Helpt Nederlandse bedrijven al 15 jaar
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Vtiger CRM
Wat is Vtiger CRM?
Vtiger is een gebruiksvriendelijke en aanpasbare CRM die wordt gebruikt door verkoopteams in meer dan 300.000 bedrijven om hun omzet en verkoopprestaties te verbeteren. Vtiger voegt waarde toe in alle stadia van het verkoopproces en helpt je bij het vastleggen en identificeren van topleads, het verzorgen van leads via geautomatiseerde e-mail en sms-campagnes, het samenwerken met teamgenoten, het analyseren en voorspellen van inkomsten, het stroomlijnen van vergaderingen, het detecteren van deals met risico's, het beheren van voorstellen en offertes, en uiteindelijk bij het winnen van meer deals.
Wie gebruikt Vtiger CRM?
Vtiger is perfect voor kleine tot middelgrote bedrijven met flexibele teams voor verkoop, klantenondersteuning en marketing die zich richten op het stimuleren van groei, marketingrendement en klanttevredenheid.
Twijfels over Vtiger CRM?
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Vtiger CRM
Reviews over Vtiger CRM

Eerder overwogen alternatieven:
Easy to use and customizable
Opmerkingen: I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Pluspunten:
Its really easy to use and there are many options to customize the user experience
Minpunten:
As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Eerder overwogen alternatieven:
Vtiger CRM vs Competition
Opmerkingen: overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.
Pluspunten:
The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.
Minpunten:
There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.
Good System, but free version is hardly to handle
Opmerkingen: Lead Management, CRM, project management with effort/expenses-tracking
Pluspunten:
Basic features are all here - also in the standard edition. But you have to buy many addons to get this working (e.g. pdf-Export) for daily work. Also the interest in the community edition seems not to be that high from Vtiger. Difficult to get free know how, also with extensive research.
Minpunten:
Gui looks somewhat outdated and is not intuitive. Translations are there, but of bad quality. Upgrade is difficult for non-techies.
Eerder overwogen alternatieven:
Salesforce Killer
Opmerkingen: I can confidently say implementation of this software has significantly increased the sales and marketing efficiencies of the business in which i have implemented this software.
Pluspunten:
This is an enterprise level ERP package that offers practically every feature of Salesforce, and structured to allow for SME type admins to build this via custom modules and flexible dev environments. It is a highly practical package that allows non-qualified programmers to get the equivalent bespoke style functionality out of the system/
Minpunten:
Project mangement is clunky. I cant drag/drop task bars in the gantt chart. the reality is i need to use smartsheet to get the flexibility i need here, together with the highly useful linking between the subtasks - i.e. STart to start lines the task bars from the start. End-to-Start is the typical 'cant start task 2 until task 1 is finished', plus the multiple day delays and advancement options with these relationships
Eerder overwogen alternatieven:
Flexible and complete package
Opmerkingen: We initialy came to vTiger as a cheaper alternative to Salesforce. We found not only a valid and much more easily customizable CRM but we have developed the modules to handle internal Cases, as a Project Management tool, as a simple DB to keep track of products, as a Quote & shipping
Pluspunten:
Can be customized without being a programmer. It is flexible enough to do many things well enough for a small company that does not need very specialist applications. It is intuitive enough for my users to take up without pushback
Minpunten:
I would love better integration with Google Sheets. Poor (non existent) formatting of reports. No community forums or "vote for function"