Workamajig

14+ years using WMJ

Opmerkingen: From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible. Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Pluspunten:

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Minpunten:

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

We call it Jiggy!!

Opmerkingen: The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on.

Pluspunten:

This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay!

Minpunten:

The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results.

Project Management Made Easy

Pluspunten:

We used this platform for a marketing agency, where we dealt with multiple different clients and different types of projects. This software was perfect for managing time sheets, time put to projects, working on a project with multiple departments within the agency, and keeping all the financial details easy to find and work on. I highly recommend this software.

Minpunten:

Sometimes there were glitches with building schedules and not getting the notifications sent out properly to notify people when the project was on their plate. This was a bug that would be great to fix.

A dense, useful, but often unituitive task management platform

Opmerkingen: As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Pluspunten:

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success. Fairly customizable, with a ability to create custom and interdependent forms When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability. Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Minpunten:

A fairly steep learning curve. The interface is very text heavy. Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc. No simple and effective way (in our video environment) to store and display media, generate proofs, etc. Search functions didn't live update, making navigating backlogs more cumbersome.

Media Planning

Opmerkingen: Overall, I find that the software is very easy to use. I use WMJ every day for several different parts of my job and have had no major issues that I can speak to. When things need to be tweaked or adjusted, I am able to get the proper support to make any adjustments that I need to.

Pluspunten:

I was a little slow to adjust from WMJ classic to Platinum, but the transition went great. Platinum is much easier to navigate through and from a Insertion/Broadcast order creation perspective, I have found that that things are laid out more clearly. From my perspective, it is much easier to use than previous versions. I also like the ability to copy line items for easy editing when creating orders and being able to create an order in the system.

Minpunten:

When creating a broadcast/insertion order with several lines, the software can get a little bogged down. With lots of information being uploaded at once I can understand why, but sometimes things lag a bit. I also find that it's difficult to make revisions to orders. I understand that once orders are approved that things get locked in for billing purposes, but it can be tedious to make edits if adjustments need to be made.