--- description: Ontdek de plus- en minpunten van ConnectWise PSA en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ConnectWise PSA - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [PSA-software (Professional services automation)](/directory/16/professional-services-automation/software) > [ConnectWise PSA](/software/107931/connectwise-manage) # ConnectWise PSA Canonical: https://www.capterra.nl/software/107931/connectwise-manage Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/107931/connectwise-manage?page=2) > Helpdesk van ConnectWise Manage: Krachtig ticketingsysteem met gecentraliseerde communicatie en integratie met tools die je momenteel gebruikt. > > Oordeel: score van **4.1/5** door 280 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ConnectWise PSA? Gemaakt voor bedrijven die technologie verkopen, onderhouden en ondersteunen, van managed services providers en cloudserviceproviders tot beheerd afdrukken, VOIP en VAR's. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.1/5** | 280 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ConnectWise - **Locatie**: Tampa, VS - **Opgericht**: 1982 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Duitsland, Ierland, Luxemburg, Nederland, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteitendashboard - Administratie - Alerts/Escalation - Assets volgen - Auditing van problemen - Back-up en herstel - Beheer van Service Level Agreements (SLA's) - Beheer van problemen - Beheer van supporttickets - CRM - Capaciteitsbeheer - Configuratiebeheer - Contract- en licentiebeheer - Controle en beheer op afstand - Dashboard - Documentbeheer - Factureren - Geautomatiseerde routing - IT-assets bijhouden - IT-reporting - Kennisbeheer - Klantendatabase - Onderhoudsplanning - Patchbeheer - Plannen - Prestatiemeetwaarden - Priorisering - Probleembeheer - Projectbeheer - Rapportage en analyse - Rapportage en statistieken - Real-Time Notifications - Resourcebeheer - Samenwerkingstools - Servicecatalogus - Taakbeheer - Third-Party Integrations - Ticketbeheer - Tijd en onkosten bijhouden - Toegang en controle op afstand - Toegangsopties/machtigingen - Veranderingsbeheer - Voorraadbeheer - Waarschuwingen/Meldingen - Workflowbeheer - Zelfserviceportal ## Integraties (62 in totaal) - Acronis Cyber Protect Cloud - AlertOps - Asset Panda - Auvik - Avalara - AvePoint - Bedrock Data - Bitdefender Antivirus Plus - BrightGauge - Cavelo Attack Surface Management - ConnectBooster - ConnectWise Automate - ConnectWise CPQ - ConnectWise Cybersecurity Management - ConnectWise RMM ... en 47 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [PSA-software (Professional services automation)](https://www.capterra.nl/directory/16/professional-services-automation/software) ## Gerelateerde categorieën - [PSA-software (Professional services automation)](https://www.capterra.nl/directory/16/professional-services-automation/software) - [ICT-beheersoftware](https://www.capterra.nl/directory/10001/it-management/software) - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) - [IT-service software](https://www.capterra.nl/directory/30672/it-service/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) ## Alternatieven 1. [N-central](https://www.capterra.nl/software/13803/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.capterra.nl/software/163344/n-sight) — 4.3/5 (202 reviews) 3. [NinjaOne](https://www.capterra.nl/software/165889/ninjaone) — 4.7/5 (297 reviews) 4. [IT Glue](https://www.capterra.nl/software/170401/itglue) — 4.6/5 (342 reviews) 5. [SuperOps](https://www.capterra.nl/software/1017782/superopsai) — 4.6/5 (65 reviews) ## Reviews ### "ConnectWise PSA "Quite the Tool"" — 4.0/5 > **Walt** | *5 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Range of Coverage. It supports the ability to manage a number of categories to create a thorough baseline as a CRM tool. > > **Minpunten**: Redundant submission of same data. It seemed as though it was necessary to submit the same inforamtion a number of times. > > Relatively easy to navigate and submit information. Some questions were not self explanatory and the content requested was not always intuitive. ----- ### "CW PSA is the gold standard" — 5.0/5 > **Joshua** | *11 juni 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It's a great tool for any Technology Services organization. Workflows can do a lot, aligns to ITIL, can be built in a flexible way to support the needs of the business. > > **Minpunten**: Workflows do have their own limitations and it requires some foundational knowledge of the system before setup. SLA's only being tied to agreements instead of boards can be a constraint > > Overall I have a positive experience with the tool. It's been the standard for MSPs for years and there's a reason for that. ----- ### "Outdated and complicated configuration but reliable" — 3.0/5 > **Andrew** | *7 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: It is extremely powerful and can do just about anything you need out of a PSA. It does just work once it is setup and everything integrates with it. > > **Minpunten**: complicated and outdated. It does not feel like a modern platform. there are aspects like pods that you can't control granularly on tickets. > > overall it just works and has what we need. we can rely on it to function day in and day out. It may be a bit complicated and clunky to configure but reliability of it functioning is there. ----- ### "Great PSA system is you take the time to set it up according to your needs" — 5.0/5 > **David** | *29 mei 2026* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Very complete ticketing system with integrations to all the major vendors in the space. Lots of customization and automation options. You can set boards, tickets and projects up exactly as needed. > > **Minpunten**: The layout is stuck in the 90's. It is being revamped in the Connectwise ASIO Platform, but that layout, while more modern, seems to be more suited for mobile devices and tablets. Way too much whitespace all over and information density is not there on the new version like the old one.. > > It is a very customizable system, which is probably its biggest strength and why new people also get scared away. Anything you want to do as a mature company is present in the system, but all options can be scary at first. But in more than quadrupling the size of the company, it has always kept up with our needs and different ways of doing billing, invoicing and integrating vendors. ----- ### "Complete solution but slow as molasses" — 4.0/5 > **Yeprem** | *12 februari 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Almost every base is covered in the desktop version of Connectwise Manage. The web version is quite complete as well. The mobile app is horrendous. > > **Minpunten**: Slooooooowwwww. I can't stress enough how slow it is. Every user at our company complains about how much it lags. It doesn't matter where we are or which computer we are using. It is slow. Gigabit internet connection at home and at the office, slow. Brand new 8th gen CPU desktop with SSD. Slow. Laptop. Slow. It is painful. Loggin tickets just gets us the same replies. Try clearing the cache. Try restarting. Report slowness next time it happens so we can check. ----- Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/107931/connectwise-manage?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/107931/connectwise-manage) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens