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Gemiddelde scores

22 beoordelingen
  • In totaal 4.5 / 5
  • Gebruiksgemak 4.5 / 5
  • Klantenservice 4.5 / 5
  • Functies 4 / 5
  • Waar voor je geld 4 / 5

Productgegevens

  • Gratis versie Nee
  • Gratis proefversie Nee
  • Implementatie Cloud, SaaS, Web
  • Training Persoonlijk
    Live online
    Webinars
    Documentatie
  • Ondersteuning 24/7 (contact met medewerker)
    Kantooruren
    Online

Leveranciergegevens

  • HR Acuity
  • http://www.hracuity.com
  • Opgericht in 2006

Over HR Acuity On-Demand

Today's workplaces are shaken by risk. You can't prevent every employee relations issue, but you can manage how your organization responds. Achieve consistency in how you track, investigate and analyze with HR Acuity - the only technology platform built for employee relations management. We equip you with built-in intelligence, templates and reporting to conduct best practice, fair investigations; provide trends through forward-looking analytics;and provide trusted experiences for your people.

Functies van HR Acuity On-Demand

  • 360-gradenfeedback
  • Aanstellen (van personeel)
  • Beheer van verlofuren
  • Beheer van voordelen
  • Payrollbeheer
  • Prestatiebeheer
  • Schadevergoedingsbeheer
  • Tijd- en aanwezigheidsbeheer
  • Volgen van sollicitanten
  • Werknemersdatabase
  • Werknemersprofielen
  • Wervingsbeheer
  • Zelfserviceportal
  • Contactenbeheer
  • Gegevensbeheer
  • Incidentenbeheer
  • Onderwerpprofielen
  • Rapportage en statistieken
  • Bewaking van sociale media
  • Bijhouden van klachten van klanten
  • Casusbeheer
  • Corrigerende maatregelen (CAPA)
  • Enquêtebeheer
  • Feedbackbeheer
  • Formulierbeheer
  • Klachtenclassificatie
  • Kwaliteitsborgingbeheer
  • Problemen bijhouden
  • Routering
  • Zelfserviceportal

Aanbevolen producten

De nuttigste reviews van HR Acuity On-Demand

Thoughts on HR Acuity

Beoordeeld op 26-10-2016
Buster M.
Driver Relations Specialist
Vervoer/over de weg/per spoor, 10.001+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We use HR Acuity to document a variety of issues such as drivers seeking other employment and disciplinary issues. It's a relatively simple program to use and provides easy ways to sort and recover a lot of information. I think you can make it as simple or as detailed as necessary. However, to me the most important thing about HR Acuity is the outstanding customer support they provide. The few times that we have had program problems, they were quick to respond and get it fixed. Their support staff is friendly, knowledgeable and thorough. And by their manner, you know that they really care about you as a customer. They are glad to answer any questions you may have and listen to any suggestions. They also make sure that you are satisfied with the problem resolution. I highly recommend HR Acuity.

Pluspunten: Its easy to use, but makes sure you provide needed information.

Minpunten: It would help if you could reopen cases and also delete documents that are attached to the wrong closed case in error.

Antwoord van de leverancier

van HR Acuity op 17-1-2017

Hi Buzz,
I love to hear that our support team is so responsive to your needs. When we shared your Capterra feedback, they told me you are one of their favorite (and best) users! I'm not sure you are aware but we recently released an enhancement that allows your super admin to reopen cases when necessary. That should solve your issue with attachments as well. Please let us know if there is anything else we can do to help or if you have other suggestions.
Best, Deb Muller - CEO

Superb Aide to Conducting Professional Consistent Investigations

Beoordeeld op 22-10-2010
Maureen C.
HR Director
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
Functies en functionaliteit
4 / 5
Klantenondersteuning
Waar voor je geld

Opmerkingen: High quality, cost effective product. Very reliable in terms of availability of system, with no service interruptions in the past 10 months of use.

Pluspunten: HR Acuity is of benefit to both the HR professional who is relatively new to conducting investigations as well as the seasoned investigator. For the less experienced investigator, the system lays out a useful, advisable process, for example, think through what you are trying to achieve first, then identify what documents you should review and who you should interview BEFORE you jump into the investigation. The seasoned investigator will appreciate the orderly flow of the system which forces you to slow down and document each step of the process well. The result after the investigation is done and the final report is complete, is a case report that is detailed and consistent from investigation to investigation. I highly recommend this system to anyone who conducts even ONE investigation a year. The Employee Relations Case side of the system is a helpful way of tracking FMLA cases and other minor employee complaints and issues.

Minpunten: The only caveat I would give is that using the system MAY slow you down a bit, especially before you have built up your own series of templates for various types of investigations. Being slowed down during investigations is not necessarily a bad thing especially when the end result is high quality documentation but especially the more experienced investigator will need to be prepared for the additional time and make a commitment to utilize the system even when additional time is required.

Primary use for tracking FMLA

Beoordeeld op 30-11-2016
Patt H.
Compensation Specialist
Gezondheid, wellness en fitness, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
4 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
5 / 5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: We are utilizing this system for employee grievances, investigations, record-keeping of events and also Family Medical Leave tracking of documentation. Surprisingly, the FMLA tracking has involved to approximately 95% of the events in the system. It is a nice way to track and upload all required documentation.

Pluspunten: HRIS interface allows basic information to be populated

Minpunten: I would like to see "Issue Description" to be included in the pop up window

Antwoord van de leverancier

van HR Acuity op 17-1-2017

Hi Patt,
Thanks for the great feedback. Glad to see the SBL has been able to make your FMLA management process more efficient. I am going to ask a member of the Engagement Team to reach out to you to learn more about your suggestion for improvement.
Best, Deb Muller - CEO

A nice addition to our department

Beoordeeld op 26-10-2016
Judy D.
ER Manager
Verzekeringen, 10.001+ werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer 
4/5
In totaal
4 / 5
Gebruiksgemak
3 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: HRA provides the ability to document, track, and review employee relations issues. It allows for greater consistency in the application of policies and practices throughout the organization. Also, it makes it easy to cover for fellow colleagues and have access to important information when they are out of the office.

Pluspunten: Tracking and obtaining information about previous employee relations issues quickly

Minpunten: Entering new cases is not difficult, but there seems to be redundancy.

Antwoord van de leverancier

van HR Acuity op 17-1-2017

Hi Judy,
Thanks for taking time to review HR Acuity. Sedgwick is a relatively new client so it is great to hear that you are quickly realizing the value of the solution. I am going to ask a member of our Engagement Team to reach out to you to learn more about your feedback on entering case information. The more we can learn from our users, the better able we are to further enhance the solution. Thanks again!

Best, Deb Muller - CEO

Great Software for Employee Relations

Beoordeeld op 26-10-2016
Denise F.
Employee Relations Specialist
Detailhandel, 5.001-10.000 werknemers
Bron van de reviewer 
5/5
In totaal
5 / 5
Gebruiksgemak
5 / 5
Functies en functionaliteit
5 / 5
Klantenondersteuning
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: HR Acuity is a dynamic tool that allows me to track and record my case load! I highly recommend HR Acuity for large and small companies. All of your information is easily kept in one database.

Pluspunten: Easy to use

Minpunten: HR Acuity for Ipad is limited.

Antwoord van de leverancier

van HR Acuity op 17-1-2017

Hi Denise,
Hope you are doing well! Thanks for taking the time to share the terrific feedback. And don't worry, the updates to HR Acuity for iPad are in testing right now! Keep your feedback coming. You know we love to hear it (and use it!)
Best, Deb Muller - CEO

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