PurelyHR

"Incredible customization options and world class customer service!"

Opmerkingen: Our employees are able to easily submit and track their time off; Managers are quickly able to assess their team's availability and time-off balances.

Pluspunten: The ease with which we can customize our (sometimes) unorthodox time-off requests is unparalleled. Our staff love the ability to see the entire calendar, and our managers love the ability to approve via email and get live updates on current balances.

Minpunten: We considered using the Timesheet app in conjunction with the Time-Off app, but found the different views to be either not detailed enough, or too detailed for our employees to use. We would strongly consider adding the Timesheet app on to our account if it was able to be a bit more dynamic. For example, we have several employees who are grant-funded (and need to be able to track their time to specific grants); currently, we are using google sheets to do this because it allows employees to simply enter in their time in the corresponding cells with ease. It would be great to see PurelyHR develop a "simple" view that has customizable rows for different "Projects" (or, grants).

"Purely makes HR work easier"

Opmerkingen: It has made our time tracking process a breeze. Employees can now log in and see how much time off they have available and request time off easily. And that fact that it allows us to easily track our banked time is great.

Pluspunten: I like that it is easy to use and all of the employees can access it easily, it came with great instructions so everyone is able to do what they need to do. It is easy to make changes to time once it has been entered and it allows a multiple level approval process for granting time off.

Minpunten: Sometimes it is difficult to remember where to go to get information about time that has been used. A new report that would just show how one employees time has been used would be helpful.

"Customer Service doesn't exist here!"

Pluspunten: Product is simple to use and a decent value for what you get.

Minpunten: When there are issues with the system, you will find no support. They don't pick up the phone, which results in having to use email to contact them. Most recently, the system wouldn't send the welcome emails to users, so I reached out to them about this. Instead of asking for any specifics or additional info (I was still working with my test group) they sent the Welcome emails to everyone in the company, essentially rolling out the product to my organization early. And they sent the emails - not once, not twice, but SIX times - just in case anyone might have missed it. Then they stopped responding to emails too. This may seem like a small thing to them, but to any HR Professional that's ever had to clean up after a vendor, they'll understand.

"PurelyHR"

Opmerkingen: It has been positive. prior to moving to PurelyHR we had an inhouse program to keep trap of vacation, and another formatto keep staff information, this is all in 1 place.

Pluspunten: It is easy to use and the support and service I receive is excellent.

Minpunten: There are a few reporting features and information I would like to see that currently are not available. It takes a bit of time to navigate through the modules we use to find where I need to go to get the information.

"Intuitive Front and Back End"

Pluspunten: This is super easy for our employees to quickly understand and use. For admins, setting up a new user and general on-going maintenance is a breeze.

Minpunten: We've had issues with making requests into a future year. Customer service responds quickly but doesn't always have a solution.