Wat is simPRO?
simPRO is een krachtige softwareoplossing voor het buitendienstbeheer, gemaakt door professionele vakmensen voor professionele vakmensen. Als je worstelt met het creëren van offertes voor klussen, het beheren van projecten in meerdere fasen, het beheren van voorraad, het verbinden van het kantoor met het veld of andere gebieden van je workflow, biedt simPRO een gestroomlijnd platform om je grootste uitdagingen aan te pakken en je tegelijkertijd te helpen je productiviteit en winst te verhogen. Meer dan 120.000 gespecialiseerde vakmensen vertrouwen op simPRO voor hun workflowmanagement.
Wie gebruikt simPRO?
Enterprise werd ontworpen voor de commerciële en dienstensector door aannemers uit die sector, met inbegrip van loodgieterij, elektriciteit, datanetwerken, zonne-energie, HVAC en beveiliging.
Waar kan simPRO worden geïmplementeerd?
Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel)
Over de leverancier
- simPRO Software
- Gevestigd in Brisbane, Australië
- Opgericht in 2002
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Australië, Canada, Ierland, Nieuw-Zeeland, Verenigde Staten
Talen
Engels, Spaans
prijzen van simPRO
Beginprijs:
- Ja, heeft een gratis proefversie
- Geen gratis versie
simPRO heeft geen gratis versie maar biedt wel een gratis proefperiode.
Over de leverancier
- simPRO Software
- Gevestigd in Brisbane, Australië
- Opgericht in 2002
- Telefonische ondersteuning
- Chatten
Beschikbaar in deze landen
Australië, Canada, Ierland, Nieuw-Zeeland, Verenigde Staten
Talen
Engels, Spaans
Video's en afbeeldingen van simPRO
Vergelijk de kosten van simPRO met soortgelijke producten
Functies van simPRO
Alternatieven voor simPRO
Reviews over simPRO
Lori M.
Best overall Service/Project Software on the Market
Opmerkingen: It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.
Pluspunten:
simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.
Minpunten:
It takes some time to learn all the nuances of the program to become fluent in "simPROese".
Reactie simPRO Software
3 jaar geleden
Hi there Lori. Great to hear feedback from you, and to hear that you, and your business, are happy with the service that we provide. As always, if you require ongoing support with simPRO¿s solutions, we encourage you to contact your local Support Team to voice your feedback so we can assist. For our contact details, follow this link and scroll to the bottom of the page for our contact information across the globe: http://helpguide.simprogroup.com/Content/Welcome.htm From Team simPRO
Rob H.
Overwogen alternatieven:
Robust and intuitive field management software
Opmerkingen: Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.
Pluspunten:
When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.
Minpunten:
There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.
Reactie simPRO Software
3 jaar geleden
Hi Rob, thanks for taking the time to review simPRO! We're glad to hear that simPRO is helping your business become more organized and efficient. We encourage you to submit your ideas in regards to the contacts database to the Ideas Portal (go to "Help > "Suggest an Idea" in your simPRO build). Our dedicated product development team uses customer suggestions to regularly enhance simPRO features. If you need any other assistance, visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO
Dean K.
Transformative Field Service Management
Pluspunten:
The end-to-end solution of simPRO, from Lead to Invoicing, has helped to transform and streamline our business processes, going from an old server-based system to this new cloud-based system. Overall simPRO is a versatile field service management and service desk software that can also incorporate the management of larger projects.
Minpunten:
Asset management and asset/job history could be more transparent. The system is very much geared towards assets that do not have multiple parts to them as it's difficult to see what parts have been replaced or haven't over time, plus you cannot see total asset spend of callouts.
Reactie simPRO Software
gisteren
Hi Dean, Thank you so much for leaving this incredibly insightful review. Feedback like this inspires our team to continue innovating and creating the best experience for our customers. We are thrilled to hear that simPRO has helped transform and streamline your business processes. We also appreciate your feedback in regard to asset management. I would implore you to submit this to our Ideas Portal; every idea submitted is reviewed by the simPRO team. simPRO has a development team dedicated solely to acting on these suggestions and in the last year alone, the team has been able to resolve over 120 ideas. Thank you again, Dean! Looking forward to continue working with you.
Russell T.
Overwogen alternatieven:
Customer Service is horrible, lots of broken promises.
Opmerkingen: Our experience with Simpro started out great. The sales person promised us the world and we bought in. The onboarding process was partially hampered by Covid so the whole process was done online. We worked our way though that and started to use the program. We even switched our accounting software to one that was compatible with their system. A lot of the features that they promised to be seamless were not and I kept getting told that it would get better and that they would work on it. The tax features were not compatible in Canada, even though we were assured numerous times that they were and when they finally admitted that they weren't they promised they would fix the issues. We limped along with the software for about 6 months all the while being promised that the issues were being fixed. During this time we saw a definite drop in revenue, that corrected itself when we cancelled the software. We eventually got in contact with upper management, they promised to work with us and make things right. Unfortunately that is all it was, promises that were never followed through on. After cancelling Simpro we were promised that they would keep in contact and even potentially talk about refunding some money. From that point on they refused to reply to emails or phone calls. Stay away. They only care about collecting your money and will say whatever they need to to do this.
Pluspunten:
The Quote features and catalogue worked well.
Minpunten:
Time entering, looking back on jobs, live time costing
Reactie simPRO Software
vorige maand
Hi there Russell, Thank you for your candid feedback and details in regard to your experience with simPRO. We are deeply saddened to hear that you had a less than ideal experience with our software and team. We understand the implementation process can be a lot of work for your business. Our training process is robust and can take a significant amount of time, however, it is essential for long-term success with our software. We are also disappointed to hear that you were not pleased with the experience you had with our upper management; serving our customers is a top priority of ours, and we want to make sure it is being showcased through all of our simPRO departments. We have reached out to your Account Management team to have them assist you in any way possible. Once again, we would like to sincerely apologize for any negative experience you have had, and we wish you all the best in your future endeavors.
Pippa T.
Excellent Product & Support
Opmerkingen: From the first contact with Simpro, they were excellent. [SENSITIVE CONTENT HIDDEN] who was great, came to see us and showed us what it could do for us, so having to consider very carefully following a failed software implementation with another provider, we decided to proceed with them. They weren't the cheapest but we got a good feel for the company and we haven't been disappointed. It wasn't an easy task transferring our data to Simpro and was very time consuming but has been completely worth it now it's up and running.
Pluspunten:
It's very user friendly and just works for our business
Minpunten:
Occasionally we find there is no fix for something we want to change to suit our needs but there is usually a way around it and support are very helpful with suggestions. I am able to submit suggestions to a forum in which they consider putting changes in place if they can.
Reactie simPRO Software
3 maanden geleden
Hi there Pippa, we cannot thank you enough for your kind words and feedback! Success stories like this inspires our team everyday. We look forward to continuing our partnership. Wishing you all the best!
