--- description: Ontdek de plus- en minpunten van HelpHero en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HelpHero - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Onboarding software](/directory/30819/onboarding/software) > [HelpHero](/software/1053316/helphero) # HelpHero Canonical: https://www.capterra.nl/software/1053316/helphero Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/1053316/helphero?page=2) > HelpHero is een eenvoudige en betaalbare softwaretool die wordt gebruikt om zonder code betere onboarding- en helpervaringen voor app-gebruikers te creëren. > > Oordeel: score van **4.7/5** door 7 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt HelpHero? HelpHero wordt vertrouwd door gebruikersgestuurde bedrijven wereldwijd, van startups tot gevestigde bedrijven. ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.7/5** | 7 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.1/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 80% | (8/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: HelpHero ## Commerciële context - **Beginprijs**: US$ 55,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - Aanpasbare sjablonen - Aanstellen (van personeel) - Activiteiten volgen - Activiteitendashboard - Content maken - Contextafhankelijke richtlijnen - Doelgroeptargeting - Gebruikers inwerken - In-app training - Klantenbinding - Rapportage en analyse - Rapportage en statistieken - Selfservicetools - Visuele analyse - Voor meerdere talen - Zelfserviceportal ## Integraties (1 in totaal) - Intercom ## Ondersteuningsopties - E-mail/helpdesk - Chatten ## Categorie - [Onboarding software](https://www.capterra.nl/directory/30819/onboarding/software) ## Gerelateerde categorieën - [Onboarding software](https://www.capterra.nl/directory/30819/onboarding/software) - [UX-tools (User Experience)](https://www.capterra.nl/directory/31036/ux/software) - [DAP-software](https://www.capterra.nl/directory/31638/digital-adoption-platform/software) - [Onboardingsoftware voor klanten](https://www.capterra.nl/directory/33476/client-onboarding/software) - [Customer success software](https://www.capterra.nl/directory/30961/customer-success/software) ## Alternatieven 1. [Product Fruits](https://www.capterra.nl/software/1011214/product-fruits) — 4.7/5 (89 reviews) 2. [Rocketlane](https://www.capterra.nl/software/1015299/rocketlane) — 4.7/5 (127 reviews) 3. [GUIDEcx](https://www.capterra.nl/software/175189/guidecx) — 4.7/5 (64 reviews) 4. [Pipefy](https://www.capterra.nl/software/144848/pipefy) — 4.6/5 (321 reviews) 5. [Userlane](https://www.capterra.nl/software/157465/userlane) — 4.5/5 (47 reviews) ## Reviews ### "Great price, great service" — 5.0/5 > **Geverifieerde reviewer** | *3 oktober 2023* | Kantoorbenodigdheden | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: HelpHero is a low-cost and easy to implement solution that allows us to quickly generate customer onboarding guides. > > **Minpunten**: The only negative I would have is the Dismiss vs. Cancel options on tours can be a little confusing. > > The overall experience has been great. Anytime I needed help, they were quick to respond. ----- ### "Excellent onboarding product - we use it in two apps" — 5.0/5 > **Pablo** | *20 oktober 2023* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Simplicity, the fact that is "just works", scalable, excellent customer service, price > > **Minpunten**: Lack of in-built ability to space out popups over time (e.g. "run this workflow only if the previous one finished at least a day ago"). It can be done by requires coding. > > HelpHero has been all along the way for us in our journey. We use it in two separate products. It has scaled really well with our business and user patterns. Customer support has been always incredible. For instance, we required WCAG AA accessibility features and they added them within weeks. ----- ### "Good for starting cheap, but it lacks in the details" — 4.0/5 > **Oliver** | *17 november 2023* | Consumentendiensten | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: It's inexpensive and easy to set up. The basic functionality is in place and works as intended. > > **Minpunten**: The login flow with the magic link is not convenient. Also, the editor is unintuitive at times. We now have dozens of tours that still can't be sorted in folders. That could need a redesign for sure. > > Overall I think it was the right choice to go with HelpHero when we started. Not at least because of the competitive pricing. Now with some traction more pro features and a higher level of customization would be needed, but we are stuck there. Now we need to consider switching to a more sophisticated solution, which is not what we would love to do. ----- ### "\[sensitive content hidden\] is fantastic" — 5.0/5 > **James** | *23 november 2023* | Automotive | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Customer support from \[sensitive content hidden\] has been exemplary. His professional and simple requests allowed us to resolve a long-standing issue with our integration coding. > > **Minpunten**: I cannot deactivate / draft tours. I have to delete it a recreate the template from a saved doc when ready to reimplement. > > HelpHero has been a very effective tool to use in a multitude of ways. We've used it for onboarding tours, release notes, announcements \& alerts. It has helped us to expose messages far quicker to our users, than if we'd had to develop a popup. ----- ### "New Innovations HelpHero Review" — 5.0/5 > **Marton** | *3 november 2023* | Medische praktijk | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I like how we're able to provide in-software guidance on how to use our product – since it can be difficult for new users. > > **Minpunten**: I wish there was a way to create folders for all of the tours, checklists, and hotspots; the organization of folders would help us find things that we've built much easier. Also, I wish there was a way to include a button for users to turn tours on/off. > > Overall, I think it's a fantastic product that really helps our users learn how to use our software. Great job\! ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.capterra.nl/software/1053316/helphero?page=2) ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/1053316/helphero) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens