Wie gebruikt MyCase?

Kleine advocatenkantoren die op zoek zijn naar gebruiksvriendelijke software voor praktijkbeheer om casusgegevens, documenten, contacten, urenregistratie, boekhouding en facturering op één plek te beheren.

Wat is MyCase?

MyCase is een complete oplossing voor casusbeheer voor je advocatenkantoor dat de tools biedt die je nodig hebt om de organisatie te verbeteren, de efficiëntie te vergroten en je bedrijfsactiviteiten te schalen. Met MyCase zijn al je belangrijke casusdetails - documenten, contacten, agenda's, e-mails, taken, facturen - beschikbaar op één georganiseerde locatie. Probeer een gratis proefversie (geen creditcard vereist) op de website.

MyCase - Details

MyCase

http://www.mycase.com

Opgericht in 2010

MyCase - Prijsoverzicht

MyCase heeft geen gratis versie maar biedt wel een gratis proefperiode. MyCase betaalde versie vanaf US$ 49,00/maand.

Beginprijs

US$ 49,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van MyCase

Advocaten software
Beheer van juridische zaken
CRM
Conflictbeheer
Contractbeheer
Documentbeheer
E-mailbeheer
Factureren
Kalenderbeheer
Klantenportal
Taakbeheer
Tijd bijhouden
Vertrouwensadministratie
Casusbeheer
Documentbeheer
Factureren
Gerechtelijke dossiers zoeken
Kalender-/herinneringssysteem
Kalenderbeheer
Patent- en handelsmerkbeheer
Portefeuillebeheer
Taakbeheer
Tijd en onkosten bijhouden
Archiveren en retentie
Contractbeheer
Documenten indexeren
Documenten samenstellen
Samenwerkingstools
Toegangsopties/machtigingen
Versiebheer
Zoeken in gehele tekst
Conflictbeheer
Gevalsgedefinieerde tijdmeters
Herinneringen
Meerdere vestigingen
Op regels gebaseerde planning
Personeelskalender
Status bijhouden
Taakbeheer
Voltooiing bijhouden
Administratiebeheer
Automatische facturering
Casusbeheer
Documentbeheer
Kalenderbeheer
Klantenportal
Onkosten bijhouden
Tijd bijhouden
Casusnotities
Conflictbeheer
Contractbeheer
Documentbeheer
E-mailbeheer
Factureren
Kalenderbeheer
Klantenbeheer
Onkosten bijhouden
Registerbeheer
Taakbeheer
Tijd bijhouden
Vertrouwensadministratie
Activiteiten volgen
Beheer van ontvangstbewijzen
Belastingbeheer
Berekening en validatie van heffingen
Boeken in verschillende grootboeken
Boekhouding op transactiebasis
Compliancebeheer
Klantenverhalen
Uitschrijven van cheques
Winst- en verliesrapportage van assets
Automatische tijdregistratie
Factureerbare en niet-factureerbare uren
Factureren
Meerdere factureringstarieven
Mobiele tijd bijhouden
Offline time bijhouden
Overurenberekening
Roosterbeheer
Vakantie en verlof bijhouden
Werknemersdatabase
Activiteiten volgen
Factureren
Onkosten bijhouden
Projecten bijhouden
Tijd bijhouden
Tijd bijhouden per klant
Tijd bijhouden per project
Vergoedingenbeheer

Reviews van MyCase

5 van 324 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,7/5
Klantenservice
4,7/5
Functies
4,4/5
Waar voor je geld
4,7/5
M. wayne T.
Co-Owner, Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 6-11-2018

"Easy and Efficient Case Management"

Opmerkingen: I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Pluspunten: From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Minpunten: The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Antwoord van de leverancier

van MyCase op 5-12-2018

Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

  • Bron van de reviewer 
  • Beoordeeld op 6-11-2018
Alan D.
Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 19-11-2019

"MyCase Legal Case Management Review"

Opmerkingen: MyCase has allowed us to provide more detailed information internally for each case, given our clients more interaction with their case, and communication flows well using the messaging function, payment can be easier (we use the e-check function, which is currently free with the software), and having a central system for the office makes it easier for us to work from multiple locations. There are many features we use, including the MyCase app for our firm, tasks, calendar, notes and checklists for each case, and many others. Although there are some features that need work to be useful to our firm (reporting, intake forms, and tasks, and some integrations), MyCase overall is well worth it for our small firm. MyCase is very open and eager to receive feedback from users, and incorporates updates regularly, which improves the system, and have seen my feedback implemented into the system. Customer Service in my experience is excellent, and timely. I highly recommend MyCase.

Pluspunten: Bank grade encryption of data and documents. Ability to give clients access to their own portal, which is very easy to use, and allows them to upload documents directly to the system with drag and drop function. Clients can message securely, have their own calendar for case related events, our firm can task clients with a checklist, and they can pay online. The Client secure access was a major reason we switched to MyCase in 2012.

Minpunten: I prefer to have more robust reporting functionality as it relates to managing cases by dates, and other case data. The reporting function exists but is not developed enough to capture all the data I prefer in my case management reports. Email integration is not ideal, but I understand a major upgrade is coming soon.

  • Bron van de reviewer 
  • Beoordeeld op 19-11-2019
Richard H.
Proprietor
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-6-2020

"MyCase is Extraordinary "

Opmerkingen: I use the software everyday to manage my caseload and for firm management. It is easy to use and helps my efficiency and that of the firm. The most impressive aspect of MyCase are the members of its support team. They are always available and most helpful. They are also interested and focused on making your user experience better. For a number of years I used a competitor who was early in the field. There is simply no comparison. There is no better value on the market for improving your practice.

Pluspunten: 1. Ease of use
2. Breadth of Functions
3. Billing is a breeze
4. Customer support is superb
5. Always improving product

Minpunten: 1. Outlook email integration has improved. Still needs some work
2. Document assembly useful but needs to be improved and expanded

  • Bron van de reviewer 
  • Beoordeeld op 9-6-2020
Erin B.
Office Manager
Rechtspraktijk, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    1/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Beoordeeld op 18-6-2020

"Okay for a very small firm"

Pluspunten: The client portal feature of the software is great. (Although we got a lot of complaints about the app.)

Minpunten: The company rolls out updates CONSTANTLY and they don't seem to beta test any of them first! There are constantly issues. I can't even pull accurate reports, I informed the company of the issue over a year ago and they still haven't corrected it, so I can't pull accurate income or billable reports. They seem more interested in releasing "the next big thing" rather than focusing on basics and standard functionality, which is disappointing. Such as the calendar- it seems standard to be able to drag an event to a new time frame, have alerts, etc, but features on basics like that are missing. We tried to work with the developers and made the software work as long as possible, but in the end we made the decision to switch.

Antwoord van de leverancier

van MyCase op 29-6-2020

Hi Erin, thank you for your honest review. We are sorry to hear about your experience, it is one of our primary goals at MyCase to add high-value features based on feedback from customerrs like you. A member of our product team has reached out to hear more about your firm's needs so that we can better partner with you moving forward. We hope to continue our partnership and greatly appreciate your feedback.

  • Bron van de reviewer 
  • Beoordeeld op 18-6-2020
Brian R.
Attorney at Law
Rechtspraktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-6-2020

"Fantastic Product"

Opmerkingen: Excellent.

Pluspunten: MyCase greatly improves productivity, case management, document management, time tracking, document access and is easy to use. It was especially helpful during the pandemic in that I was able to send new clients contracts for their electronic signature, which is date and time stamped, and integrated into the file. This is a great product and I use it all day everyday. I wish I had started using it a long time ago.

Minpunten: There is nothing I do not like about the product as it is customizable to my needs.

  • Bron van de reviewer 
  • Beoordeeld op 9-6-2020