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Wat is CoSupport AI?
CoSupport Customer is een autonome AI-chatbot, gebouwd op de gegevens van het bedrijf, die alle ondersteuningsverzoeken zelfstandig afhandelt.
Gebaseerd op een uniek AI-modellenensemble dat een LLM CoSupport Customer omvat, levert het antwoorden die gericht zijn op de problemen van de klant.
CoSupport Customer is beschikbaar via alle kanalen die de klanten gebruiken: e-mail, chats op de website en sociale media. Zo kan het team dat voor de klantenservice zorgt zich op complexere problemen richten.
Wie gebruikt CoSupport AI?
Bedrijven die de efficiëntie en nauwkeurigheid van klantenondersteuning en bedrijfsactiviteiten willen verbeteren met gepatenteerde AI-technologie die de reacties aan klanten automatiseert en waardevolle bedrijfsinzichten oplevert.
Waar kan CoSupport AI worden geïmplementeerd?
Over de leverancier
- CoSupport AI
Ondersteuning voor CoSupport AI
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
Beschikbaar in deze landen
Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden en nog 224 andere
prijzen van CoSupport AI
Beginprijs:
Over de leverancier
- CoSupport AI
Ondersteuning voor CoSupport AI
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
Beschikbaar in deze landen
Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden en nog 224 andere
Video's en afbeeldingen van CoSupport AI
Functies van CoSupport AI
Alternatieven voor CoSupport AI
Reviews over CoSupport AI
Gemiddelde score
Reviews op basis van bedrijfsgrootte (werknemers)
- <50
- 51-200
- 201-1.000
- >1.001
Reviews zoeken op score
Data analytics tool for each team member + content creation tool (two-in-one, AI based)
Opmerkingen: We became the real partners, meaning that the CoSupport AI team was dedicated to our project as if it were theirs. The goals were set properly from the very beginning, which led us to success. According to my team feedback, Label Your Data sales managers, marketologists, product managers and customer support agents use the AI assistant provided by this creative team on an everyday basis, saving time and effort.
Pluspunten:
Our team liked most that CoSupport AI is a company focused on customer service enhancement (as you might have guessed from its title). They have expert knowledge in this domain, and today, our company benefits from CoSupport AI solution. There are plenty of AI products in the market; however, I have rarely encountered such attention to detail during product implementation. This ultimately determines our success, as with a quality product, we can provide high-quality customer service.
Minpunten:
There were no breaches of agreements, misunderstandings, or delays. I am completely satisfied with the collaboration.
Reactie CoSupport AI
7 maanden geleden
Thank you for sharing your detailed feedback about our services. We're thrilled to hear that CoSupport AI has been a valuable asset for your team.
Quick setup, 50% faster ticket processing
Opmerkingen: Using CoSupport AI’s solution has really changed the game for us, making the support of clients and developers quicker and smoother by fitting right into our CRM. It's been great seeing faster response times and getting thumbs up from our team about the AI's help.
Pluspunten:
CoSupport Agent was easy to add to our system, the AI assistant didn't mess with our workflow, and actually made our support team quicker on their feet. The clear costs and straightforward talk from CoSupport AI made planning and setup stress-free.
Minpunten:
Truly, there hasn’t been a downside to our use of CoSupport AI; it met our project needs perfectly and even exceeded our expectations. Any initial synchronization between our teams was minor and quickly resolved, demonstrating the solution's adaptability and ease of integration.
CoSupport AI’s products added value to our business and our clients’ businesses
Opmerkingen: We were in search of a solution that would integrate into our emailing channels to speed up responses and not be bound by the need for investments while scaling up our customer service. CoSupport Customer, which is an AI assistant for customer service, hit all the goals we had in mind while planning this project.
Pluspunten:
CoSupport AI’s solution significantly enhanced our KPIs in customer support. We reduced the first response time by 38% and the total resolution time by 31%. Moreover, today we can scale up our customer service without investing time and effort in hiring and onboarding agents.
Minpunten:
There wasn't anything I disliked about CoSupport AI.
Response time reduction by 98% due to AI assistant implementation
Opmerkingen: Our experience is completely positive. After CoSupport AI’s solution implementation, we reduced the response time in our customer service by 98% due to response automation.
Pluspunten:
The most impressive thing about CoSupport AI is the team’s ability to create efficient AI solutions. Another impressive thing is smooth implementation.
Minpunten:
Our expectations are met, so there is not really anything to dislike.
Advanced AI Solutions for your Clients’ Inquiries
Opmerkingen: Working with CoSupport AI is 5 out of 5. They are good at focusing on our needs. Advanced AI solutions (CoAgent and CoCustomer) were implemented quickly. Our team received comprehensive training and starting from day 1 we were able to use the products. So overall, the experience is positive.
Pluspunten:
Working with CoSupport AI was a pleasant, smooth, and beneficial experience. Things we liked: — Variety of solutions — Customized approach — Transparency in pricing
Minpunten:
We currently can’t think of any aspects that need improvement at this time.
