IQMS ERP Software

Opmerkingen: Overall, I've had a very positive experience with IQMS as it helps drive the company's workflows for manufacturing.

Pluspunten: I chose IQMS over other ERP Systems because it brought together all the company's functional areas into a single platform (Manufacturing, Finance, Quality). I also liked it was a single company with a single tech support number to deal with.

Minpunten: The implementation was a big project.... I wish I had been slightly more involved to prevent headaches down the road.

Opmerkingen: If we had not implemented three years ago, we would have been up a creek without a paddle. It is truly an end to end solution and with so many packages to add on to the core, it will be able to grow with us into the future.

Pluspunten: This system goes from quote to customer right through sales, purchasing, engineering, manufacturing, quality control, material review board, non-conformance, returns. HR modules and document control are available. Warehouse and distribution allowing for scanners and barcoding. Many many add on's within the same software company - as well as the ability to go outside the core and get third party spreadsheet add on's that make reporting a breeze. Unbelievable continuity in this system. This is the first system where the schedule was actually useful - we do not have to do our scheduling outside the system!!!! With crystal report writer, every report can be modified to your specific needs. With various areas for custom fields in all sorts of places, you can set your own fields that you require that are not already in an extensive list of fields already available. We have implemented the core packages plus MRO, Quality, Document Control and are planning to put some HR and warehouse management packages on shortly.

Minpunten: Because of its overwhelming ability to do almost anything, sometimes you are disappointed by some small things it cannot do. Sometimes you have to go through a couple of people to find the best solution to your problems in support, but generally they get you the answers in a timely manner.

Opmerkingen: Compared with other ERP systems, it doesn't require the backend support that many competitors require. IQMS runs on an average server with out a lot of customization costs and high end hardware.

Pluspunten: Fairly intuitive. Most areas are quick to use without a deep dive. Depending on your view one of the benefits is that you can jump from module to module via right click. Multiple ways to reach the same information.

Minpunten: Reporting is a little cumbersome unless you are well versed in Crystal Reporting or have the lead time to have a custom report built.

Opmerkingen: Getting IQMS will be like hiring the most productive IT person(s) you've ever seen.
IQMS will not solve all your problems, just most of them.
And as your business grows and your needs change, you will likely be pleasantly surprised to discover that IQMS has the depth and robustness to grow with you.
Take your time and make sure you define your needs/wants well. Imagine both the scenarios of bad economy and 50% drop in your sales, and then good economy and 50% increase in your sales. What's your annual maintenance cost, and license pricing going to be? Be sure to do the math, and buy only what you need, and what you (and your employees) will actually implement and use.
IQMS is flexible and helpful with this. Unlike others, my experience is that IQMS will undersell you (i.e. talk you into buying less now, and more later, rather than all now). Listen to their advice.

Pluspunten: Customer service oriented.
Robust, feature rich, fault tolerant, scalable, flexible.
Quick right click jump features everywhere.
Lots of customization possibilities.
Many automation options from order entry (EDI) to real time scheduling on the floor, to labeling and shipping out the door.
Crystal Reports and regularly scheduled Alerts Server allows granular management by exception as needed (this combo comes close to being your silver bullet).
Integrated EDI solution, serialization, bar code scanning, real time workstation monitoring (no 3rd party complications).
Getting to appropriate support level for your problems is better than most software companies. IQMS will engage you at multiple levels in a variety of ways to try to meet your needs: online docs, webinars, emails/calls to support or the users group, plus online training and/or consulting options at additional cost.

Minpunten: No real cons that wouldn't apply generally to all other ERP software (for example, the cost of annual maintenance and license pricing model, better tools for monitoring license usage, cumbersome security, and the upgrade process).
You do need at least one full time in-house "champion."
Most of our issues with IQ tend to be self-inflicted and usually come from our internal lack of proper understanding of the appropriate use of the program, and/or real world constraints (for example, "do you want it under budget or on time?"). As with any software support, sometimes you must patiently ask complicated questions a couple of different ways before you both reach a mutual understanding of each other's positions.

Pluspunten: The software is huge and more customizable to our particular business model than competitors.

Minpunten: The system is huge, and it is impossible to learn it without ongoing training. Support is really a sales team for training, and consistently pushes customers in need of assistance to purchase training, in lieu of actually providing support.