ITS Dispatch

Wie gebruikt ITS Dispatch?

Kleine tot middelgrote transportbedrijven en cargadoren in alle soorten en maten die de Noord-Amerikaanse markt bedienen.

Wat is ITS Dispatch?

ITS Dispatch, aangedreven door Truckstop.com, is een populaire oplossing voor vrachtwagentransport in Noord-Amerika. Met meer dan 50.000 tevreden gebruikers is ITS de betaalbare, gebruiksvriendelijke, webgebaseerde software voor wagenparkbeheer voor kleine tot middelgrote bedrijven. Je krijgt de cruciale tools die nodig zijn om je bedrijf te organiseren en te laten groeien, waaronder IFTA-verwerking, facturering met één klik, volledig laadbeheer en Quickbooks-integratie met onbeperkt aantal gebruikers, en gratis deskundige ondersteuning. Vraag vandaag nog een gratis demo aan.

ITS Dispatch - Details

Truckstop.com

https://truckstop.com/product/tms/

Opgericht in 2006

ITS Dispatch - prijsoverzicht

ITS Dispatch heeft geen gratis versie en biedt geen gratis proefperiode. ITS Dispatch betaalde versie vanaf US$ 50,00/maand.


Beginprijs

US$ 50,00/maand

Gratis versie

Nee

Gratis proef

Nee

ITS Dispatch - implementatie en ondersteuning

Ondersteuning

  • Kantooruren
  • Online

Implementatie

  • Cloud, SaaS, Web

Training

  • Persoonlijk
  • Live online
  • Webinars
  • Documentatie

Functies van ITS Dispatch

  • Bandenbeheer
  • Brandstofbeheer
  • GPS-tracking
  • Inspectiebeheer
  • Kilometerstanden bijhouden
  • Motorvoertuigenpark
  • Onderhoudsbeheer
  • Personeelsbeheer
  • Rapportage van incidenten
  • Routering
  • VIN-lookup
  • Verzendbeheer
  • Voorraadbeheer
  • Werkorderbeheer

Bekijk de volledige lijst van Fleet management software

  • Factureren
  • Klantenbeheer
  • Kortingsbeheer
  • Live tracken bestuurder
  • Orderbeheer
  • Plannen
  • Providerbeheer
  • Routering
  • Transport bijhouden
  • Verzendbeheer
  • Wagenparkbeheer

Bekijk de volledige lijst van Transport management systemen

  • Brandstofbeheer
  • Factureren
  • GPS-tracking
  • Kilometerstanden bijhouden
  • Klantenbeheer
  • Noodinterventie
  • Orderbeheer
  • Plannen
  • Routering
  • Verzendbeheer

Bekijk de volledige lijst van Transport software

  • Beheer van chauffeurs
  • Beladingsoptimalisatie
  • Factureren
  • Kilometerstanden bijhouden
  • Offertes
  • Onderhoudsbeheer
  • Plannen
  • Reisverslagen
  • Routering
  • Vereffeningen met chauffeurs
  • Verzendbeheer
  • Voertuigbeheer

Bekijk de volledige lijst van Trucking software

  • 3PL-beheer
  • Administratiebeheer
  • Beheer van truckladingen
  • Import- en exportbeheer
  • Internationale expediteurs
  • Klantenbeheer
  • Klantenportal
  • Lokale vervoerders
  • Tariefbeheer
  • Vrachtbrieven

Bekijk de volledige lijst van Vrachtvervoer software

ITS Dispatch alternatieven

Meer alternatieven voor ITS Dispatch

Reviews van ITS Dispatch

Lees alle reviews

Gemiddelde score

Gebruiksgemak 4,6
Klantenservice 4,6
Functies 4
Waar voor je geld 4,3

Software beoordelen

Deel je ervaringen met andere softwarekopers.

Schrijf een review!
Geverifieerde reviewer
President/CEO
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 15-8-2018

"Wonderful Product"

Pluspunten: We have used this TMS for 10 years and love it.

Minpunten: The updates help with functionality but it has had some issues years ago.

Antwoord van de leverancier

van Truckstop.com op 16-8-2018

Thank you for the outstanding review! Our software will only continue to get better with time and we hope to keep you on for at least another 10 years!

Wishing you continued success,

The ITS Dispatch Team

  • Bron van de reviewer 
  • Beoordeeld op 15-8-2018
Kevin P.
President
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    5 /5
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    5 /5
  • Waarschijnlijkheid van aanbeveling
    9/10
  • Bron van de reviewer 
  • Beoordeeld op 12-6-2017

"Awesome and easy to use."

Opmerkingen: A must have for any freight broker aor carrier.

Pluspunten: My 67 year old dad can understand and use with ease. Set up time was quick and plenty of demo videos to help you along the way. Call and someone answers the phone! All data can be exported to exel.

Minpunten: Wish there could be a column that alows a partial payment to be posted and a balance on account to show up. Customers pay what they can sometimes and I dislike posting paid if there is still an outstanding balance.

Antwoord van de leverancier

van Truckstop.com op 20-6-2017

Dear Kevin,

What a fantastic review, thank you!
Your feedback is important to us, sir. Therefore, since reading what you posted, we have initiated the process for adding this feature today. We want you to be happy.

It will be available for use no later than July 15th, 2017. That's a promise.

Thank you for your business and loyalty.

We wish you continued success,

The ITS Dispatch Team.

  • Bron van de reviewer 
  • Beoordeeld op 12-6-2017
Mike A.
owner
Vervoer/over de weg/per spoor, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    1 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    2 /5
  • Klantenondersteuning
    1 /5
  • Waar voor je geld
    1 /5
  • Waarschijnlijkheid van aanbeveling
    1/10
  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-1-2020

"Endless Issues"

Opmerkingen: I initially went with ITS Dispatch because of the Truckstop brand however now I’m regretting my decision. They have not put forth the effort to maintain the system. I need an alternative :(

Pluspunten: The software is easy to use and implement

Minpunten: I’ve been dealing with ITS Dispatch issues with the software for over a year. Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem. Recently ITS Dispatch has had a malware issue that has not been fixed. Currently we can no longer add files to the system. There seems to be some disconnect in what ITS dispatch sales offers and what the system can actually do. To some degree its like dealing with a used car salesman.

  • Bron van de reviewer 
  • Bron: SoftwareAdvice
  • Beoordeeld op 10-1-2020
Cari W.
Administration
  • Totaalscore
    5 /5
  • Gebruiksgemak
    4 /5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 18-4-2016

"Very practical and easy to use - with GREAT customer service!"

Opmerkingen: This software is very user-friendly. It's fairly easy to learn the ins and outs of using it, and when you do need help, the training videos are a fantastic feature covering a wide range of functions. I love the search options in the Load Manager, which enable you to set particular criteria when looking for a specific load/loads. The customer service is fantastic. If you have to leave a message with someone, the callback always comes in a very reasonable amount of time, and the questions or concerns always get answered or addressed. Anyone I've ever dealt with over the phone for support has always been professional, yet friendly and personable.
The suggestions and additions feature is also great, especially the idea of allowing others to click others' suggestions to show it would be a useful function for others as well. My only complaint about that is that is sometimes can take a very, very long time to get the suggestions reviewed, and if they are approved, a very long time, yet again, to get it put in place. I can imagine at the volume that they come in and the time it can sometimes take to implement the programming that it would be difficult for them to be put in place quickly, but I think I'd had a few suggestions one time that took around a year or so before they were even reviewed.
If I could improve it further, I would want a much wider variety of criteria options for more various kinds of reports, as well as more personal preference settings options.
FYI - bringing out the newsletters was a neat idea... it's just one more little thing that makes you feel in the loop and adds a personal element to dealing with the company.

Antwoord van de leverancier

van Truckstop.com op 18-4-2016

Hi Cari,

Thanks for the fantastic review, it was a pleasure to read.

We want you to know that we value your business, and customer satisfaction is of the utmost importance to us.

We have in-house developers on staff, and we've just hired more to meet the demand of the suggestions. We will continue to tweak the software. Your suggestions are the life of our business.

Thanks again,
The ITS Dispatch team.

  • Bron van de reviewer 
  • Beoordeeld op 18-4-2016
Lex H.
CEO
  • Totaalscore
    5 /5
  • Gebruiksgemak
    5 /5
  • Functies en functionaliteit
    Zonder beoordeling
  • Klantenondersteuning
    5 /5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    Zonder beoordeling
  • Bron van de reviewer 
  • Beoordeeld op 22-4-2016

"This software is very useful"

Opmerkingen: We've been using ITS Dispatch for about 4 years. Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. The ability to upload files to each record is awesome. The only downfall is, you can only get to the file from the record. There is no place where you can manage "all" the files you have saved. The posting feature is pretty cool. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software. The upfront cost and per user cost for proprietary software is much more expensive. If we had chosen to do so, our payments to ITS to date would still be less than the purchase of a proprietary software and accompanying components upfront. I like ITS for this reason. It operates pretty much just like proprietary software does. There are a couple of features that we would like to enhance, but for the most part its good. It would be nice if we could add comments or notes to "each" rate confirmation. Other things would add to ITS Dispatch are: If our documents could be signed and sent digitally within the system like DocUsign. As the world keeps changing so do the methods. The digital age is not like the old ways of having to print out, sign, scan, save, or fax a document. Its easier and much more convenient for the user to sign the document digitally.
Cons: Cant add or make comments or notes on each individual rate confirmation
Pros: Easy to use but not necessarily user friendly, ability to save our documents on each record.

Antwoord van de leverancier

van Truckstop.com op 5-5-2016

Hello Lex,

And thanks for the great review. We're happy to announce that we can troubleshoot these issues for you. Expect a call from one of our customer service reps.

We wish you continued success.

The ITS Dispatch team.

  • Bron van de reviewer 
  • Beoordeeld op 22-4-2016