WebRezPro

WebRezPro

door WebRezPro Property Management System

Wie gebruikt deze software?

Hotels, motels, resorts, pensions, bed & breakfasts, kampeerterreinen, vakantiewoningen, hostels, verhuur van meerdere panden met maximaal 100 kamers. Prijzen zijn $ 5 per maand per kamer, met een minimum van $ 60 per maand.

Gemiddelde scores

114 beoordelingen
  • In totaal 4.7/5
  • Gebruiksgemak 4.5/5
  • Klantenservice 4.8/5
  • Functies 4.5/5
  • Waar voor je geld 4.6/5

Productgegevens

  • Beginprijs US$ 60,00/maand
    Zie de prijsinformatie
  • Gratis versie Nee
  • Gratis proef Ja
  • Implementatie Cloud, SaaS, Web
    Mobiel - iOS native
    Mobiel - Android native
  • Training Live online
    Webinars
    Documentatie
  • Ondersteuning Kantooruren
    Online

Leveranciergegevens

  • WebRezPro Property Management System
  • http://www.webrezpro.com/
  • Opgericht in 1994

Over WebRezPro

Of je nu een groep hotels beheert, een B&B, vakantiewoningen of een hostel, het cloudsysteem voor vastgoedbeheer van WebRezPro automatiseert alle front- en backoffice-activiteiten om je bedrijfsresultaten te verbeteren en je meer tijd te geven om je op je gasten te concentreren. WebRezPro wordt sinds 2003 vertrouwd door vastgoedbeheerders en wordt consistent gekozen vanwege zijn uitgebreide functies, betrouwbaarheid en betaalbaarheid. Het wordt nu gebruikt door meer dan 1200 panden in 40 landen over de hele wereld.

Functies van WebRezPro

  • GDS/OTA-integratie
  • Huishoudbeheer
  • Kassabeheer
  • Meerdere panden
  • Online reserveren
  • Personeelsbeheer
  • Prijsoptimalisatie
  • Privéruimten
  • Reputatiebeheer
  • Reserveringenbeheer
  • Slaapzalen
  • Verkooppunt
  • CRM
  • Catering
  • Enkelvoudig vastgoed
  • GDS/OTA-integratie
  • Geïntegreerde boekhouding
  • Loyaliteitsprogramma
  • Marketingautomatisering
  • Meerdere panden
  • Onderhoudsbeheer
  • Online reserveren
  • Personeelsbeheer
  • Verkooppunt
  • Verlengd verblijf
  • Voor vakantieverhuur

De nuttigste reviews van WebRezPro

Could not live without WebRezPro

Beoordeeld op 9-5-2019
France T.
Owner / Operator
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I could not imaging doing our business without WebRezPro. Discovering them was the best gift I could offer myself. Of course there is the pain of setting everything up and learning how it works, but man o man, what a difference it made in my life. It keeps much more order in my daily routine, eliminated the double bookings, creates email templates sent it automatic to guest without having to remember to send them manually, processing credit cards and so much more. It allowed me to grow to a point that 5 yrs ago I could not even dream of. I can never say enough about the support team, they are exceptional. At a few occasions, I brought up a few ideas of functions that were not available, but could benefits of it, if it was something they could do. The team gladly looked it over and saw the potential of how this could also benefits other customer, and made these options available. There is no double, that they are there for their customer and they are always looking at ways to improve. I have now worked with WRP for 6 yrs going in to my 7th, and I can never say enough of how much I love this software, but most importantly the support team that stand behind it. It would not be the same without you. Thank you WRP.

Pluspunten: Everything from it's functionality, to the endless resources that is offered to us. It makes our job much easier, but most of all the team and support. That is by far what makes this software so valuable, is real people giving support that care about their customers. And it is a Canadian base company :)

Minpunten: Calendar upload time: My calendar is very slow to download, it may have something to do with the number of properties we have. But I am sure this can be fix when I take the time to bring it up to the team. Phone support: Is on week days only, and on (Central Standard Time) which is a bit early for us on the west coast (Pacific Standard Time) . It would be nice to have the hours extended and adding weekends too. But on the other hand, we are not left empty handed, as they do offer email support on weekends and after hours, that is monitored very closely.

Rushmore Express Loves WebRezPro

Beoordeeld op 12-6-2019
Rick G.
General Manager
Horeca, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We really do love WebRezPro and would highly recommend them. they have worked with us on the problems we've had. WebRezPro really works for us.

Pluspunten: e looked at a few different options before selecting WebRezPro. WebRezPro does a great job at building a PMS that combines functionality with a user friendly UI. The web based system is genius in that it gives us the ability to stay up to date and manage our property on the go. This has saved us numerous times.
But WebRezPro also has a number of great features it includes. it comes with a customizable booking engine which is huge for smaller properties like ourself. It comes with a POS built in. There are so many features it really is a great program. There are some cons but there minor to the pros.

Minpunten: Housekeeping app and maintenance app are a bit difficult to use. The housekeeping app we struggle with multiple users updating the system and overriding each others updates. great idea love the feature but still haven't been able to get it to work properly.
Maintenance app is good but if it was a separate app like the housekeeping app it would work better and be more functional. currently we are using the maintenance feature to block rooms and Wunderlist as our maintenance management app.
loading payments from a OTA is particularly difficult. We receive large checks tied to reservations but it takes forever to input because of how the payment system is implemented.
Same with changing a room. in order to check someone out early I have to first change the dates of their stay then I can check them out.
adding a space to move reservations around would be helpful. We have to have a room type in our system just for moving reservations around.
I do have suggestions from my staff on how to make these features work better. They would love to use them more. and despite these things we love the program.

Great support team

Beoordeeld op 8-1-2020
Elizabeth C.
Owner
Horeca, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We needed a more sophisticated system with accounting integration as we grew. This program handles it very well and things run smoothly.

Pluspunten: The support team is always friendly and patient when we call in. The program, once you understand how its laid out, is easy to maintain and update. i.love the accounting integration as well.

Minpunten: Would love it if there was better integration with VRBO like there is with AirBnB. But I understand the hang up is not with WebRezPro so much as it's with the VRBO platform. Hopefully that will be worked out eventually. In the meant there is an easy work around.

Easy, reliable and powerful tool. Simply the best.

Beoordeeld op 16-12-2019
Yvette N.
General Manager
Horeca, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
5/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Pluspunten: What I love about WebRezPro is the fact that it integrates so well with other tools, like our channel manager and CRM. The transition process from the previous PMS was smooth, I received top notch support from sales and tech staff. It's a solid, reliable tool that has never failed us.

Minpunten: It can be tricky to navigate and it certainly could be easier on the eye.

Good product for price point

Beoordeeld op 12-1-2018
Duncan K.
Owner
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
3/5
In totaal
3/5
Gebruiksgemak
3/5
Functies en functionaliteit
3/5
Klantenondersteuning
3/5
Waar voor je geld

Pluspunten: its stable, almost bug free. The functionality it does have, works well.

Minpunten: experienced support desk .
two availability calendars
some complex functionality needed - including multi room res
group block functionality cumbersome
lack of interface /ability to view transitions to/from direct connects. Items fail - and its impossible to know what transaction failed.
better reporting

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