--- description: Ontdek de plus- en minpunten van IFS Field Service Management en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: IFS Field Service Management - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Software voor buitendienstbeheer](/directory/30059/service-dispatch/software) > [IFS Field Service Management](/software/116489/ifs) # IFS Field Service Management Canonical: https://www.capterra.nl/software/116489/ifs Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/116489/ifs?page=2) > Cloud-native field service management software voor planning, dispatch, workforce management en de volledige servicelevenscyclus, aangedreven door Industrial AI. > > Oordeel: score van **4.5/5** door 23 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt IFS Field Service Management? Organisaties in de maakindustrie, energie en utilities, aerospace \& defense, bouw en engineering, telecom en transport, die technici inzetten om assets te installeren, onderhouden of repareren, waarbij first-time fix rates en SLA’s cruciaal zijn. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.5/5** | 23 Reviews | | Gebruiksgemak | 4.3/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.2/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.3/5 | Gebaseerd op alle reviews | | Functies | 4.7/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: IFS - **Locatie**: Edina, VS - **Opgericht**: 1983 ## Commerciële context - **Beginprijs**: US$ 65,00 - **Doelgroep**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Engels, Frans, Indonesisch, Koreaans, Thai - **Beschikbare landen**: Canada, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteiten volgen - Apparatuur bijhouden - Apparatuurbeheer - Beheer van onderdelen - Beheer van technici - Beheer van vaste activa - Beschikbaarheidsbeheer - Betalingen innen in de buitendienst - Contactendatabase - Contract- en licentiebeheer - Elektronische handtekening - Faciliteitsplanning - Factureren - GPS - Garanties bijhouden - Geautomatiseerde planning - Herinneringen - Inventarisatie - Kalenderbeheer - Klantendatabase - Klantgeschiedenis - Leveranciersbeheer - Mobiele app - Mobiele toegang - Multilocatie - Offertes - Onderhoudsbeheer - Onderhoudsplanning - Online reserveren - Online tijdklok - Plannen - Preventief onderhoud - Rapportage en analyse - Realtime planning - Routering - Servicegeschiedenis - Slepen en neerzetten - Taakbeheer - Taakplanning - Verzendbeheer - Voorraadbeheer - Waarschuwingen/Meldingen - Werkorderbeheer - Zelfserviceportal ## Integraties (2 in totaal) - Microsoft Azure - StreetSmart ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Software voor buitendienstbeheer](https://www.capterra.nl/directory/30059/service-dispatch/software) ## Gerelateerde categorieën - [Software voor buitendienstbeheer](https://www.capterra.nl/directory/30059/service-dispatch/software) - [Field service software](https://www.capterra.nl/directory/10009/field-service-management/software) - [Planning software](https://www.capterra.nl/directory/30087/scheduling/software) - [HVAC-software](https://www.capterra.nl/directory/30107/hvac/software) - [Onderhoudssoftware voor apparatuur](https://www.capterra.nl/directory/30103/equipment-maintenance/software) ## Alternatieven 1. [Synchroteam](https://www.capterra.nl/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [Solarvista](https://www.capterra.nl/software/26749/solarvista) — 4.6/5 (11 reviews) 3. [GSMtasks](https://www.capterra.nl/software/149699/gsmtasks) — 4.7/5 (35 reviews) 4. [ETAP](https://www.capterra.nl/software/87535/etap-software) — 4.5/5 (82 reviews) 5. [FieldBuddy](https://www.capterra.nl/software/214690/fieldbuddy) (0 reviews) ## Reviews ### "IFS is Perfect" — 5.0/5 > **Burak** | *14 oktober 2020* | Telecommunicatie | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: IFS is windows based and the only software (as far as I know) that contains finance and HR module inside. Very easy to check your data, easy to learn and easy to book items (invoices, statements) IFS has also lots of reports and also they can be modified easily. IFS has a live dashboard to see everything you need on one page and it is totally customizable. Has a live streams button which shows you the progress of a PO or an invoice in real time. > > **Minpunten**: Looking at the finance side, the auto-matching feature of IFS sometimes makes it complicated and this feature cannot be stopped by users. Also if an invoice has more than certain amount of POs, IFS cannot adopt them all at the same time. If a PO has more than certain units inside, IFS cannot sort them A to Z again because of limits. The checking of the status of a PO module should be improved. There is no IFS forums like other software to find a solution from web. > > I use IFS in finance (accounts payable) side, create lots of reports for users and generate them to test them and making them perfect as IFS helps a lot. ----- ### "Innovative ERP that is challenging the Norms of ERP industry" — 5.0/5 > **FRAZ** | *29 juli 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: It is for the challengers those are open to explore new possibilities in the era of innovation \& depicting result in the industries of most complex scenarios and business processes . > > **Minpunten**: It becomes very rigid in terms of customization and repetitive actions are required to keep the process in check. > > I am a business analyst and functional consultant associated with IFS ERP for more than 2 years. Involved in Implementation and surely can comment on the capabilities of the application in terms of business process handling and reporting needs, even in the most traditional and compounded scenarios it has answers to satisfy the customer needs and always on the edge to enhance application strength by developing more scenarios and options which help customers to achieve overall organization goals. ----- ### "IFS software covers all aspects of field service and it's highly configurable. Implementation and support services could be improved." — 3.0/5 > **Celso** | *5 september 2018* | Consumentendiensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Rich functionality - it covers all aspects of field service, including route optimization, dispatch, inventory, order management, pricing, etc. In addition, it's highly configurable (business rules/sync rules) and very flexible to integrate with other applications. > > **Minpunten**: We had many struggles adjusting it for performance, shortage of knowledgeable consultants, support can be improved, documentation is lacking. ----- ### "Has everything needed to manage field agents and to manage MTTR" — 5.0/5 > **Neshica** | *26 augustus 2022* | Telecommunicatie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: IFS Field Service Management has all the essential features that enable efficient dispatch and management of field agents. It has a robust reporting capability and dashboards. It assists in managing vendors as well as customer experience. The field agents app has everything a field agent needs to update a work order and provides management visibility. > > **Minpunten**: It is expensive. We use it at a large telecommunications provider and for the scale of the usage and the functionality required it makes sense. It is significantly more expensive than other SAAS products and one has to also budget for implementation costs > > We have just implemented the solution and thusfar it has met our expectations. When implementing ensure that you budget for training as you will only get the true value if people use the system correctly and to its full capability. ----- ### "Concise, supportive and efficient" — 5.0/5 > **Emilia** | *30 augustus 2017* | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Efficient use of data organisation and seeing the customer view all in one screen is so much easier. Also handy that we can choose what we need through their modular approach. > > **Minpunten**: A little long to implement but well worth it once all in place. Overall a good experience as we went with them after having issues with our original choice. Should have just bitten the bullet and spent that much ore for bespoke. > > It does everything that we have been trying to do over the past few years for the contact centre customer services team. Our customers are being looked after so much better than before as agents are able to have full visibility of their details, history, etc. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/116489/ifs?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/116489/ifs) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | sv | | | tr | | ----- ## Gestructureerde gegevens