AttendStar

Wie gebruikt AttendStar?

Iedereen die goede ticketing nodig heeft en persoonlijke service wil.

Wat is AttendStar?

Wanneer je AttendStar gebruikt, kun je meer tickets voor je evenementen verkopen omdat het je de marketingtools en realtime rapportages geeft die je nodig hebt om succesvol te zijn. Het biedt toonaangevende technologie zoals mobiele apps, razendsnelle ticketscanners en gebruiksvriendelijke software. Samenwerkend bij elke stap. Met meer dan vier decennia ervaring op het gebied van evenementenbeheer en promotie voor enkele van de grootste merken en acts ter wereld is het duidelijk wat er nodig is om succesvolle evenementen te ontwikkelen.

AttendStar - Details

AttendStar

http://www.attendstar.com/

Opgericht in 2009

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AttendStar - prijsoverzicht

AttendStar heeft geen gratis versie en biedt geen gratis proefperiode.


Gratis versie

Nee

Gratis proef

Nee

AttendStar - implementatie en ondersteuning

Ondersteuning

  • 24/7 (contact met medewerker)
  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web
  • Mobiel - iOS native
  • Mobiel - Android native

Training

  • Live online
  • Documentatie

Functies van AttendStar

  • Bemiddeling van kaartverkoop
  • Consessiebeheer
  • Kaartverkoop
  • Kaartverkoop ter plaatse
  • Kassasysteem
  • Klantgegevensbeheer
  • Mobiele kaartverkoop
  • Online kaartverkoop
  • Overzicht beschikbare plekken
  • Personeelsbeheer
  • Promotiebeheer
  • Seizoenskaarten
  • Streepjescodes en tickets scannen
  • Thuis afdrukken
  • Tickets reserveren
  • Websitebeheer

Bekijk de volledige lijst van Ticketing systemen

AttendStar alternatieven

Meer alternatieven voor AttendStar

Reviews van AttendStar

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,8
Klantenservice 4,7
Functies 4,5
Waar voor je geld 4,7

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Ben S.
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 25-1-2017

"Excellent tool for the busy promoter!"

Opmerkingen: We have used Attendstar for our VIP Experience Passws for 3 years now and they are great! We are a busy volunteer team who manage the festival so we need easy to use. We can embed a form on our website guests can easily purchase and order. Then we can login and get all the info and data we need fir the day of. We can either print off an attendee list or scan tickets with their app or scanner. Attendstar is the best!

  • Bron van de reviewer 
  • Beoordeeld op 25-1-2017
Kelley B.
Chief Financial Officer / Treasurer
Management non-profit organisaties, 201-500 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 13-12-2019

"A customer-focused mindset"

Opmerkingen: Better accountability of revenue and attendance.

Pluspunten: I have used three ticketing systems, and AttendStar is by far my favorite for our industry, primarily due to their support. [SENSITIVE CONTENT HIDDEN], in particular, has a passion for our industry (airshows) and he has been very supportive. Having worked with many airshow CFOs, he understands my position and my area of concerns and willingly shares with me the knowledge he has obtained from other customer on similar accounting issues (even issues outside of the scope of Attendstar). He sees both the big and little picture of our business and no detail is missed when it comes to resolving problems. Every time I talk to AttendStar, I always receive something of value; unlike other ticketing companies where I've spent hours of wasted time being transfer from one customer service representative to another, with still no resolution to the problem at hand. Also, there is flexibility with the system and the setup was easy.

Minpunten: Stripe, the merchant account they recommended was not up to par because of their lack of customer service and them trying to hold considerable amount of our money as hostage while they tried to force us to satisfy some unnecessary requirements that was neither documented in a contract nor discussed at inception. But, luckily the merchant can be changed to our preference.

  • Bron van de reviewer 
  • Beoordeeld op 13-12-2019
Krystal O.
President
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    3 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    3 /5
  • Klantenondersteuning
    3 /5
  • Waar voor je geld
    4 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 26-1-2017

"Worked well for our small scale nonprofit"

Opmerkingen: Attend star worked well for us, particularly on our end. However, we ended up using it in conjunction with the larger, nore well known RSVP/Ticketing service for our attendees sake, as they were unsure of the presence of AttendStar. As a matter of convenience for them we coupled our Attend Star campaign with the other to male our project a success.

Pluspunten: It was easy to use and provided many options for setting up and promoting an event.

Minpunten: It was a lesser known avenue and therefore left many customers asking questions and feeling sheepish about purchasing/obtaining tickets through them.

  • Bron van de reviewer 
  • Beoordeeld op 26-1-2017
Felicia B.
Owner
Restaurants, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4 /5
  • Gebruiksgemak
    3 /5
  • Functies en functionaliteit
    4 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 26-1-2017

"Great Customer Service"

Opmerkingen: We are a smaller venue and on-line ticket sales are primarily a convenience for customers within the local area. In my opinion, the overall function and ease of use, could be more streamlined to reduce some of the reduncancy when creating an event. I would consider myself above average on a technical level, but there seems to be tedious issues, requiring me to ask for assistance whenever I am creating an event. Having said that, the support we receive from Gary Bradshaw and his quick response at resolving any problems, is excellent. We have not tried other ticketing agencies because of the level of customer service we receive.
To be fair, I have never used another ticketing agent, so I have nothing to compare it to. The reason for 3 Star on Ease of Use is because, while not complicated, it can be tedious and more time consuming than I believe it should.
Having been in business for a long time, even if a particular product or service is slightly higher in cost or slightly lower in quality, it is well worth it when customer service is above reproach.

Pluspunten: With nothing to compare it to, not sure I can give a fair evaluation on software.

Minpunten: Redundancies. Too many steps. At this point, with the number of events I have created, it should take less than 5 minutes to set up.
Loading images and getting them to the right size, resolution and added steps to update everytime you make change.
Recommendation would be to allow companies to set up a template and only have to fill in changes to the actual event OR fix Cloning. Whenever I use the Cloning feature, there is always issues that don't make sense.

Antwoord van de leverancier

van AttendStar op 26-1-2017

Great comments!! We could make image sizes and cloning better :)

Gary

  • Bron van de reviewer 
  • Beoordeeld op 26-1-2017
Lisa S.
Event Coordinator
Religieuze instellingen, 11-50 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 12-12-2016

"Andrew Peterson presents Behold The Lamb Of God"

Opmerkingen: My overall experience with Attendstar was very positive! Customer service was outstanding! They're very helpful in answering questions, adding tickets, verifying ticket refunds, etc... They were awesome from start to finish!
The afternoon of the concert, I printed out our list of attendees to give to those checking in our guests at the front door. The only glitch we had, there were 8-10 ticket holders that when they presented their tickets, it only had their first name. So we asked for their last name, thinking it was probably just a printing area, but the last name was still not on the attendee list. What we soon figured out was with these 8-10 tickets, was their first name was on the attendee list as both their first and last names. For example, Ticket holder #125, order ID 1419943, was listed on the attendee list as Keri Keri. This was not a huge detriment of anything but I just wanted to let you know so you could look into it from your end. We would definitely use Attendstar again!!! Thanks, Attendstar!!!

Pluspunten: Very user-friendly - Very detailed - Lots of helpful reports including the profit and loss statement!

Minpunten: Just the one glitch we had with 8-10 tickets having only the first name on attendees ticket and 2 first names on our attendee list instead of first and last name. For example, instead of Keri Johnson, it had Keri Keri.

  • Bron van de reviewer 
  • Beoordeeld op 12-12-2016