Auctria

Wie gebruikt Auctria?

AUCTRIA is ontworpen voor elke groep om inzamelingsacties te veilen met online, stille en live veilingen. Gebruiksvriendelijke maar krachtige webtoepassing gewijd aan een betaalbaar en toch functierijk veilingprogramma.

Wat is Auctria?

Auctria maakt live, stille of online veilingfondsenwerving gemakkelijk en betaalbaar voor grote en kleine groepen. Handel ticketverkoop, biedingen, aankopen en donaties af. Volg donateurs en items. Produceer indien nodig gedrukte formulieren of zet je catalogus online en deel hem op sociale media. Optionele geïntegreerde creditcardverwerking en accepteer online donaties. Bieden via mobiel en sms beschikbaar. Volledig transparante prijzen zonder prestatiekosten. Bekijk de demo of ga aan de slag met een gratis account om het uit te proberen.

Auctria - Details

Auctria

https://www.auctria.com/CAO

Opgericht in 2000

Auctria - Prijsoverzicht

Auctria heeft een gratis versie en biedt een gratis proefperiode. Auctria betaalde versie vanaf US$ 300,00.

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Beginprijs

US$ 300,00

Gratis versie

Ja

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Auctria

  • Alumnibeheer
  • Betalingen verwerken
  • Bijdragen bijhouden
  • CRM
  • Campagnebehee
  • Donateurswerving bij derden
  • Donorenbeheer
  • Evenementenbeheer
  • Gift matching beheer
  • Lidmaatschapsbeheer
  • Mobiel doneren
  • Pandbeheer
  • Subsidiebeheer
  • Terugkerende giften
  • Veilingbeheer
  • Vrijwilligersbeheer

Bekijk de volledige lijst van Fondsenwerving software

  • Biedingsbeheer
  • Factureren
  • Lidmaatschapsbeheer
  • Live veiling
  • Omgekeerde bidding
  • Online bieden
  • Online veiling
  • Optie voor nu kopen
  • Proxy bieden
  • Schriftelijk bieden
  • Stille veiling
  • Volglijst
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Websitebeheer

Bekijk de volledige lijst van Veilingsoftware

Auctria alternatieven

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Reviews van Auctria

5 van 294 reviews worden weergegeven

In totaal
4,7/5
Gebruiksgemak
4,5/5
Klantenservice
4,7/5
Functies
4,5/5
Waar voor je geld
4,9/5
Cäcille E.
Individual Gifts Officer
Management non-profit organisaties, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 28-5-2019

"The BEST bang for your buck and more"

Opmerkingen: Overall, for having this be the first and only auction software I've ever used, this has been an amazing experience. I loved learning the ins and outs of Auctria, and strongly recommend it for smaller auctions, and if the slight kinks are worked out, strongly recommend it for big auctions. There's a lot of potential with Auctria, and I'm hoping they succeed. I think they will

Pluspunten: I loved most everything Auctria has to offer. 1.) The team there is phenomenal. I don't think I've ever gotten such instant quality support on anything so consistently in my ENTIRE life. Literally, when I send a support email, I expect a reply back in maybe a day or two. Auctria responds in less than 3 hours, sometimes in literally HALF an hour. amazing. 2.) Even without all my nonsense questions, the guides that Auctria has are very detailed and I could relatively easily figure everything out myself – which I mostly did, but it's nice having the Auctria team to ask questions to. Especially since they're so accessible! 3.) Their features to capture donor information is second to none. My favorite thing about Auctria is how they made the capture of information BEFORE the event so simple and easy. The only thing that sucks was having to input "guest" information at the event, but Auctria tied every guest to the purchaser, so even then, they covered bases by allowing us to know who to contact if we needed something from someone. 4.) From silent auctions, to online, to even live, Auctria literally covers everything so well and seamlessly. 5.) Checking out final bids is so easy. no chasing down people for cc information – with maybe one or two who for some reason chose not to register their card.

Minpunten: 1.) Auctria's only con that I found so far was with it's app and online bidding. I didn't find online bidding so seamless, when someone needs either an email address/bidding number and a password in order to log in. As I was testing the app, I found befuddled on why someone needed a password, and found that some people weren't able to make a password, effectively not allowing them to bid online. I rectified this with having online kiosks, but we definitely lost some money because of this. We might not use Auctria next year because of this which saddens me. Making the online bidding process simpler though would make my team change their minds I'm sure.

Antwoord van de leverancier

van Auctria op 29-5-2019

Thanks for sharing your auction story. Happy to read Auctria surpassed your expectation for support help. Thanks for sharing the simplicity you found with the program.

Regarding the mobile app and access- bidders can be sent or given an access code to sign into the app or website without needing to set up a password. Please reach out to [email protected] so we can share more information and more details.

Thanks for being our cheerleader and hope all your fundraising goals are surpassed.

  • Bron van de reviewer 
  • Beoordeeld op 28-5-2019
Quinn W.
Development Director
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 8-9-2020

"Fantastic service"

Opmerkingen: We were able to put our whole event website and catalog together in less than a week, and when we ran into any issues, the incredible help team went above and beyond, at one point working late into the night with us to get everything ready in time. Once we saw how good our auction looked, we upped our goal by $5K, and then went live. Auctria is more than a great value, it's a fantastic tool for any virtual fundraiser!!

Pluspunten: The most fun feature was that everyone could see bids happen in real time! We hit our goal, and many of our supporters let us know that they had tons of fun seeing bids roll in, so I consider seeing the bids in real time to be an important motivator for hitting our goal. The most useful feature was the mass upload function for photos and descriptions. We had 500 items, and could never have launched on time without this feature!

Minpunten: The backend portal to build the website was a bit limited — for example, I would have liked to be able to change the colors on the Donate buttons to match the rest of our custom colors. However, it was still better than what I saw with other products, and once we got the hang of it, it was easy to use.

Antwoord van de leverancier

van Auctria op 14-9-2020

Thank you Quinn for the very detailed review. I do hope this will help others make a favorable decision to use Auctria. "We hit our goall" is the what we love reading the most!

fyi- yes, you can edit the donate button colors on the website, if you want help for next time (or if you have the website still up for ongoing donations) email us [email protected] and we can help.

  • Bron van de reviewer 
  • Beoordeeld op 8-9-2020
Anne H.
Administrative-Sales Assistant
Gezondheid, wellness en fitness, 2-10 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    3/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    3/5
  • Waarschijnlijkheid van aanbeveling
    6/10
  • Bron van de reviewer 
  • Beoordeeld op 27-8-2019

"Auctria auction review"

Opmerkingen: We had a successful auction but my overall rating of auctria was a 6-7 out of 10 only because I feel there are some kinks they need to work on.

Pluspunten: I liked that the customer service was quick to respond, I liked that the website portion was easy to use and create once I watched the tutorial.

Minpunten: I didn't like that the customer service reps weren't available for calls or instant messaging help.
I didn't like how difficult it was to set up the credit card system
I didn't like how difficult it was to set up the kiosk part

Antwoord van de leverancier

van Auctria op 28-8-2019

Thanks for the feedback Anne. As you stated Auctria's customer service is web/email/ message based and not phone support. This allows us to keep the license fee very low and more money in the pocket of the fundraiser.

We do run webinars regularly, these are live events and we do open it up to Q&A at the end. If you missed a topic they webinars are available for playback too. Love for you or your team to join us.

Sorry you had difficulty setting up the cc, our support team is always here to help. The good part is once its set up it's done, so there are no additional set-ups for your next auction fundraiser.

Our support team is always nearby, please reachout- [email protected]

  • Bron van de reviewer 
  • Beoordeeld op 27-8-2019
Susan F.
Program Director
Openbare veiligheid, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 7-7-2020

""Take a Taste Out of Crime Online" First Time"

Opmerkingen: While using an online auction website for the first time did involve much work and a lot of learning, in hindsight, it was much easier and less complicated than I thought it would be. Kudos to a top-notch support team; each representative was spot-on with prompt responses and (very patient) assistance. If found the Facebook page extremely helpful; I appreciated the Facebook group where I could pose questions to "experienced" event planners in search of best practices used by others. We have been toying with adding online bidding options to our in-person event for several years. We have received such overwhelming and positive response to the auction (professional appearance, ease of use), we have begun talking about how to perhaps incorporate technology (Auctria's platform!) in our 2021 event.

Pluspunten: Since 2015 and prior to this year, we had been using the Auctria platform for our in-person event which included upwards of 160 silent auction items, 18 bucket raffles items, and "big item" raffles. It worked well to house sponsor and donor data as well as auction item information and details. Printing up pen-to-paper bid sheets was easy and simple. With COVID19 restrictions, we had to move our fundraiser to an virtual event. Since much of our data was already entered into Auctria, it was easy to re-categorizing pieces from "silent" to "online." It was turn-key! Everything was linked and automatically connected to the auction website catalog pages. Our task then became taking and uploading pictures (using a phone camera!), and creating a website.

Minpunten: I found that some of the website templates for the auction website were cumbersome and limiting. In adding verbiage to the website homepage, I would have liked to have had more flexibility in font size choices and clearer information about padding and margins in text row blocks (this was the first time I have ever used a negative margin setting!!). My work around was to create a JPG text block and upload it as a picture. While not a software issue, I found the User Guide drill-down method for linking additional information difficult to follow. Often times, I would click on links which suggested other links, which suggested even more links, and I would fink myself lost looking for the solution or answer to a question. On the other hand, tech support is amazing!

Antwoord van de leverancier

van Auctria op 16-7-2020

Susan- thanks for hi-lighting the FB Group Auction Team Talk in this review. We are happy you found it useful. To anyone else looking to connect with other auction teams & experts please join us.

Glad to see read your fundraiser was a success!

  • Bron van de reviewer 
  • Beoordeeld op 7-7-2020
Molly B.
Development Director
Management non-profit organisaties, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    Zonder beoordeling
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 14-10-2019

"Auctria Review"

Opmerkingen: Overall, Auctria helped run our auction smoother. Now that I have used it once, using it in the future will be a lot easier. The price is unbeatable for what you get.

Pluspunten: The software is very easy to use. Check in and check out was easy for people to pick up.

Minpunten: I didn't like that checkout didn't include what the items where. Check out people had to go to the bidder profile and then to checkout. There is a lot of features which is wonderful but it would have been nice to have someone consult us before so we knew what features we needed and others that we didn't. The software is not very user friendly to individuals that have visual difficulties. When you invert the colors, it is very hard to see buttons.

Antwoord van de leverancier

van Auctria op 15-10-2019

Thank Molly for using Auctria for fundraising with Clarity Clinic of SW Wisconsin, LTD. Happy to read that you find check in and checkout easy.

Please reach to our support team for help using any features. Email: [email protected] or in-app messaging. We truly want you to have the best auction fundraising experience possible.

Regarding checkout and items is a bit upsetting, this is the core of the platform streamlining donor-item-bidding-checkout. During checkout all items, donations, for sale purchases are on the checkout screens as well as bidder statements. By default bidder Bidder statements will show all the activity: items won, purchases, donations and payments from bidders.

Bidder statements can be further modified to include or exclude: item description, item value, & tax deductible status.

Thanks for taking the time to leave these details so we can help. Hope all your future bids soar!

  • Bron van de reviewer 
  • Beoordeeld op 14-10-2019