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Rosemark
Wat is Rosemark?
Met meer dan 30 jaar ervaring in het bedienen van de thuiszorgsector biedt dit platform een van de meest effectieve en bewezen softwareplatforms voor thuiszorg die momenteel beschikbaar zijn. De mobiele gps-app biedt een directe link tussen zorgverleners en het thuiskantoor en de elektronische bezoekverificatie-opties zorgen voor naleving van de CURES Act. Het systeem is aan te passen aan de behoeften van thuiszorgbureaus en wordt aangeboden tegen een betaalbare prijs. Bovendien zeggen gebruikers dat het klantenservice- en ondersteuningsteam toonaangevend is in de sector.
Wie gebruikt Rosemark?
Niet door leverancier verstrekt.
Twijfels over Rosemark?
Vergelijk met een populair alternatief
Rosemark
Reviews over Rosemark
Eerder overwogen alternatieven:
10 Years and going
Pluspunten:
Rosemark is fully automated and makes payroll and invoicing a breeze when using QuickBooks. We have grown with Rosemark through the years and they have made many improvements with the changing of times. The introduction of the APP a few years back has been awesome and the caregivers have enjoyed having access at their fingertips.
Minpunten:
The cons are minimal and not worth mentioning.
Reactie Shoshana Technologies
4 jaar geleden
Hello George, Thank you for the great review. We really appreciate your partnership over the years. We'd love to hear about those minimal cons, we both might learn something. Let's talk if you can make time. Best, Linda Teaman, CEO, Shoshana Technologies
Can't beat the Support!
Opmerkingen: Rosemark has provided flexibility, ease of use and efficiency for scheduling and payroll processes. Overall our experience has been nothing but positive.
Pluspunten:
Working with the Support team we have been able to modify the system to fit some of our unique needs. Our staff and clients benefit from the real-time notifications. The ability to quickly communicate with staff and the flexibility of text messaging and email works very well with our team.
Minpunten:
As a Canadian, most US software has difficulty with Canadian tax codes and Rosemark is no different. Again, the support from the Rosemark Tech team has been great and they keep working on it! It would be nice if the Desk top features were also in the Web app but that is a minor quibble!
Reactie Shoshana Technologies
4 jaar geleden
Linda, Thank you for your thoughtful comments. Yes, our Quickbooks integration with their desktop version and their online version is pretty cool with the 2-way sync. We are so glad that you find it helpful. The kudos for the support team is much appreciated as well.
Honest Review
Opmerkingen: it's good when it works properly, Lately it has not been saving my work and I have to keep re adding it, sometimes multiple times.
Pluspunten:
Ease of adding Clients and Caregivers, and canceling shifts.
Minpunten:
needs more options instead of just Refused shift for the caregiver, need to add Request off, Vacation, working other job.
Reactie Shoshana Technologies
5 jaar geleden
Hi Penny, I'm sorry you've been experiencing frustration with the system. We'd like to investigate your issue further, someone from our support department will be reaching out to you shortly. If you have any questions please don't hesitate to give us a call. David
Eerder overwogen alternatieven:
Works well enough
Opmerkingen: Overall satisfactory.
Pluspunten:
Good customer support, works well enough and serves the basic purpose that we need.
Minpunten:
Not easily accessible on non MS Windows computers. Not having a good 'family room' for customers to access data for their family member. Can't track which user in our company made a change to our data in Rosemark. No audit trail of user actions is what I am referring to.
Reactie Shoshana Technologies
4 jaar geleden
Pramod thank you for the review. We appreciate your patience while we be a customer facing user trail. In the mean times our customer care is always available for those inquiries.Let us know how we can help.
Eerder overwogen alternatieven:
Satisfied customer
Opmerkingen: My overall experience has been great with the help of [SENSITIVE CONTENT HIDDEN]. [SENSITIVE CONTENT HIDDEN] is very helpful, knowledgeable and always makes his self available for the issues I run into. [SENSITIVE CONTENT HIDDEN] is the Best!
Pluspunten:
I like tat the software is user friendly
Minpunten:
I have no complaints with Rosemary. I am a very satisfied client and recommend others to give them a try
Reactie Shoshana Technologies
4 jaar geleden
Thank you Rosalind for your kind words. We appreciate the shout out that you have given to our customer care team. We are committed to help agency owners like yourself who are required to use EVV in Missouri. We are happy to do so. Thank you.