Genius ERP

"Genius ERP - Medium Sized Manufacturer Review"

Opmerkingen: The business issue we needed to solve was the individual software silos that we had to perform a total process. It was fragmented and time consuming to move data through the individual systems. Genius helped us solve the problem quickly and efficiently. Their support group is industry leading!

Pluspunten: Genius ERP is a very comprehensive, module based solution. It integrated our time keeping requirements for production, our Engineering drawings, the Estimating and Quoting functions, Purchasing, and Accounting. It truly is enterprise wide software. It is a very logical interface to understand, and integrates well with our Payroll platform.

Minpunten: If there was a Payroll option, it would be complete! We needed to customize reports for our environment, which was understandable, but outside the initial project scope.

"Great Support"

Opmerkingen: We have really just begun to capture some data, but advantages so far are job costing, tracking/scheduling, and analysis.

Pluspunten: Easy to navigate, comprehensive data collection and analysis.

Minpunten: Some fields are not readily searchable, or smart. Many softwares today allow you start typing and it knows what you are looking for - making recommendation or gray line filling in so you can simply hit enter.

"You have to pay for everything all thetime; Very poor customer service"

Pluspunten: It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.

Minpunten: Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost.
Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow!
The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)

"End to End Manufacturing ERP"

Opmerkingen: We have had a great experience with Genius. Their product consultants who helped us implement the software focused on how to develop processes through the software that solved some bottlenecks as well as gave us much better cost and hour tracking.

Pluspunten: We chose Genius ERP because we are a custom, make to order manufacturer, and Genius allows us to design and release parts of the machines in Solidworks as they are complete to production. This allows us to manufacture complex machines in less time by getting a jump start on long lead items using just in time purchasing and production scheduling. Genius tracks all costs to each machine which gives great visibility into our margins that we can trace all the way to our financial reports.
Genius ERP is utilized throughout all our business processes from customer order through to final shipment and invoicing and then flows through to our financial reports. With all employees working in a single integrated system, it has allowed our process flow to become smoother with less questions popping up across departments.

Minpunten: I would love to see them update the UI. There are lots of clicks required with each transaction.

"KISS principle"

Opmerkingen: Overall, we are happy to be working with Genius ERP.
It provide use with all the informations necessary to make decision regarding production and purchassing.
Today we feel in control of our production cost and our inventory and can focus most of our time on product devellopment and in our continus improvement process.

Pluspunten: I really like the simplicity of the software, it's simple and clear with the right amount of information on screen for the need of a small to mid-size business, it makes it easy to use for new employee. The UI is pleasant to use, and make it simple for user to find an option or to understand where to click.

Technical support is quick to repond when you have a major issue. The transfert from engineering to manufacturing is fast and easy, the integration with Solidwork is simple tu use and makes it really .

Minpunten: I really don't like the fact that they make changes to the software and force sometime a way of working instead of adding a configuration option to let the user choose how he prefere the software to repond. They choose simplicity, but sometime it makes it diffcult to twaek the software to your need when it could have been achieved with a simple control box in the configuration menu.