--- description: Ontdek de plus- en minpunten van ConnectWise PSA en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ConnectWise PSA - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [PSA-software (Professional services automation)](/directory/16/professional-services-automation/software) > [ConnectWise PSA](/software/107931/connectwise-manage) # ConnectWise PSA Canonical: https://www.capterra.nl/software/107931/connectwise-manage Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/107931/connectwise-manage?page=2) > Helpdesk van ConnectWise Manage: Krachtig ticketingsysteem met gecentraliseerde communicatie en integratie met tools die je momenteel gebruikt. > > Oordeel: score van **4.1/5** door 277 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt ConnectWise PSA? Gemaakt voor bedrijven die technologie verkopen, onderhouden en ondersteunen, van managed services providers en cloudserviceproviders tot beheerd afdrukken, VOIP en VAR's. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.1/5** | 277 Reviews | | Gebruiksgemak | 3.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 3.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 3.7/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 70% | (7/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: ConnectWise - **Locatie**: Tampa, VS - **Opgericht**: 1982 ## Commerciële context - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (lokaal), Linux (lokaal), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Australië, België, Canada, Duitsland, Ierland, Luxemburg, Nederland, Nieuw-Zeeland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Activiteitendashboard - Administratie - Alerts/Escalation - Assets volgen - Auditing van problemen - Back-up en herstel - Beheer van Service Level Agreements (SLA's) - Beheer van problemen - Beheer van supporttickets - CRM - Capaciteitsbeheer - Configuratiebeheer - Contract- en licentiebeheer - Controle en beheer op afstand - Dashboard - Documentbeheer - Factureren - Geautomatiseerde routing - IT-assets bijhouden - IT-reporting - Kennisbeheer - Klantendatabase - Onderhoudsplanning - Patchbeheer - Plannen - Prestatiemeetwaarden - Priorisering - Probleembeheer - Projectbeheer - Rapportage en analyse - Rapportage en statistieken - Real-Time Notifications - Resourcebeheer - Samenwerkingstools - Servicecatalogus - Taakbeheer - Third-Party Integrations - Ticketbeheer - Tijd en onkosten bijhouden - Toegang en controle op afstand - Toegangsopties/machtigingen - Veranderingsbeheer - Voorraadbeheer - Waarschuwingen/Meldingen - Workflowbeheer - Zelfserviceportal ## Integraties (64 in totaal) - Acronis Cyber Backup - Acronis Cyber Protect Cloud - AlertOps - Asset Panda - Auvik - Avalara - AvePoint - Bedrock Data - Bitdefender Antivirus Plus - BrightGauge - Cavelo Attack Surface Management - ConnectBooster - ConnectWise Automate - ConnectWise CPQ - ConnectWise Cybersecurity Management ... en 49 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [PSA-software (Professional services automation)](https://www.capterra.nl/directory/16/professional-services-automation/software) ## Gerelateerde categorieën - [PSA-software (Professional services automation)](https://www.capterra.nl/directory/16/professional-services-automation/software) - [ICT-beheersoftware](https://www.capterra.nl/directory/10001/it-management/software) - [Helpdesk software](https://www.capterra.nl/directory/30008/help-desk/software) - [IT-service software](https://www.capterra.nl/directory/30672/it-service/software) - [ITSM-software](https://www.capterra.nl/directory/30676/itsm/software) ## Alternatieven 1. [N-central](https://www.capterra.nl/software/13803/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://www.capterra.nl/software/163344/n-sight) — 4.3/5 (200 reviews) 3. [IT Glue](https://www.capterra.nl/software/170401/itglue) — 4.6/5 (339 reviews) 4. [SuperOps](https://www.capterra.nl/software/1017782/superopsai) — 4.6/5 (65 reviews) 5. [Atera](https://www.capterra.nl/software/144309/atera) — 4.5/5 (449 reviews) ## Reviews ### "ConnectWise PSA "Quite the Tool"" — 4.0/5 > **Walt** | *5 augustus 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: Range of Coverage. It supports the ability to manage a number of categories to create a thorough baseline as a CRM tool. > > **Minpunten**: Redundant submission of same data. It seemed as though it was necessary to submit the same inforamtion a number of times. > > Relatively easy to navigate and submit information. Some questions were not self explanatory and the content requested was not always intuitive. ----- ### "CW PSA is the gold standard" — 5.0/5 > **Joshua** | *11 juni 2025* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: It's a great tool for any Technology Services organization. Workflows can do a lot, aligns to ITIL, can be built in a flexible way to support the needs of the business. > > **Minpunten**: Workflows do have their own limitations and it requires some foundational knowledge of the system before setup. SLA's only being tied to agreements instead of boards can be a constraint > > Overall I have a positive experience with the tool. It's been the standard for MSPs for years and there's a reason for that. ----- ### "Outdated and complicated configuration but reliable" — 3.0/5 > **Andrew** | *7 mei 2025* | Informatietechnologie en -diensten | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: It is extremely powerful and can do just about anything you need out of a PSA. It does just work once it is setup and everything integrates with it. > > **Minpunten**: complicated and outdated. It does not feel like a modern platform. there are aspects like pods that you can't control granularly on tickets. > > overall it just works and has what we need. we can rely on it to function day in and day out. It may be a bit complicated and clunky to configure but reliability of it functioning is there. ----- ### "If Setup Right, It's a Powerful Tool\!" — 5.0/5 > **Eileen** | *26 maart 2026* | Professionele training en coaching | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: If setup correctly it's a powerful tool\! It has many integrations across many softwares and highly customizable. > > **Minpunten**: Steep learning curve for sure, it's best to consult someone for proper setup. You do need to be careful of notification/email fatigue but again, if setup right it's a great tool. ----- ### "Complete solution but slow as molasses" — 4.0/5 > **Yeprem** | *12 februari 2020* | Informatietechnologie en -diensten | Aanbevelingsscore: 0.0/10 > > **Pluspunten**: Almost every base is covered in the desktop version of Connectwise Manage. The web version is quite complete as well. The mobile app is horrendous. > > **Minpunten**: Slooooooowwwww. I can't stress enough how slow it is. Every user at our company complains about how much it lags. It doesn't matter where we are or which computer we are using. It is slow. Gigabit internet connection at home and at the office, slow. Brand new 8th gen CPU desktop with SSD. Slow. Laptop. Slow. It is painful. Loggin tickets just gets us the same replies. Try clearing the cache. Try restarting. Report slowness next time it happens so we can check. ----- Pagina: 1 / 12\ Volgende: [Volgende pagina](https://www.capterra.nl/software/107931/connectwise-manage?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/107931/connectwise-manage) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens