Sunbird DCIM

Why I chose Sunbird DCIM

Pluspunten:

I like it because of its ease of use, good features, great support and help if needed. Easy to update and are frequently updated.

Minpunten:

Most of the problems I had is mostly on my side, i.e I am not familiar with terms, technical lingo and mindset. So when for instance filling in information is a bit tedious but it is getting easier.

Mathias lörincz Review

Opmerkingen: Overall I haven't regret that we choose Sunbird.
When I run into daily challenges (that often happens to me) your dedicated support team are ALWAYS there to find and help me with a solution. I'm 100% sure we wouldn't have gotten as a good support if we would have chose another DCIM tool for our Company
Also great that you are not shy to take a Teams calls if needed. that really apricated!

Pluspunten:

It has a lot great features that are easy to use most of the way.

Minpunten:

The possibility to install racks with the U-numbers starting with the lowest number at the top. Right now you can only get a view, that doesn't integrate with the U-height you choose when installing in the rack.

Overwogen alternatieven: Nlyte DCIM

Redenen om over te stappen op Sunbird DCIM: My experience with the other software wasn't great, pricing and lack of support. Support is SO important when working with a new DCIM tool. Not everything can be find in a manual.

Reasons to use DCIM

Opmerkingen: Existing data center structure was modeled exactly the same. In this way, planning can be done on a cabinet basis. Since cabling can be done, we can see which switch or router any device is connected to from any port. Apart from these, you can manage your inventory from here, thanks to the new warehouse system.

Pluspunten:

The application interface is very simple to use. Thanks to the constantly updated device list, all devices can be added and placed in their places in the cabinet. Apart from these, the datacenter structure can be displayed in 3d. In this way, capacity planning can be done on cabinet basis.

Minpunten:

Sometimes problems can occur when removing cable connections.

PowerIQ is admin's best friend, dcTrack is best to comfort revisors and auditors

Opmerkingen: (x) Support is over-average
(x) new releases have a high quality, we always wait a few month until implementing a new release and in the last two years we never had an issue after a release upgrade

Pluspunten:

New hardware devices are ready be monitored in seconds. Management of hundreds of hardware devices such PDUs and sensors lost it's complexity. PowerIQ superseded our Nagios Installation for all hardware-related devices. It becomes more and more our primary trap host.

Minpunten:

Compared to PowerIQ setup of dcTrack is complex. Integration of PowerIQ an dcTrack could be easier to use. (License) Price for integration of USVs into PowerIQ is definitely to high, as a result we do not monitore our several USVs via PowerIQ

Excellent software. Powerful and Intuitive compared to other solutions (DCIM or otherwise)

Opmerkingen: My experience with Sunbird has been great. The ease of use and ease of finding information on their support page is probably the best I've experienced in the DCIM industry or otherwise. Anytime I've had a question and reached out to support, they've responded promptly with a clear answer that allows me to either resolve the issue or pass on the needed information.

Pluspunten:

I've been thrilled with the update process. It's easy, secure, and accessible. Intuitive and setup how all software should be.

Minpunten:

Probably the only con (and it's expected), is the learning curve. That's due to the powerful feature set though, and nothing inherently wrong with the software and how it's setup or executed. It's great on all counts of setup, layout and execution.