
Garantiebeheer
Onderhoudsbeheer
Planning van preventief onderhoud
Voorraadbeheer
Werkorderbeheer
Apparatuurbeheer
Beheer van vaste activa
Bezoekersbeheer
Commercieel vastgoed
Faciliteitsplanning
Incidentenbeheer
Inspectiebeheer
Inventarisatie
Kamerplanning
Leveranciersbeheer
Preventief onderhoud
Ruimtebeheer
Voor scholen
Werkorderbeheer
Woningen
Assets volgen
Beheer van technici
Factureren
Kalibratiebeheer
Mobiele toegang
Plannen
Predictief onderhoud
Preventief onderhoud
Sleutels- en slotenbeheer
Volgen van servicegeschiedenis
Voorraadbeheer
Werkorderbeheer
Apparatuur bijhouden
Garanties bijhouden
Inventarisatie
Onderhoudsplanning
Taakbeheer
Werkorderbeheer
Assets volgen
Beheer van technici
Commercieel vastgoed
Factureren
Inspectiebeheer
Mobiele toegang
Onderhoudsplanning
Predictief onderhoud
Preventief onderhoud
Rapportage en analyse
Volgen van servicegeschiedenis
Voorraadbeheer
Werkorderbeheer
Woningen
Conditiebewaking
Herinneringen
Inkoop
Inspectiebeheer
Leveranciersbeheer
Mobiele toegang
Onderhoudsplanning
Predictief onderhoud
Takenlijst
Werkorderbeheer
Contractbeheer
Inventarisatie
Klantendatabase
Offertes
Plannen
Preventief onderhoud
Routering
Taakbeheer
Terugkerende afspraken
Verzendbeheer
Werkorders maken

Reviews van Hippo CMMS

5 van 255 reviews worden weergegeven

In totaal
4.4/5
Gebruiksgemak
4.4/5
Klantenservice
4.7/5
Functies
4.2/5
Waar voor je geld
4.6/5
Alexander G.
A
Machinebouw, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-12-2018

"From Clipboard to Computer "

Opmerkingen: Before HIPPO CMMS all of our maintenance records were paper and clipboard. With HIPPO CMMS we are able to keep track of the preventative maintenance in a more proactive way than before. HIPPO CMMS helps us to preform predictive maintenance that we were unable to do in the past because it allows us to keep all information pertaining to equipment in one place with better, faster searching capabilities.

Pluspunten: HIPPO CMMS gives us the ability to run individual reports for each piece of equipment. These reports help with capital expenditures when cost justification is needed.

Minpunten: It would be nice to have some sort of text box linked to each piece of equipment where you could keep notes and helpful information instead of using the Documents tab. If I need to write a note about a piece of equipment I have to edit a document then reload it to the HIPPO system.

Antwoord van de leverancier

van Hippo CMMS op 25-12-2018

Hi Alexander,

Thanks for taking the time to leave us a review and your feedback. Nothing makes our team happier than hearing about another successful implementation.

We definitely have data fields associated with equipment for comments and notes. Our team will be reaching out to you in the new year to see how we can make your experience even better.

If you don't want to wait, drop us a line or send us an email and let us know of anything we can do to improve.

Daniel

  • Bron van de reviewer 
  • Beoordeeld op 19-12-2018
Jennifer M.
Facilities Coordinator
Consumentengoederen, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-3-2020

"Super easy but also robust"

Opmerkingen: We have a much more seamless program for the maintenance guys to use which means our maintenance data is much more reliable than it's been in the past. We can ensure that we have parts when needed, PMs are done when scheduled and repair records are tracked.

Pluspunten: I love that there is a minimal learning curve. I can limit abilities for each user but make changes as they learn and become more comfortable. I tell all new users, "Feel free to explore. You can not screw anything up." This allows them to be more confident and curious and confidence and curiosity lead to better data in and better data out.

Minpunten: The inventory aspect is fantastic when it comes to tracking usage and notifying the need to replenish, but there are processes that I would like to see added; showing replenishment history, reporting on where parts are used (vs on what work order), and inventory below minimum (vs at or below).

Antwoord van de leverancier

van Hippo CMMS op 4-3-2020

Hi Jennifer,

Thank you for your review. You and the Pampered Chef team have been doing a great job using Hippo. I was very happy to learn more from you on how to create incentives for users adopting Hippo. I'm glad to hear that Hippo's ease of use is also playing a big role when it comes to boosting user learning and adoption.
You have a good point and I think there is still a lot of room for improvement when it comes to inventory reporting. The new PO module that is going to be released soon will create a lot of new opportunities for our dev team to explore. Stay tuned for updates.
Please don't hesitate to contact us if you have any other questions or suggestions.

Warm regards,

Fabio Carvalho
Customer Success Adviser
866.956.2859 x 223 | [email protected]

  • Bron van de reviewer 
  • Beoordeeld op 2-3-2020
Roy N.
Maintenance Engineer
Plastics en kunststoffen, 51-200 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 2-3-2020

"NIQ Hippo Review 322020"

Opmerkingen: Ticketing for ad hoc and pm scheduling is now driving the work, is well organized and can be tracked.
Maintenance documentation and history for each machine now exists.
Downtime tracking is improved.
Reporting is good.
Overall experience is good.

Pluspunten: It can be used as a ticketing system, web browser based, email notifications, versatile across our facility, roadmap for improvements.

Minpunten: Our departments are configured as facilities. I would like to be able to see the work order requests status for other facilities.
I would like to see a rejected or deleted request be required to state a reason why.
Drag and drop capability with assignments etc.

Antwoord van de leverancier

van Hippo CMMS op 4-3-2020

Hi Roy,

Thank you for your great review. It's good to hear that Hippo is being a helpful and versatile tool for your organization.
Please keep in mind that system administrators can customize user permissions in a way they can get notifications for all requests in all facilities if necessary. Considering Novation IQ has many different locations and departments using Hippo, I understand it can be a bit tricky to set up the right permissions across the entire enterprise. When rejecting work order requests, it automatically pops up a window to insert the reasons for rejecting (for example, if it's a duplicate or something that has already been fixed), but I understand some users still skip this step sometimes. Please don't hesitate to contact me if you still have any questions or if you'd like to cover these topics in details. I'd be glad to help!

Warm regards,

Fabio Carvalho
Customer Success Adviser
866.956.2859 x 223 | [email protected]

  • Bron van de reviewer 
  • Beoordeeld op 2-3-2020
Thiago N.
Sustainability & Special Projects Assistant
Schoolleiding, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 19-8-2019

"An execellent tool"

Opmerkingen: Besides the cons, Hippo is an excellent maintenance tool. It is organized, simple and easy to use. I use Hippo every day, adding, editing and sometimes creating work orders. And I have an excellent experience with the support team. Sometimes we have in-depth discussions on how we can improve our expertise about Hippo and finding solutions to our requests.

Pluspunten: The software is user-friendly.
In a few clicks, you can find what you are looking for.
Good in extracting reports.
Hippo it is organized and store thing properly.

Minpunten: You can't close more than one work order per time.
Adding a piece of equipment, or adding a location should be more natural than add one by one.
We can't have a hierarchy relationship between work orders. Hippo should allow us to create predecessors and successors dependencies. So, you can have a main project closed when its small pieces of work orders were settled first.
Improve the way that hippo manages spare parts. Hippo should Create a separate space to register the spare parts instead of using per facility.

Antwoord van de leverancier

van Hippo CMMS op 20-8-2019

Hi Thiago,

As you know, we appreciate the feedback (both pros and cons) so that we can improve. We are constantly trying to make Hippo better, and adding new features. One thing I would suggest would be to customize a work category. For example, create a "Projects" category. This will allow you to keep associated tickets together. It also allows you to search for work orders and run reports in that category much easier and faster.

I know you are in touch with our support team often, and please continue to reach out to us.

Have a great day and enjoy the rest of our summer!

Mel Motoch

  • Bron van de reviewer 
  • Beoordeeld op 19-8-2019
John M.
Director of Maintenance
Levensmiddelen- en drankenindustrie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    4/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 31-7-2019

"HIPPO CMMS"

Opmerkingen: The company I joined had no CMMS program at all and it is a 3 plant multiple line bottling plant so I brought Hippo with me from my previous employer. So to be fair going from no CMMS to CMMS has made things a lot easier. Because of the regulatory requirement in this industry it makes providing documentation to auditor easier and reliable.

Pluspunten: On line makes it convenient and without worry of upgrades and software cost upfront. Its pretty easy to maneuver around and the training has gotten better over the past years.

Minpunten: For me I would like to be able to reopen old work orders to attach documents to. There is definitely a need for a 24 hour support team if you are working a plant that is 24/7 and even if they had an on-call person it would be nice.

Antwoord van de leverancier

van Hippo CMMS op 2-8-2019

Hi John,

Thank you for your great review! We are extremely happy that you recommended Hippo to your current company based on your previous experience with us and that it is making it easier for you to manage your maintenance program. Our development team is currently working on making it possible to reopen a work order. It has been a common request, so stay tuned for updates.
I will share your suggestion with my management. As you may have noticed, we have a new technical support system and it is giving us helpful data to help us evaluate extending our support hours. We are getting more and more customers from different time zones, so this is definitely something we are considering.
We appreciate your feedback, so please let us know if you have any other suggestions or questions.

Warm regards,

Fabio Carvalho
Customer Success Adviser
866.956.2859 x 223 | [email protected]

  • Bron van de reviewer 
  • Beoordeeld op 31-7-2019