--- description: Ontdek de plus- en minpunten van Qualaroo en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Qualaroo - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Enquête software](/directory/30092/survey/software) > [Qualaroo](/software/114046/qualaroo) # Qualaroo Canonical: https://www.capterra.nl/software/114046/qualaroo Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/114046/qualaroo?page=2) > Tool voor klantfeedback voor bedrijven die bruikbare feedback van klanten nodig hebben om lacunes in de tevredenheid op te sporen en problemen op te lossen. > > Oordeel: score van **4.7/5** door 20 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Qualaroo? Qualaroo is een tool voor UX-ontwerpers en gebruikersonderzoekers die snel en op grote schaal gebruikersonderzoek moeten uitvoeren. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 20 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.5/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ProProfs - **Opgericht**: 2008 ## Commerciële context - **Beginprijs**: US$ 80,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, Canada, Duitsland, Filipijnen, Frankrijk, Ierland, India, Italië, Kleine afgelegen eilanden van de Verenigde Staten, Mexico, Nederland, Nieuw-Zeeland, Oostenrijk, Singapore, Verenigd Koninkrijk, Verenigde Arabische Emiraten, Verenigde Staten, Zuid-Afrika, Zweden, Zwitserland ## Functies - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare sjablonen - Aanpasbare vragen - Activiteitendashboard - Anonieme feedback - Beheer van enquêtes/peilingen - Beheer van klantervaringen - Communicatiebeheer - Dashboard - Distributie via meerdere kanalen - E-mailmarketing - Engagement tracking - Enquêtes en feedback - Enquêtes opstellen - Feedbackbeheer - Gegevens importeren en exporteren - Gegevensvisualisatie - Logica voor overslaan - Mobiele enquête - NPS-enquêtestructuur - Pulse surveys - Rapportage en analyse - Rapportage en statistieken - Samenwerkingstools - Sentimentanalyse - Tekstanalyse - Third-Party Integrations - Trendanalyse - URL's aanpassen - Visuele analyse - Voor meerdere talen - Vraagstructuren - Vragenbibliotheek - Waarschuwingen/Meldingen ## Integraties (17 in totaal) - Adobe Analytics - Fullstory - Google Analytics 360 - HubSpot CRM - Intercom - Kissmetrics - Mailchimp - Marketo Engage - Microsoft Power BI - Oracle Eloqua Marketing Automation - Salesforce Sales Cloud - Segment - SessionCam - Slack - Tableau ... en 2 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) ## Gerelateerde categorieën - [Enquête software](https://www.capterra.nl/directory/30092/survey/software) - [Marktonderzoek software](https://www.capterra.nl/directory/10041/market-research/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [360 graden feedback tools](https://www.capterra.nl/directory/30666/360-degree-feedback/software) - [Customer experience software](https://www.capterra.nl/directory/30671/customer-experience/software) ## Alternatieven 1. [SurveySparrow](https://www.capterra.nl/software/168823/surveysparrow) — 4.4/5 (121 reviews) 2. [CustomerHero](https://www.capterra.nl/software/153472/startquestion) — 4.9/5 (175 reviews) 3. [Hotjar](https://www.capterra.nl/software/163516/hotjar) — 4.6/5 (539 reviews) 4. [Survicate](https://www.capterra.nl/software/132914/survicate) — 4.6/5 (99 reviews) 5. [Alchemer](https://www.capterra.nl/software/72549/alchemer) — 4.5/5 (319 reviews) ## Reviews ### "Honest Qualaroo Review" — 5.0/5 > **foster** | *11 september 2021* | Marketing en reclame | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction. > > **Minpunten**: The visuals on the dashboard should be worked on. > > I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast. ----- ### "Great product for multi-channel surveys" — 5.0/5 > **Shashank** | *17 december 2021* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools. Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes. Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work. > > **Minpunten**: We cannot create in-depth custom dashboards and charts. > > The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly. ----- ### "Decent user and customer feedback tool" — 4.0/5 > **Geverifieerde reviewer** | *7 november 2018* | Marketing en reclame | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration. > > **Minpunten**: 1. It is expensive. Definitely not for small businesses. 2. It isn't easy to use, as such. You'd need to learn how to use it. 3. The design and features need update especially reporting section. > > Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet. ----- ### "Advanced targeting is a hit\!" — 4.0/5 > **Dhritraj** | *8 augustus 2022* | Schoolleiding | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Setting triggers, templates, multiple-language support, and more. > > **Minpunten**: The pricing could be more diverse. Overall is good > > The fact that my team can apply branching and skip logic to make surveys more relevant and contextual is remarkable. We can now set different triggers for our surveys and target specific website visitors. ----- ### "Great templates to survey customers from the get-go." — 5.0/5 > **Sagar** | *23 juni 2021* | Ziekenhuis- en gezondheidszorgbranche | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: With the Nudge feature, it was easy to survey customers while they are performing an action to get precise feedback. Since customers do not have to perform extra steps to fill out a survey, the response rate was positively unexpected. We also avidly used advanced targeting to get as much relevant information from customers as possible. > > **Minpunten**: I tried the trial version before but it only offered the most-basic functionalities. I wish they will add more features to the trial version > > My overall experience was very positive since the tool performed exceptionally and fetched better results than expected. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/114046/qualaroo?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/114046/qualaroo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Gestructureerde gegevens