Wat is Sirvoy?

Sirvoy biedt een reeks tools voor vastgoedbeheer, waaronder een vastgoedbeheersysteem, boekingsengine en geïntegreerde kanaalbeheerder. Het krachtige, functierijke systeem is ongelooflijk gebruiksvriendelijk en biedt hoteliers de flexibiliteit om de software aan te passen aan de behoeften van hun accommodatie. De eenvoud van Sirvoy betekent dat de installatie moeiteloos is en dat de klantenservice 24/7 beschikbaar is voor voortdurende training en ondersteuning.

Wie gebruikt Sirvoy?

Sirvoy is een zeer aanpasbaar vastgoedbeheersysteem en kanaalbeheerder ontworpen voor aanbieders van allerlei accommodaties. Gebruiksvriendelijke en functierijke software met een verrassend interessant prijskaartje.

Sirvoy - Details

Sirvoy

Opgericht in 2008

Sirvoy - Details

Sirvoy

Opgericht in 2008

Video's en afbeeldingen van Sirvoy

Sirvoy-video
Sirvoy Software - 1 - miniatuur
Sirvoy Software - 2 - miniatuur
Sirvoy Software - 3 - miniatuur
Sirvoy Software - 4 - miniatuur
Sirvoy Software - 5 - miniatuur

Vergelijk de kosten van Sirvoy met soortgelijke producten

Vanaf

€ 9,00/maand
N.v.t
US$ 10,00/eenmalig
N.v.t

Gratis versie

Gratis versie Nee
Gratis versie Nee
Gratis versie Nee
Gratis versie Ja

Gratis proef

Gratis proef Ja
Gratis proef Ja
Gratis proef Ja
Gratis proef Nee

Sirvoy - implementatie en ondersteuning

Ondersteuning

  • E-mail/helpdesk
  • Kennisbank
  • Telefonische ondersteuning
  • 24/7 (contact met medewerker)
  • Chatten

Implementatie

  • Cloud, SaaS, Web
  • Android (mobiel)
  • iPhone (mobiel)
  • iPad (mobiel)

Training

  • Live online
  • Webinars
  • Documentatie
  • Video's

Functies van Sirvoy

  • API
  • Aanpasbare branding
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteitendashboard
  • Administratie
  • Beheer van factuurtarieven
  • Beheer van meerdere kanalen
  • Beschikbaarheidsbeheer
  • Bewaking
  • Cashbeheer
  • E-mailsjablonen
  • Elektronische betalingen
  • Faciliteitsplanning
  • Factuurbeheer
  • GDS/OTA-integratie
  • Gegevens importeren en exporteren
  • Geplande en geautomatiseerde rapporten
  • Huishoudbeheer
  • Integraties van derden
  • Kalenderbeheer
  • Kamers reserveren
  • Kanaalbeheer
  • Klantenaccounts
  • Klantendatabase
  • Kortingsbeheer
  • Meerdere panden
  • Mobiele toegang
  • Multilocatie
  • Onderhoudsplanning
  • Online reserveren
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Prijsoptimalisatie
  • Privéruimten
  • Promotiebeheer
  • Provisiebeheer
  • Rapportage en statistieken
  • Registratiebeheer
  • Reputatiebeheer
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Slaapzalen
  • Taakbeheer
  • Taakplanning
  • Toegangsopties/machtigingen
  • Verkooppunt
  • Verwerking van creditcards
  • Voor meerdere talen
  • Voorraadbeheer

Bekijk de volledige lijst van Hostel management software

  • API
  • Aanpasbare branding
  • Aanpasbare rapporten
  • Aanpasbare sjablonen
  • Aanpasbare velden
  • Activiteitendashboard
  • Administratie
  • Beheer van factuurtarieven
  • Beheer van meerdere kanalen
  • Beschikbaarheidsbeheer
  • Contactenbeheer
  • Distributie via meerdere kanalen
  • Dynamische prijzen
  • E-mailsjablonen
  • Elektronische betalingen
  • Evenementenkalender
  • Factureren
  • Factuurbeheer
  • Gebruikersbeheer
  • Gegevens importeren en exporteren
  • Integraties van derden
  • Kalenderbeheer
  • Kamers reserveren
  • Kanaalanalytics
  • Kanaalbeheer
  • Kill switch
  • Kortingsbeheer
  • Marketing via meerdere kanalen
  • Mobiele toegang
  • Multilocatie
  • Onderhoudsplanning
  • Online reserveren
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Promotiebeheer
  • Rapportage en statistieken
  • Realtime gegevens
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Restrictiebeheer
  • Ruimte-inventaris
  • Sjabloonbeheer
  • Slepen en neerzetten
  • Synchronisatie van meerdere kanalen
  • Taakbeheer
  • Verwerking van creditcards
  • Voorraadbeheer
  • Waarschuwingen/Meldingen
  • Website-integratie
  • Zoeken/filteren

Bekijk de volledige lijst van Hotel channel manager software

  • API
  • Aanpasbare sjablonen
  • Activiteitendashboard
  • Beheer van factuurtarieven
  • Beheer van gastervaringen
  • Beheer van meerdere kanalen
  • Beschikbaarheidsbeheer
  • CRM
  • Cateringbeheer
  • Elektronische betalingen
  • Enkelvoudig vastgoed
  • Factureren
  • Factuurbeheer
  • Frontdeskbeheer
  • GDS/OTA-integratie
  • Gebruikersbeheer
  • Gegevens importeren en exporteren
  • Gegevenssynchronisatie
  • Geïntegreerde boekhouding
  • Huishoudbeheer
  • Inkomstenbeheer
  • Integraties van derden
  • Kalenderbeheer
  • Kamers reserveren
  • Kanaalbeheer
  • Klantendatabase
  • Kortingsbeheer
  • Loyaliteitsprogramma
  • Marketingautomatisering
  • Meerdere panden
  • Meerdere valuta's
  • Multilocatie
  • Onderhoudsbeheer
  • Onderhoudsplanning
  • Online reserveren
  • Personeelsbeheer
  • Prijs- en margebeheer
  • Promotiebeheer
  • Rapportage en analyse
  • Rapportage en statistieken
  • Reserveringenbeheer
  • Reserveringsbeheer
  • Reviewbeheer
  • Tariefbeheer
  • Verkooppunt
  • Verlengd verblijf
  • Verwerking van creditcards
  • Voor vakantieverhuur
  • Voorraadbeheer
  • Wellness/Activiteitenbeheer

Bekijk de volledige lijst van Hotel software

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Reviews over Sirvoy

Lees alle 230 reviews

Gemiddelde score

In totaal
4,6
Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,3
Waar voor je geld
4,7

Reviews op basis van score

5
162
4
58
3
8
2
1
1
1

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Arne frode P.
Arne frode P.
Founder and Owner in Noorwegen
Geverifieerde LinkedIn-gebruiker
Groothandel, 11-50 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Great booking system - easy to use

5 3 jaar geleden

Opmerkingen: In our company we save time and money using Sirvoy software.
Works every time - any time :)

Pluspunten:

Sirvoy booking system has a user friendly platform that makes it very easy for all our employees to use. Easy to customize for our needs and gives us all info needed for quick company status. In our hotel, Sirvoy gives all employees online info regarding guests - who, when, special notes, extra charges upon agreement, cleaning status for rooms, payments, etc. Sirvoy online software gives us rapid full control over our income 24/7.

Minpunten:

We are most satisfied with this software.

Reactie Sirvoy

3 jaar geleden

Hi Arne, thanks for your kind words, we're all delighted to know that Sirvoy is ticking all the boxes for your business and hope it continues to do so! Love your last comment 'works every time, any time' - would make a great slogan! ;) Adele

Mark G.
Owner in Australië
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The PERFECT solution for any small to medium hotel operation with EXCELLENT customer support

5 7 maanden geleden

Opmerkingen: We're a very small, seasonal ski lodge run by volunteer members and this solution makes it so easy for all of us and the prices are very reasonable, and we don't have to pay commissions.

Pluspunten:

Sirvoy is so easy to use and set up and it runs perfectly out of the box but there are also loads of customisable features that can help make the booking engine your own. I love the Trip Advisor integration (included on the basic plan which is great), and I love the custom booking rules that you can set up. The updated online booking form is clear and easy to use and the stripe payment integration makes taking payments a breeze. The pricing is generally fair and resonable and very competative with similar products. However, the thing I love the most, is the super responsive customer service. It's chat only, but they seem to be always online and I almost always get my (sometimes complex) queries resolved first time without having to wait in line. It's EXCELLENT SERVICE. Highly recommended.

Minpunten:

The jump in price from 10 rooms to 11 rooms is very steep, and there are some features I'd like to see included in the basic plan such as multi users (for security reasons this should be allowed), and it would be nice to be able to make bookings by clicking on the availability calendar. Also the room photo functionlity on the booking page is a little awkward but I'm really nit picking here.

Reactie Sirvoy

7 maanden geleden

Hi Mark, we LOVED reading this super review and are so happy Sirvoy is working out so well for you. And just as a side point, you can always call (+61 7 4410 9400 from Australia) or email ([email protected]) as well as chat,no matter your preferred method, we're here for you! Thanks so much for leaving us your feedback. Regards, Adele

Bjørn L.
owner in Noorwegen
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Good but with a hatch

4 2 maanden geleden Nieuw

Opmerkingen: I'm happy with the software and support but be aware that they can change the pricing and change the pricing model /setup after you sign up.
I'm running cabin rental and a camp site. Prices is based on how many rental units you have and one of the selling points before signup was that 4 motorhome/caravan/tent pitches was equal to one room. This pricing model was good for me and put some of my camping pitches in to the system and planed to to use the system for the whole camping part of my business, Overnight the changed this model and everything is one-one. It resulted of a big price increase for me (they called it minor increase) I had to change my plan to use system for for booking camping pitches and only use it for room and cabin rental. I dont like changes like that after signup and are looking for an alternative system that will cover the needs for my whole business.

Pluspunten:

Ease of use and have almost al the functionality i need Good support. Good integrations. (eg to most channel partners)

Minpunten:

May have not found it but seems to lack possibility to set some restrictions. e.g specific and generic cancelation policies

Dennis C.
Managing Director in Antigua en Barbuda
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Used it for several years

2 4 jaar geleden

Pluspunten:

Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Minpunten:

It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Reactie Sirvoy

4 jaar geleden

Hi Dennis, thanks for your review. See my responses below. - It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to [email protected] if you wish to detail further. - In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed. - Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature. - You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish. - If you click on the user icon on the top right of every page it will give you an option to contact support. - I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received. I hope this clarifies some of the issues. Thanks, Adele

Miriam G.
Manager in Nieuw-Zeeland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Outstanding customer service

5 7 maanden geleden

Opmerkingen: I love this product for my Hospitality Property Management and Channel Management. I'm now setting it up for a second property. A few days into the 14 day free trial and I was hooked. The setup is smooth, simple to follow, and easily linked to our website, channels, and the secure online payment service. Their background monitoring is vigilant, and on occasion I have received pro-active help before I even realized I needed it. This level of care in customer service is rarely experienced.
I also love that the product is sufficiently well thought through that it doesn't require lengthy initial or ongoing training sessions. In my view if you can't learn a system on the fly then it's too complicated.
There are no perfect systems, but for me Sirvoy is pretty close!

Pluspunten:

Clean and simple visuals. Easy to use. No training required. Online help via chat is readily available. Support staff are fantastic, helpful, pro-active, thorough.

Minpunten:

On the odd occasion I have bumped up against some limitations around options for promotional offers, but so far have always found a work-around.

Reactie Sirvoy

7 maanden geleden

Hi Miriam, what an amazing review, such a great start to the day to read about your experience with Sirvoy so thank you for taking the time to relate it. It has always been the aim to produce a simple, solid system with superior customer service and to hear that we are achieving that end is very satisfying. I have shared your feedback with our support team to encourage them to keep up their great work! Thanks so much for choosing Sirvoy, Adele