--- description: Ontdek de plus- en minpunten van Zipchat en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zipchat - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Chatbot software](/directory/32448/chatbot/software) > [Zipchat](/software/1056535/zipchat) # Zipchat Canonical: https://www.capterra.nl/software/1056535/zipchat Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/1056535/zipchat?page=2) > AI-chatbot voor e-commerce: verhoog conversies 5x, automatiseer ondersteuning en stimuleer verkoop met 24/7 proactieve interacties. > > Oordeel: score van **4.8/5** door 26 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Zipchat? Onze AI-chatbot is ideaal voor e-commerce op Shopify, Woocommerce, Magento en Prestashop. Het verhoogt verkoop, vermindert winkelwagenverlating, ondersteunt 95+ talen en optimaliseert de klantreis. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.8/5** | 26 Reviews | | Gebruiksgemak | 4.8/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.7/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Zipchat ## Commerciële context - **Beginprijs**: US$ 49,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 210 meer ## Functies - AI Copilot - AI/machine learning - Aanpasbare branding - Augmented analytics - Chatbot - Geautomatiseerde antwoorden - Klantenondersteuning - Leadkwalificatie - Overdrachten en routering - Taaldetectie - Verwerking van natuurlijke taal (NLP) - Vooraf geconfigureerde bot ## Integraties (11 in totaal) - ActiveCampaign - BigCommerce - Klaviyo - Mailchimp - PrestaShop - Shopify - Webflow - Wix - WooCommerce - WordPress - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - 24/7 (contact met medewerker) - Chatten ## Categorie - [Chatbot software](https://www.capterra.nl/directory/32448/chatbot/software) ## Alternatieven 1. [Tidio](https://www.capterra.nl/software/144040/tidio-chat) — 4.7/5 (590 reviews) 2. [Intercom](https://www.capterra.nl/software/134347/intercom) — 4.5/5 (1131 reviews) 3. [Crisp](https://www.capterra.nl/software/151292/crisp) — 4.6/5 (147 reviews) 4. [Appy Pie](https://www.capterra.nl/software/140928/appy-pie) — 4.6/5 (1389 reviews) 5. [Freshchat](https://www.capterra.nl/software/158117/freshchat) — 4.1/5 (115 reviews) ## Reviews ### "Excellent chatbot from an excellent company" — 5.0/5 > **Joris** | *19 augustus 2025* | Bouwmaterialen | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Great chat tool, created by a company that strives to make the product more comprehensive and better every day. > > **Minpunten**: In the beginning, there was no option to have a chat taken over by a human, but now that works well too. ----- ### "Great AI chatbot for complex products and real use cases" — 5.0/5 > **Tomáš** | *10 februari 2026* | Cosmetica | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The level of control and customization. Being able to fully prompt the chatbot, adjust answers, and fine-tune its behavior directly in the admin is the biggest advantage. It allows us to keep the chat aligned with our brand voice and real product expertise, which is essential in a professional e-commerce environment. Zipchat is good value for money, flexible setup, and very solid performance for an AI chat tool. The product is easy to integrate into the website, works reliably, and gives us much more control than most competing solutions. Customer support has been responsive and helpful when needed. > > **Minpunten**: It’s not a “set it and forget it” tool if you want the best results, but that also comes with the benefit of flexibility. > > Overall, our experience with Zipchat has been very positive. We use it to help customers navigate a complex product assortment and answer repetitive questions without overloading our support team. The chatbot improves the customer experience while saving time internally, and the flexibility of the tool makes it suitable even for more demanding use cases. ----- ### "I Recomment ZipChat" — 4.0/5 > **AJ** | *1 mei 2025* | Schoolleiding | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Ease of setup and use. Support is quick and helpful. It works like it says it does. > > **Minpunten**: I would have given ZipChat a 5 star, however had a little difficulty reaching someone to signup and get started. Nothing outrageous but did have a little trouble there. And I would like the knowledge base build out a little more with more specific instructions for various use cases. > > Does exactly what it says it does. We recommend it and will continue our use with probably some additions with our other businesses. ----- ### "Zipchat Usage" — 5.0/5 > **Bimpe** | *8 augustus 2025* | Marketing en reclame | Aanbevelingsscore: 6.0/10 > > **Pluspunten**: Great customer support and helpful suggestions for workarounds regarding their features. Always a pleasant interaction > > **Minpunten**: not much. I think sometimes their integrations feel quite limited even when trying to use zapier. I also wish they could automate send and had more of workflow functionality. ----- ### "Feedback on Zipchat: pros, cons, and overall experience" — 5.0/5 > **Mattia** | *31 oktober 2025* | Kleding en mode | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: I like that it can respond accurately and promptly, and that it is possible to intervene when the response is not what you want or correct. It is also very important that it can send an email to the site owner when Zipchat does not know how to respond. The site's user interface is also excellent. > > **Minpunten**: I find that at the moment there is nothing that doesn't work and that I don't like, as the software is constantly evolving and the support is excellent. > > Zipchat has truly revolutionized the way we work\! It handles customer interactions quickly and accurately, saving a lot of time for the colleague who used to manage the live chat. Now our team can focus on other important tasks and be more productive overall. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/1056535/zipchat?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/1056535/zipchat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Gestructureerde gegevens