Condo Manager

Condo Manager

door Consultants Ingenium

Wie gebruikt Condo Manager?

Designed for homeowner associations, it is an HOA management solution that helps manage ledgers, process payments, track violation of neighborhood rules, update vendor or tenants' profiles, and more.

Wat is Condo Manager?

Condo Manager is an integrated software solution designed for the community association industry and can be used by professional management companies and self managed associations. Our user-friendly approach helps self-managed communities easily organize their data and manage the association effectively. We provide tools to help management companies sustain long term business growth and most of our clients are able to demonstrate a full return on their investment in 3 to 6 months.

Condo Manager - Details

Consultants Ingenium

http://www.condomanager.com

Opgericht in 1991

Condo Manager - Prijsoverzicht

Condo Manager heeft geen gratis versie maar biedt wel een gratis proefperiode. Condo Manager betaalde versie vanaf US$ 150,00/maand.

Beginprijs

US$ 150,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Geïnstalleerd - Windows

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van Condo Manager

VVE-software
Betalingen verwerken
Commissiebeheer
Documentbeheer
Evenementenbeheer
Kalenderbeheer
Ledendatabase
Vastgoeddatabase
Websitebeheer
Werkorderbeheer

Reviews van Condo Manager

5 van 22 reviews worden weergegeven

In totaal
4,3/5
Gebruiksgemak
3,9/5
Klantenservice
4,1/5
Functies
4,4/5
Waar voor je geld
4/5
Lee ann D.
Finances
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-10-2019

"You can teach an old dog new tricks.... lol"

Opmerkingen: We were new to property management and reviewed many systems before we decided on Condo Manager. Since the initial contact with them, they have been very supportive. Our company is growing and we are happy they are along side us. In order to be successful you need a fantastic CRM system. I feel we lucked out, Condo Manager is a hidden gem and can't believe more companies in Canada are not using them.

Pluspunten: The customer support is amazing and very patient. They are very affordable. It is a simple enough system to learn, even if you do not have an accounting back ground. It can pretty much do anything you want it to do. I really like he 'practice' mode of the system. They want you to succeed.

Minpunten: The online manual/help content is hard to follow. I have made mistakes and instead of bothering support have tried to look at the manual in how to fix it. It is almost impossible.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-10-2019
Todd D.
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 6-10-2011

Opmerkingen: Our HOA management company has been family owned for over 20 years. When I took over several years ago, we were using another software system (I'll leave their name out). There are several reasons that drove us to look for new software: out dated technology, poor customer service, no flexibility, bugs in the accounting system, and a lot of manual processes for data entry. We manage homeowners associations, townhome and condo associations, patio homes, and several master planned developments. Our old system just could not support what we were doing. After countless unfulfilled promises from the old software company, we decided to start looking. After evaluating several products from other companies, we selected Condo Manager PRO, and I couldn't be any happier. Their software helps us manage everything in ONE system - no spreadsheets, no access data files, no unorganized file folders. We use their paperless document manager to store invoices, files, photos, legal documents, etc. Everything we need for our clients is available at the click of a button. There were a few "glitches" in the data conversion process, but that could be because all of our data was in an OLD database format. The support staff at Condo Manager was very helpful in getting everything converted to their system. They provided direct training for our staff and walked us through the entire learning process. Condo Manager is extremely user friendly. PROS
-Stores data and tracks everything in one screen
-User friendly, easy to learn
-Helps track owner information, violations, delinquencies, maintenance issues,
-Provides vendor management capabilities
-Email statements, letters, and reports directly from the software (no added cost, one system we tried charges for this feature!)
-Quick, flexible reporting
-Works with bank lockbox and ACH functions
-Owners can access their accounts online
-Create custom letter templates for CC&R violations, ACC requests, and late notices for owners. This saves us a LOT of time!
CONS
-Comes with a default chart of accounts for associations. This can be customized, but please make sure you talk to your rep about any changes you want to make before you convert.
-No cash basis accounting (we prefer accrual and report everything for the associations on accrual, but some board members just don't 'get it.')
-This is very minor, but there is no spell check in their word processor. (Type your documents in MS Word and then import them in CM)

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 6-10-2011
Stephanie D.
Business Owner
Vastgoed, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    3/5
  • Klantenondersteuning
    2/5
  • Waar voor je geld
    2/5
  • Waarschijnlijkheid van aanbeveling
    3/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-1-2018

"They were great in the beginning"

Opmerkingen: I really loved this program in the beginning. It wasnt perfect but it was pretty good and it offered features that I couldnt find elsewhere. It seems that lately they have had more and more issues and its harder and harder to get help from support. Our "tech guy" is often on vacation. We have been sitting here for close to two weeks unable to bill our single family subdivisions for 2018 because we cant get support to fix whatever issue they have thats preventing it.

Pluspunten: Cloud based, generally easy to understand, good features for homeowner associations, ability to create custom reports

Minpunten: Inability to control user information locally, unresponsive (or slow to respond) customer service, a lot of glitches

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 8-1-2018
Dan D.
President
Vastgoed, 13-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-6-2017

"Perfect system for managing associations"

Opmerkingen: We have been using this system since 2009. We have been very happy with our experience. Support has always been good and they have always worked with us if we run into issues or bugs.

Pluspunten: Condo Manager provides all the tools needed for managing homeowner associations and condo groups. Reports are customizable and easy to generate. Homeowners can access their information online without having to call the office for basic requests. Features are made for HOAs and condos - not rental properties. Everything is stored in one central location rather than tracking things in Quickbooks, Excel, file folders, etc.

Minpunten: Data conversions can be a little tricky when we take on a new association. We have to copy and paste the data into an Excel template. After doing it a few times it's pretty straight forward.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 21-6-2017
Teela L.
HOA Treasurer
Vastgoed
Heeft de software gebruikt voor: 1-5 maanden
  • Totaalscore
    4,5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    4,5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 23-1-2016

"Savannah Lakes POA Review"

Pluspunten: It is very comprehensive and is much easier than maintaining 5 spreadsheets to accomplish some of the same functions. I like how it all ties together and the integration between modules. The ability to tack so many things and tie it all back to the property and owner. Support has been very good. I have only been a user for 2 months and still learning but I have been very pleased so far. Be aware that there are many pieces that have to be built from scratch but they have many defaults and templates that can be used. It is better to use those and maybe changes some of your processes than to customize the system to your current processes.

Minpunten: The ability not to spell check and not having a more robust word processing module. I would like to seen them upgrade from Word 97 to a more recent version of Word and include more of the functions. While I believe the people doing the training are excellent and extremely knowledgeable I think training should be more extensive. The speed of the training and the fact that the trainer takes control of the computer to show how to do the processes and explain the different modules, it sometimes moves so fast that you can't comprehend everything and see what they are clicking on so you can't follow what they are saying. I feel like this has eaten up my training hours because I have had to go back to the trainer to clarify things and make corrections.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 23-1-2016