Wie gebruikt deze software?

Small law firms looking for an easy-to-use practice management software to manage case details, documents, contacts, time tracking, billing, and invoicing all in one place.

Gemiddelde scores

309 beoordelingen
  • In totaal 4.7/5
  • Gebruiksgemak 4.7/5
  • Klantenservice 4.7/5
  • Functies 4.4/5
  • Waar voor je geld 4.7/5

Productgegevens

  • Beginprijs US$ 39,00/maand
  • Prijsinformatie $39 per user/month (billed annually) or $49 per user/month (billed monthly)
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • MyCase
  • http://www.mycase.com
  • Opgericht in 2010

Over MyCase

MyCase is a complete case management solution for your law firm, providing the tools you need to improve organization, increase efficiency, and scale your firm operations. With MyCase, all of your important case details - documents, contacts, calendars, emails, tasks, invoices - are available in a single, organized location. Try a free trial (no credit card required) at mycase.com.

Functies van MyCase

  • Beheer van juridische zaken
  • CRM
  • Conflictbeheer
  • Contractbeheer
  • Documentbeheer
  • E-mailbeheer
  • Factureren
  • Kalenderbeheer
  • Klantenportal
  • Taakbeheer
  • Tijd bijhouden
  • Vertrouwensadministratie
  • Casusbeheer
  • Documentbeheer
  • Factureren
  • Gerechtelijke dossiers zoeken
  • Kalender-/herinneringssysteem
  • Kalenderbeheer
  • Patent- en handelsmerkbeheer
  • Portefeuillebeheer
  • Taakbeheer
  • Tijd en onkosten bijhouden
  • Archiveren en retentie
  • Contractbeheer
  • Documenten indexeren
  • Documenten samenstellen
  • Documenten taggen
  • Samenwerking
  • Toegangsopties
  • Versiebheer
  • Zoeken in gehele tekst
  • Conflictbeheer
  • Gevalsgedefinieerde tijdmeters
  • Herinneringen
  • Meerdere vestigingen
  • Op regels gebaseerde planning
  • Personeelskalender
  • Status bijhouden
  • Taakbeheer
  • Voltooiing bijhouden
  • Administratiebeheer
  • Automatische facturering
  • Casusbeheer
  • Documentbeheer
  • Kalenderbeheer
  • Klantenportal
  • Onkosten bijhouden
  • Tijd bijhouden
  • Casusnotities
  • Conflictbeheer
  • Contractbeheer
  • Documentbeheer
  • E-mailbeheer
  • Factureren
  • Kalenderbeheer
  • Klantenbeheer
  • Onkosten bijhouden
  • Registerbeheer
  • Taakbeheer
  • Tijd bijhouden
  • Vertrouwensadministratie
  • Activiteiten volgen
  • Beheer van ontvangstbewijzen
  • Belastingbeheer
  • Berekening en validatie van heffingen
  • Boeken in verschillende grootboeken
  • Boekhouding op transactiebasis
  • Compliancebeheer
  • Klantenverhalen
  • Uitschrijven van cheques
  • Winst- en verliesrapportage van assets
  • Automatische tijdregistratie
  • Factureerbare en niet-factureerbare uren
  • Factureren
  • Meerdere factureringstarieven
  • Mobiele tijd bijhouden
  • Offline time bijhouden
  • Overurenberekening
  • Roosterbeheer
  • Vakantie en verlof bijhouden
  • Werknemersdatabase
  • Activiteiten volgen
  • Factureren
  • Onkosten bijhouden
  • Projecten bijhouden
  • Tijd bijhouden
  • Tijd bijhouden per klant
  • Tijd bijhouden per project
  • Vergoedingenbeheer

De nuttigste reviews van MyCase

Easy and Efficient Case Management

Beoordeeld op 6-11-2018
M. wayne T.
Co-Owner, Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Pluspunten: From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Minpunten: The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Antwoord van de leverancier

van MyCase op 5-12-2018

Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

MyCase Legal Case Management Review

Beoordeeld op 19-11-2019
Alan D.
Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: MyCase has allowed us to provide more detailed information internally for each case, given our clients more interaction with their case, and communication flows well using the messaging function, payment can be easier (we use the e-check function, which is currently free with the software), and having a central system for the office makes it easier for us to work from multiple locations. There are many features we use, including the MyCase app for our firm, tasks, calendar, notes and checklists for each case, and many others. Although there are some features that need work to be useful to our firm (reporting, intake forms, and tasks, and some integrations), MyCase overall is well worth it for our small firm. MyCase is very open and eager to receive feedback from users, and incorporates updates regularly, which improves the system, and have seen my feedback implemented into the system. Customer Service in my experience is excellent, and timely. I highly recommend MyCase.

Pluspunten: Bank grade encryption of data and documents. Ability to give clients access to their own portal, which is very easy to use, and allows them to upload documents directly to the system with drag and drop function. Clients can message securely, have their own calendar for case related events, our firm can task clients with a checklist, and they can pay online. The Client secure access was a major reason we switched to MyCase in 2012.

Minpunten: I prefer to have more robust reporting functionality as it relates to managing cases by dates, and other case data. The reporting function exists but is not developed enough to capture all the data I prefer in my case management reports. Email integration is not ideal, but I understand a major upgrade is coming soon.

This software is AMAZING. Yes, AMAZING.

Beoordeeld op 15-11-2019
Margy W.
Legal Assistant/Executive Assisgtant
Juridische dienstverlening, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: MyCase has helped streamline the law practice that I help to manage. It's usability and features have made my life easier, and have made my management of case and client files more consistent, both front and back. Clients all receive the same level of excellent care, and I feel good knowing that by applying my workflows, I'm not missing anything. MyCase task management features are completely worth the cost of the software, even if that was all I was going to use it for. I cannot stress enough how awesome the task management is. I'm so obsessed that I literally ran out of characters above. I also want to give a HUGE SHOUTOUT to MyCase's support team. I have had lengthy conversations with them about various issues that have come up on my end (generally not glitches, but requests I have for making MyCase more disability-accessible, etc.) and the team has never let me down. Everyone I have had the pleasure of working with has been friendly, professional, funny, kind, and knowledgeable. They take good care of me and I can see from updates that they are always working to improve the user experience. I am just SO PLEASED with MyCase. I am a convert and sing its praises to anyone who will listen (and often to those who won't!).

Pluspunten: I am a huge fan of MyCase. Let me tell you why:
1. MyCase is extremely navigable. It is easy to understand and use. In a world where many attorneys are afraid of technology and change, that is really useful.
2. MyCase has a feature on every page view called "add an item." Unlike competitors, it ACTUALLY allows you to add any item whatsoever (notes, calendar entries, new files, contacts - you name it, it can be done), link it to people or cases, and perform ALL NECESSARY TASKS/FUNCTIONS from basically one screen view. That means, for instance, I can manage most case files without having to actually toggle through each file, saving me loads of time and energy.
3. MyCase has the best workflow management feature I have found to date. First and foremost, MyCase allows for the SIMPLE, INTUITIVE, QUICK creation of a workflow. Within that workflow, it allows you to edit tasks and add subtasks within tasks (BRILLIANT, WHY DOESN'T EVERYONE DO THAT???). I cannot stress this enough - subtasks are necessary, they are useful, and I would die without them. Or at least my pristine file management would.
4. MyCase saves mouseclicks. I cannot express to you, the reader, how important this is over time. I don't want to have to click on a search bar, then click on a case, then wait for the case to load, then click notes, then click add a note, then add my note and click done, and then click something else and something else and something else. SOLID APP. I have run out of characters!

Minpunten: There isn't much that I hate about MyCase, if anything.
1. My MOST IMPORTANT request has always been that, once a workflow is created, we are given the opportunity to REORDER tasks within the workflow (not just subtasks). If this were provided to me, I'm pretty sure every single request I have ever made (and there are a LOT of them) would have been addressed.
2. My second request would be for the phone app (at least on iOS) to be a little more robust and similar to the web-based version. My current workaround is just logging in on my mobile browser, but it's a little cumbersome. It saves me in a pinch when I need it, but otherwise I tend to avoid using MyCase on the go.
3. Oh, one final thing - MyCase performs maintenance on Tuesdays at 10PM (Pacific), which is a prime time for me to be working, so that sometimes cuts into my productivity. However, I totally get why they have to - that's 1AM on the east coast and they need to be done by the time the east is waking up and working. So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.

A Great Product for the Price (Without Bells and Whistles)

Beoordeeld op 17-8-2018
Meredith P.
Attorney
Rechtspraktijk, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
Bron: SoftwareAdvice
3/5
In totaal
3/5
Gebruiksgemak
2/5
Functies en functionaliteit
4/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Great product which covers all the basic requirements of case management software and a price that can't be beat. I'm still using it, but looking at other options as I grow to avoid some of the more time-consuming aspects/cumbersome aspects of the software.

Pluspunten: Cost is minimal and allowed me to get up and running with case management software immediately upon starting my law firm. It covers the basics - central place for case details, contacts, and documents; repeating task lists and deadlines; calendaring; and integration with quickbooks and email (to an extent). There is an obvious need for this type of product and I'm glad it is/was available.

Minpunten: The email integration is cumbersome and essentially requires you to forward messages to MyCase and then sort them individually into the correct cases. It does recognize emails/contacts frequently used and suggests a case assignment, but you still have to go through each email one by one and affirm that suggestion to get it to import into the case. With just a small caseload, this is time-consuming and would not be manageable for large volumes of emails. The documents are stored in MyCase and accessible from wherever you are. That's nice, but not as helpful for me since it requires you to download the document onto your computer from MyCase, read it or make changes, and then re-save in MyCase if changes are made. Since I am mostly using the same computer each time, I don't want/need to re-download documents every time. To avoid, I just go to where the document is saved on my computer, but then I'm toggling between MyCase and my desktop. There is no way to work on/view documents WITHIN MyCase, which would make a huge difference. It is nice to know that documents are available just by logging in on any device, but it's not as useful for a solo with one main work computer without the ability to open the document without downloading it.

Antwoord van de leverancier

van Emma op 31-8-2018

Hi Meredith, thank you for the honest feedback. With regards to document storage, we now offer an integration with Dropbox, which will allow you to easily view and edit documents stored in Dropbox through MyCase, without the need to download and re-save - any updates will be immediately reflected in MyCase. Also, we're actively exploring ways to improve our email integration with the goal of making it less time-consuming to save a large volume of emails to your cases. We take customer feedback very seriously and can assure you that your review is taken into consideration moving forward. If you have any questions or further feedback, please do not hesitate to reach out to our Customer Success team! Thank you again for your review.

Robust program that keeps improving

Beoordeeld op 19-11-2019
Michelle D.
Attorney
Rechtspraktijk, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: I've used MyCase since mid-2012 and it keeps getting better. It has helped me be able to grow from a solo practice into a multi-attorney boutique firm. They are constantly adding and improving features, and actively seek customer feedback to provide features that users want. As a business owner, the impact it has had on clients paying on time is tremendous. Clients have a very positive view as well - they love being able to log in at any time of day to get updates, post documents or leave notes for us. Cannot say enough good things about MyCase.

Minpunten: Nothing comes to mind at the moment......

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