Sunbird DCIM

Why I chose Sunbird DCIM

Pluspunten:

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Minpunten:

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

Mathias lörincz Review

Opmerkingen: Overall I haven't regret that we choose Sunbird.
When I run into daily challenges (that often happens to me) your dedicated support team are ALWAYS there to find and help me with a solution. I'm 100% sure we wouldn't have gotten as a good support if we would have chose another DCIM tool for our Company
Also great that you are not shy to take a Teams calls if needed. that really apricated!

Pluspunten:

It has a lot great features that are easy to use most of the way.

Minpunten:

The possibility to install racks with the U-numbers starting with the lowest number at the top. Right now you can only get a view, that doesn't integrate with the U-height you choose when installing in the rack.

Overwogen alternatieven: Nlyte DCIM

Redenen om over te stappen op Sunbird DCIM: My experience with the other software wasn't great, pricing and lack of support. Support is SO important when working with a new DCIM tool. Not everything can be find in a manual.

dcTrack review

Opmerkingen: The overall support from Sunbird has been excellent. they've been willing to help whenever any problems arrived and the diligence of their support and development staff I've worked with has been wonderful.

Pluspunten:

The learning curve was not steep. We're able to manage over 80 global data centers effectively and plan for power, space and remote monitoring.

Minpunten:

The initial hardware descriptions for some devices were incorrect and made bulk imports difficult. However after learning how to tweak the models Library we were able to correct any mistakes and gain accurate device descriptions.

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

Opmerkingen: (x) Support is over-average
(x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

Pluspunten:

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

Minpunten:

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Best DCIM available.

Opmerkingen: We just started using it be we are loving it.

Pluspunten:

Training, training, support and training. Sunbird has a huge amount of videos, knowledge articles, and excellent support.

Minpunten:

Importing a floor plan could be easier. With that being said, it is an extremely complicated process. Sunbird has been patient, understanding, and willing to go the extra mile to get the job done.