BlueFolder
Wat is BlueFolder?
BlueFolder is een webgebaseerde oplossing voor servicebeheer die een unieke combinatie biedt van gebruiksgemak en brede functionaliteit. Naast functies zoals onbeperkte werkorders, planning/distributie en facturering, onderscheidt BlueFolder zich met een krachtig klantenportaal, het volgen van activa/apparatuur en klantmeldingen. Probeer het 15 dagen gratis (geen creditcard vereist) en ontdek hoe gemakkelijk en krachtig het te gebruiken is.
Wie gebruikt BlueFolder?
BlueFolder is uitstekend geschikt voor onderhoud van apparatuur en locatie- en eigendomsbeheer, diensten voor industriële apparatuur of elke organisatie die op apparatuur gerichte buitendienstsoftware nodig heeft.
Twijfels over BlueFolder?
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BlueFolder
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Reviews over BlueFolder
Carl
BlueFolder saved our company and allowed us to grow!
Opmerkingen: Additionally, BlueFolder's customer service was top-notch. Anytime we had a question, they had an immediate answer.
Pluspunten:
We were burdened with heavy software that required a million clicks to get the simplest things done. Then, we found BlueFolder. It gave us everything we needed to store customer information, schedule service tickets for our employees and most importantly, close tickets and get paid quickly. The software's simplicity allowed us to put our focus on growing the company.
Minpunten:
We found no cons with the BlueFolder software.
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3 jaar geleden
Hi Carl, We appreciate you letting us know about how BlueFolder helped your business. We greatly appreciate your feedback. Regards, The BlueFolder Team
Kelly
Overwogen alternatieven:
An effective tool for your daily needs
Opmerkingen: Overall, we are very happy with the program. We are hoping for some future integration with our documentation.
Pluspunten:
I really like the ease of use and the implementation of the system was virtually seamless with the tech team from BlueFolder. The reports are very good for our needs. The technicians really like to use the desktop program and that what's most important.
Minpunten:
The mobile app needs a lot of work. There is limited ability to print out equipment reports for single units.
David
Overwogen alternatieven:
Good tool but expensive
Opmerkingen: Overall it serves us well, but the increasing costs might drive us to look at other options.
Pluspunten:
Work order management works well both in the office and in the field. Automated recurring work orders help keep preventative maintenance organized. Work history is easily located, it's easy to add attachements etc. Customer support is excellent, always a quick response, always quick to address any issues we have.
Minpunten:
Sold in US dollars only makes it quite expensive for Canadian companies. Overall cost has become quite high. For our setup we have to do a lot of manual setup for preventative maintenance. Easier than on paper and automatically triggers work orders in the months we need though.
David
Implementing Bluefolder in a new business model
Opmerkingen: I have used it in some capacity for the past 6 years and am implementing it at a new company. I can use it to research previous troubles, schedule future call-outs/PM's, and it is exceptionally easy to document issues for future technician's to diagnose.
Pluspunten:
I am currently at a new position and using the current companies in-house dispatch/billing/maintenance software is not intuitive to the point where only a specialized personnel use it. I suggested implementing Bluefolder on a trial basis for a subset of our customer base. I had used it in a similar capacity at a previous company and enjoy how easy it is to find customer and equipment data - specifically previous notes and dispatched and contact information.
Minpunten:
The map function needs a bit of work. Much of our equipment in the field lacks a street address or is inside of another company's main location, but not a the street address that they would use (read a chemical plant with an Admin building for the address, but equipment installed elsewhere within the plant). Location information needs at latitude/longitude option. Entering location information should come with a "Save and new" button like the equipment entering option.Sub-equipment as a standard option would be nice.
Sue
Overwogen alternatieven:
Great product!
Opmerkingen: The service has been amazing. [SENSITIVE CONTENT] is readily available and has excellent product and industry knowledge so he really understands our needs. He has a great skill in finding "work arounds" for features that Blue Folder may not have. Its clear he is very proficient in knowing this program and best practices for use.
Pluspunten:
I love how this product is simple and easy to navigate and use. The amount of customization is really great
Minpunten:
I wish there was the ability to create a "master list" of equipment (so that we can use the same equipment for different customers) and the ability to work offline
