Wat is Sirvoy?

Sirvoy biedt een reeks tools voor vastgoedbeheer, waaronder een vastgoedbeheersysteem, boekingsengine en geïntegreerde kanaalbeheerder. Het krachtige, functierijke systeem is ongelooflijk gebruiksvrie ndelijk en biedt hoteliers de flexibiliteit om de software aan te passen aan de behoeften van hun accommodatie. De eenvoud van Sirvoy betekent dat de installatie moeiteloos is en dat de klantenservice 24/7 beschikbaar is voor voortdurende training en ondersteuning.

Wie gebruikt Sirvoy?

Sirvoy is een zeer aanpasbaar vastgoedbeheersysteem en kanaalbeheerder ontworpen voor aanbieders van allerlei accommodaties. Gebruiksvriendelijke en functierijke software met een verrassend interessant prijskaartje.

Sirvoy-video
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Twijfel je over Sirvoy? Vergelijk met een populair alternatief

Sirvoy

4,7 (247)
Sirvoy
€ 9,00
maand
Gratis versie
Gratis proefversie
47
5
4,6 (247)
4,7 (247)
4,7 (247)
VS.
Beginprijs
Prijsopties
Functies
Integraties
Gebruiksgemak
Waar voor je geld
Klantenservice
US$ 6,70
maand
Gratis versie
Gratis proefversie
140
23
4,4 (994)
4,5 (994)
4,6 (994)
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Reviews over Sirvoy

Gemiddelde score

In totaal
4,7
Gebruiksgemak
4,6
Klantenservice
4,7
Functies
4,4
Waar voor je geld
4,7

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001
Roy
Roy
Small Business Owner in Belize
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

best customer service ever.

5,0 11 maanden geleden

Opmerkingen: Sirvoy is integral to my business. I could not run my hostel without them.
And, as I mentioned above, their customer support is second to none. They have resolved every issue I've had quickly, with the utmost kindness and professionalism.

Pluspunten:

easy to use, intuitive. And when I have a problem or a question, the customer service is the best I've ever had.

Minpunten:

I really can't think of anything that I have an issue with.

Reactie Sirvoy

11 maanden geleden

Hi Roy. All feedback is valuable to us at Sirvoy, but we do love to hear happy, satisfied comments such as yours; thanks for taking the time to let us know how well you're getting on. Delighted to hear it! Regards, Adele

Shaffin
Co-Owner in Canada
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Amazingly Intuitive, Consistently Impressive

5,0 10 maanden geleden

Opmerkingen: See Pros, above.

Pluspunten:

Only an Airbus offers a shorter, and smoother, takeoff. Lest anyone think that Sirvoy's 14-day trial is too short, let me say that it may be too long. Within two days of starting our trial, we found ourselves customizing and scaling rapidly. Screen after screen, the UX and functionality proved intuitive, the result of unfailingly clean and responsive design (which can never be taken for granted). Restrictions and overrides work flawlessly. By day 10 of the trial, we paid up for the entire year, and have not looked back yet.

Minpunten:

Our wishlist can cannot detract from Sirvoy's great value for the price. Easy improvements are to be had with regard to being able to color-code/tag/identify guests by market segments (and therefore the useful market reports that would result). Another quick fix: the perplexing placement of "Coupon Code" on the online booking page, *below* the calendar, when only a code unlocks restricted dates. See our point? Similarly, not every "Code" is a "Coupon [i.e., implying Discount] Code", so how about shortening to this box to just "Code" or, equally neutral and possibly more suitable, "Booking Code".

Reactie Sirvoy

7 maanden geleden

Hi Shaffin, "only an Airbus offers a shorter, and smoother, takeoff" should definitely be our new marketing slogan; love it!! Delighted that you're finding the system so customizable and easy to scale. I note your points on the colour codes and coupon codes and will pass that along for our Dev to look into. We always try to incorporate great feedback once it's useful for all our clients, so thanks for taking the time to let us know how we can improve. Kind regards, Adele

Mansfield
Treasurer in Australië
Vrije tijd, reizen en toerisme, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Overwogen alternatieven:

Excellent product. Quick setup. Outstanding customer service

5,0 2 maanden geleden Nieuw

Pluspunten:

Service is always available when I need it. It’s fast and they usually answer my query first time. Setup is simple and intuitive and has all the features I need. Guests find item easy and there are no major issues to report.

Minpunten:

It would be nice to have some basic things included in the basic plan (such as more than 1 user account). But most of what you need is included. It’s really a very good product overall.

Reactie Sirvoy

2 weken geleden

Hi Mansfield. Thanks for this lovely review and I also appreciate your feedback on the basic plan; we always make sure requests like these are noted and act on them whenever we can. Great too, that you are finding support helpful and you have the features you need to help your business succeed. With thanks, Adele

Dennis
Managing Director in Antigua en Barbuda
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

Used it for several years

2,0 5 jaar geleden

Pluspunten:

Not much. its a klutzy design. It works mostly but is not easy to understand and frequently presents potential guests with wrong data. See below on ease of use.

Minpunten:

It looks awful. There is absolutely not one help screen within the product. The terminology is confusing. There are contradictory and confusing sections particularly on setting prices, establishing room prices etc. No facility for multi function rooms - e.g. is stand alone but also part of a suite. Beware because once locked in it is hard to change to another system. although we will do that at some point. There is no help screen anywhere within the system - nothing, nada. There is no support link within the system- the one that appears on one page results in "page not found". Our one attempt to call their hotline resulted in some serious attitude from them and no help at a ll. You had better be pretty smart and computer savvy if you want to use this and be prepared to spend a lot of hours trying to figure it out and make it work.

Reactie Sirvoy

5 jaar geleden

Hi Dennis, thanks for your review. See my responses below. - It is difficult for me to answer your first comment that Sirvoy 'frequently presents potential guests with wrong data'. Please send an email to [email protected] if you wish to detail further. - In each one of Sirvoy's setting pages you will see a '?' box to the right. This is an information box designed to present clear instructions on how to proceed. - Thanks for your feedback on the multi function rooms, we are currently working to deliver this feature. - You mention that you are 'locked in', however Sirvoy is a pay-as-you-go-system that allows our clients to leave any time they wish. - If you click on the user icon on the top right of every page it will give you an option to contact support. - I looked into your account and it appears you have contacted our support over 20 times. Your staff members have a left positive rating for the help received. I hope this clarifies some of the issues. Thanks, Adele

Rene
Rene
manager in Nieuw-Zeeland
Geverifieerde LinkedIn-gebruiker
Horeca, 2-10 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Does the job effortless

5,0 3 maanden geleden

Opmerkingen: Amazingly fast (instant) response time and a true pleasure to deal with

Pluspunten:

Easy to use and simple to setup. Fast working

Minpunten:

'extra's' need a bit more flexible options

Reactie Sirvoy

2 weken geleden

Hi Rene, it's been a hard few years with Covid which is why we're so pleased that we've been able to help you through some of the tougher times with our affordable pricing and great customer support. Thanks for leaving us your wonderful feedback!