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Wat is ClickTale?

Platform voor de analyse van klantervaringen dat bedrijven van elke omvang helpt het surfgedrag, de kenmerken en meer van bezoekers bij te houden met behulp van geavanceerde filtering, segmentatie, heatmaps en andere tools.

Wie gebruikt ClickTale?

Cloudgebaseerd platform voor de analyse van klantervaringen dat bedrijven van elke omvang helpt surfgedrag, interacties, kenmerken, verkeersbronnen, doelsegmenten en meer van bezoekers bij te houden.

Twijfels over ClickTale? Vergelijk met een populair alternatief

ClickTale

ClickTale

4,1 (9)
Geen prijsinformatie gevonden
Gratis versie
Gratis proefversie
16
2
3,8 (9)
3,6 (9)
4,0 (9)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
US$ 599,00
maand
Gratis versie
Gratis proefversie
111
33
4,7 (49)
4,9 (49)
4,9 (49)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over ClickTale

Gemiddelde score

In totaal
4,1
Gebruiksgemak
3,8
Klantenservice
4,0
Functies
4,3
Prijs-kwaliteitverhouding
3,6

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
44%
4
33%
3
11%
2
11%
foster
foster
Marketing manager in Ghana
Geverifieerde LinkedIn-gebruiker
Administratie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Clicktale Review

5,0 2 jaar geleden

Opmerkingen: Clicktale has comprehensive page reports and very easy to implement. It pinpoints conversion leakages on my landing pages

Pluspunten:

Clicktale records and analyze my prospects in real time and gives me feedback on how they are interacting with my marketing sales funnel. It's easy to install with a unique value proposition with an insane granular data analysis. Clicktale has video recording of my clients entire session on my website

Minpunten:

Tracking tags slows down my entire website. Watching one recording after the other is time consuming.

Joel
Joel
CEO/Founder in VS
Managementconsulting, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Expensive, but worth it!

5,0 5 jaar geleden

Opmerkingen: We used ClickTale to see how our web site users were interacting with our content and all I can say is wow! Seeing how they were moving around the site, what they were clicking on was so valuable to us. We were able to make a few small tweaks and see big results in our revenue. They are a bit expensive compared to other solutions, but they are worth every penny if you are serious about getting the most out of your web site visitors.

Pluspunten:

- Outstanding information for your web site analytics - Session replays and seeing what users do/click on is invaluable information - Tons of reports and data that you can filter through to get a great understanding of your customers

Minpunten:

- Can be cost prohibitive for most small businesses

Erin
Principal Designer in VS
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Not the greatest

3,0 6 jaar geleden

Pluspunten:

The concept behind the software sounds great! Being able to see all how people interact with your website from screen recordings, heat maps, etc... but in reality it never really worked that well for my company. The one good thing the company did was provide on-site training for the product. However, even after the training it felt it was super hard to use.

Minpunten:

We have a large, multinational corporation with users from around the globe in multiple languages and currencies. Our codebase is more than 20 years old and our product is very complex. Because of this, our subscription never really got set up so well that I found any use for the software. It seemed like something was always going wrong, no screen recordings were available, etc... every time I sat down to try to find something it was hard to figure out where to go and what to click on. The usability really needed a serious improvement. In the end, we cancelled our subscription as the money we were paying and the use we got out of it didn't make sense. I would not recommend it unless you have a very simple product with a new codebase.

Olga
Marketing Manager in Oekraïne
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great user attention tool

5,0 6 jaar geleden

Pluspunten:

Easy to implement - only with a script to the site - this software allows to see the Attention, Scroll reach, mouse movements, and even allows you to record a video of customers behaviour on your webpage. Great for enterprise use as they tailler the package and pricing to your needs

Minpunten:

Sometimes can be slow or buggy in loading - user must be web savvy to be able to navigate and understand it.

Andrew
SEO Manager in VS
Computerhardware, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Great Insights on Visitor Behavior and Use on Your Website

4,0 4 jaar geleden

Opmerkingen: My organization was able to gain invaluable visitor insight from ClickTale. We saw the ROI very quickly. However, every organization's situation is different, so the cost-benefit analysis needs to be done on a case-by-case basis.

Pluspunten:

Clicktale offers a peek into how visitors consume and navigate your site. Metrics like scroll reach, mouse movements, etc. allow you to actually see first-hand what the visitor journey looks like; this type of information can be invaluable and we never experienced this level of granularity prior to ClickTale.

Minpunten:

Though it is feature-packed, ClickTale is quite costly. For the right organizations, it is invaluable, but for some companies, the ROI is not there.