Helpt Nederlandse bedrijven al 15 jaar
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Wat is Sirvoy?

Sirvoy biedt een reeks tools voor vastgoedbeheer, waaronder een vastgoedbeheersysteem, boekingsengine en geïntegreerde kanaalbeheerder. Het krachtige, functierijke systeem is ongelooflijk gebruiksvriendelijk en biedt hoteliers de flexibiliteit om de software aan te passen aan de behoeften van hun accommodatie. De eenvoud van Sirvoy betekent dat de installatie moeiteloos is en dat de klantenservice 24/7 beschikbaar is voor voortdurende training en ondersteuning.

Wie gebruikt Sirvoy?

Sirvoy is een zeer aanpasbaar vastgoedbeheersysteem en kanaalbeheerder ontworpen voor aanbieders van allerlei accommodaties. Gebruiksvriendelijke en functierijke software met een verrassend interessant prijskaartje.

Sirvoy Software - 1
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Sirvoy Software - 3
Sirvoy Software - 4
Sirvoy Software - 5

Twijfels over Sirvoy? Vergelijk met een populair alternatief

Sirvoy

Sirvoy

4,7 (256)
€ 9,00
maand
Gratis versie
Gratis proefversie
53
5
4,6 (256)
4,7 (256)
4,7 (256)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Prijs-kwaliteitverhouding
Klantenservice
€ 6,70
maand
Gratis versie
Gratis proefversie
173
23
4,3 (1.149)
4,5 (1.149)
4,5 (1.149)
Groene beoordelingsbalken geven het winnende product aan, op basis van de gemiddelde beoordeling en het aantal reviews.

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Reviews over Sirvoy

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,3
Prijs-kwaliteitverhouding
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Rene
Rene
manager in Nieuw-Zeeland
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Does the job effortless

5,0 2 jaar geleden

Opmerkingen: Amazingly fast (instant) response time and a true pleasure to deal with

Pluspunten:

Easy to use and simple to setup. Fast working

Minpunten:

'extra's' need a bit more flexible options

Reactie Sirvoy

vorig jaar

Hi Rene, it's been a hard few years with Covid which is why we're so pleased that we've been able to help you through some of the tougher times with our affordable pricing and great customer support. Thanks for leaving us your wonderful feedback!

Shaffin
Co-Owner in Canada
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Amazingly Intuitive, Consistently Impressive

5,0 2 jaar geleden

Opmerkingen: See Pros, above.

Pluspunten:

Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.

Minpunten:

Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".

Reactie Sirvoy

2 jaar geleden

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele

dennis
md in Zweden
Horeca, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

They made it worse

2,0 4 maanden geleden

Opmerkingen: Dreadful. We should change, its not easy but we have to now because of the “ security code “ non sense that makes it unusable.They could have avoided the problem by putting a cookie on an approved device but I do t believe they kow anything about IT at all.

Pluspunten:

not much, its adaptable if youare prepared to use clutzy solutions

Minpunten:

Poor software design and execution. The calendar is a joke. Zero integration with other products. Poor customer support. No understanding of the industry they allegedly serve. They ignore requests and suggestions from customersTheir latest move is to require you to input a security code each time you access their system. This is sent by email. It can take minutes or hours to arrive. So if a potential guest calls, you cannot access the system until the code arrives, and that is always minutes and sometimes never. Any complaint about this is met with their usual couldnt care less attitude , “ it only happens one a month “ . It happens every single time you try to access the system but they take no notice of their customers and clearly dont believe them. I suspect they use IP addresses to establish whether it is a “ new device “ or not, so if you are on a dynamic IP address allocation network of any kind, it will happen every time you try to use it.

Reactie Sirvoy

4 maanden geleden

Hello, Thank you for sharing your feedback. We're genuinely sorry to hear about the difficulties you've encountered, and we'd like to provide some insights into the points you've raised. Security Code: The security code is typically sent instantly. If you've experienced delays, it might be due to email provider or spam filter issues. You can set your device as trusted to avoid repeated code requests. Integrations: We understand that you may not be aware of all the available options, and our support team is ready to guide you through these integrations and assist in choosing the ones that best suit your needs. Customer Support: We aim to provide prompt assistance and believe in being there for our clients. You can reach a support representative in seconds for assistance. While some issues may need more in-depth attention, our team is committed to providing solutions and addressing your queries. Software Design and Execution: We continuously work on improving our software and aim to offer competitive options at our price point. For immediate assistance or further clarification, please reach out to our support team. They are dedicated to addressing your concerns. Thank you for your valuable feedback. We hope to make your Sirvoy experience smoother. Regards, Jodie

Miriam
Manager in Nieuw-Zeeland
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Eerder overwogen alternatieven:

Outstanding customer service

5,0 3 jaar geleden

Opmerkingen: I love this product for my Hospitality Property Management and Channel Management. I'm now setting it up for a second property. A few days into the 14 day free trial and I was hooked. The setup is smooth, simple to follow, and easily linked to our website, channels, and the secure online payment service. Their background monitoring is vigilant, and on occasion I have received pro-active help before I even realized I needed it. This level of care in customer service is rarely experienced.
I also love that the product is sufficiently well thought through that it doesn't require lengthy initial or ongoing training sessions. In my view if you can't learn a system on the fly then it's too complicated.
There are no perfect systems, but for me Sirvoy is pretty close!

Pluspunten:

Clean and simple visuals. Easy to use. No training required. Online help via chat is readily available. Support staff are fantastic, helpful, pro-active, thorough.

Minpunten:

On the odd occasion I have bumped up against some limitations around options for promotional offers, but so far have always found a work-around.

Reactie Sirvoy

3 jaar geleden

Hi Miriam, what an amazing review, such a great start to the day to read about your experience with Sirvoy so thank you for taking the time to relate it. It has always been the aim to produce a simple, solid system with superior customer service and to hear that we are achieving that end is very satisfying. I have shared your feedback with our support team to encourage them to keep up their great work! Thanks so much for choosing Sirvoy, Adele

Mitch
Owner in Portugal
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Sirvoy works. Well. Very well and really straight-forward.

5,0 3 jaar geleden

Opmerkingen: Easy.

Pluspunten:

It is intuitive, and it does what it is supposed to do. We have had two previous providers and so we know the field and what is out there - but they both had issues and could not supply some of the basic requirements for an accommodation business. The Sirvoy booking platform integrated into our website is great and allows customers to see the whole schedule. No-one else seems to provide this. And Sirvoy customer service is responsive and answers questions clearly . Sirvoy is simple and easy to work with. Finally - fairly priced and worth it.

Minpunten:

Not found a fault yet... Each time we try to do something, Sirvoy delivers seamlessly.

Reactie Sirvoy

3 jaar geleden

Hi Mitch, thanks for all your kind praise of Sirvoy. It's great to hear that the system is working well for your business and our customer support is responsive and helpful. We wish you the very best for 2021! Thanks again for taking the time to leave us your feedback. Adele