Dayforce HCM

Best HRIS System Available l!

Opmerkingen: Wonderful total system!!

Pluspunten:

All in one platform, compliance is at the forefront. Helps with audits and being able to find and track employees from start to finish.

Minpunten:

Some features like HR Import having mandatory fields, some features like remote workers and their tax state are hard to control

Dayforce HCM Review

Opmerkingen: Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

Pluspunten:

The implementation team was very knowledgeable and they listened to what we had and how we wanted to improve the new system. They were so easy to work with.

Minpunten:

Wishing that some of the fixed reports would be flexible and could add information that would save us time from having to vlookup different reports together.

Frustration & Disappointment

Pluspunten:

I cannot think of a single thing that I like about Dayforce.

Minpunten:

Throughout our implementation process, persistent issues plagued our experience with Dayforce. Right from the start, we faced issues with faulty system configuration, including confidential data being accessible to lower level employees. We have been told by support personnel at Dayforce that our system is improperly configured. Our implementation manager failed to address concerns adequately and failed to conclude the professional relationship officially. Instead, we were left with a slew of unresolved issues and unanswered inquiries. Despite scheduled follow-up meetings, these sessions were repeatedly abandoned by the manager. Frustratingly, after weeks of unanswered emails and our futile attempts at problem-solving, we were told from our implementation manager that she had to get permission to charge more billable hours to us, and that was why she hadn't communicated with us in several weeks. Seven months post-implementation, our file feeds for benefits remain incomplete. Despite our immediate request following implementation, this crucial aspect of our system has yet to be fully operational. The persistent issues we face significantly hamper our productivity, particularly concerning our convoluted payroll setup. The payroll segment of Dayforce has demonstrated a lack of accountability, particularly evident in their response to our 401(k) compliance challenges, where they offered no satisfactory solutions and essentially shrugged off their responsibilities. We have given Dayforce several opportunities to rectify their errors, despite our profoundly disappointing experience. Even external stakeholders collaborating with us have expressed sheer astonishment at the abysmal quality of the system, citing unprecedented dissatisfaction in their professional interactions with other clients. Dayforce's performance has been deeply unsatisfactory, characterized by consistent lapses in competence and professionalism, leaving our organization in a state of perpetual frustration and disappointment as we face unresolved issues that directly impact our functionality and productivity.

Easy-to-use HR software with top-notch customer service

Opmerkingen: Any issues that we find to be problematic are dealt with by Dayforce. There are no outstanding problems at the moment. Now that Hub is available, we're excited to find out how our business can make the most of it. Ceridian is developing exciting new offerings, such as survey tools that gauge employee engagement automatically.

Pluspunten:

Dayforce is simple to use and provides instant access to the data I need every day. WFM makes it easy to keep tabs on worker hours, handle payroll, and enter new employees or rehires.

Minpunten:

When dealing with a problem, it helps to have the ability to quickly process tickets. Users' participation in the setup and the interest of individuals who will be using the modules are crucial.

Complete and comprehensive HRIS

Opmerkingen: It is overall very user friendly. I think Ceridian listens to their customers and is heading in the right direction.

Pluspunten:

The integration with Microsoft O365 makes IT happy, while the thoughtfulness pleases HR and Finance staff.

Minpunten:

It should s starting to get pricey because of all the modules.