Wat is Act-On?
Act-On is een uitgebreide tool voor marketing automation die een compleet pakket aan toepassingen biedt, waaronder e-mailmarketing, tracking van websitebezoekers, leadbeheer, beheer van sociale media, rapportage en analyses, evenals integraties met webinar- en evenementenplanning.
Act-On biedt tools om campagnes te bouwen en te optimaliseren, leads te genereren, en prospects te scoren en prioriteren. De oplossing is in staat om te integreren met bijna elke leidende CRM die op de markt beschikbaar is.
Wie gebruikt Act-On?
Act-On bedient wereldwijd meer dan 4800 klanten, variërend in grootte (kleine en middelgrote bedrijven, afdelingen van grote ondernemingen) en sector (financiële dienstverlening, gezondheidszorg, productie, onderwijs, technologie).
Waar kan Act-On worden geïmplementeerd?
Cloud, SaaS, Web
Over de leverancier
- Act-On Software
- Gevestigd in Portland, VS
- Opgericht in 2008
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
China, Duitsland, Verenigd Koninkrijk, Verenigde Staten
Talen
Duits, Engels, Frans, Nederlands, Spaans
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Over de leverancier
- Act-On Software
- Gevestigd in Portland, VS
- Opgericht in 2008
- Telefonische ondersteuning
- 24/7 (contact met medewerker)
- Chatten
Beschikbaar in deze landen
China, Duitsland, Verenigd Koninkrijk, Verenigde Staten
Talen
Duits, Engels, Frans, Nederlands, Spaans
Video's en afbeeldingen van Act-On
Vergelijk de kosten van Act-On met soortgelijke producten
Functies van Act-On
Alternatieven voor Act-On
Reviews over Act-On
Andrew
Easy to use, but not our top choice
Scott
A Solid Marketing Automation Platform
Opmerkingen: We are a media publisher that used Act-On primarily for sending out marketing emails — about 20+ a month, supporting a white paper site, and hosting 2 webinars a month. Act-On made it super easy to set up and market webinars from the initial thought, through sending a copy of the webinar to attendees when done and every step along the way. I've used about 4 different marketing automation platforms and I can tell you that Act-On was by far the easiest to send email campaigns in, from initial email creation to sending.
Pluspunten:
I liked that over the past four years I have worked with the product I have seen it grow leaps and bounds. They have a team that is dedicated to making smart improvements with the product.
Minpunten:
Like all products this isn't perfect. I had the most problems with our sales rep kept changing. Also, once in a blue moon a feature would change without proper notification.
Reactie Act-On Software
4 jaar geleden
Great to hear your feedback, Scott! Thanks for sharing. Please be sure to check out the Act-On User Community as another great resource for Act-On customers. https://community.act-on.com/home
Catherine
Overwogen alternatieven:
Wonderful Product. Great Value, Amazing Results!
Opmerkingen: I've used Act-On for many years and enjoy the ease of use, their great metrics and the intuitive interface. This is a product I can't recommend enough. I use it daily and enjoy the automation as much as I enjoy the social publishing and email marketing abilities.
Pluspunten:
Act-On is easy to use and great metrics!
Minpunten:
Nothing I'd change about this software!
Reactie Act-On Software
3 jaar geleden
Thanks for the great review, Catherine! We appreciate your feedback and are so happy you're a fan of Act-On. Cheers! Sarah
Abbie
Buyer Beware!! Not a sophisticated system in the least
Opmerkingen: The worst. Beware - do NOT fall for this "automation" system. Go with something that actually supports the workflow of marketers in 2018.
Pluspunten:
Absolutely nothing. I came from using Pardot at my previous company and then was stuck with this poor excuse for an automation system for two years. Luckily we're in the process of switching back to Pardot at the moment.
Minpunten:
Pricing Model Not Built to Scale: They think that the "pay for contacts" pricing model is a pro, but it is not! For any marketer with a growing database this is a pure nightmare given that they are basically unresponsive when you need to add more contacts. We are actually currently in a situation where we can't get ANYONE to respond to help us add more contacts, which means that I cannot execute on a very large campaign that we were set to launch yesterday. Customer Service: As mentioned above, good luck getting anybody to actually call you back or fix your issues. If you have any level of sophistication in your marketing programs and automation, it's just a matter of when you're going to run into issues with Act-On, and half the time, they don't even know why the system doesn't work. I just got a call back a few days ago about a support ticket I submitted in JULY (it's October 18 right now). Product: Act-On does not have a contacts database. So if you need to look up a contact and see every list that they are on, every automation program they are in, or to manage their subscriptions or lists, you cannot. That's right - there is no way to globally search for a contact in Act-On. This is absurd. There is no way that you can call yourself an automation system in 2018 and not have this most basic of capabilities.
Brahim
Act-On Review
Opmerkingen: The marketing automation software, Act-On, solved my problem of needing to automate my marketing processes. The benefits I have realized are that we have been able to save time, get more leads, and increase my conversion rates.
Pluspunten:
Since implementing Act-On, my click-through rates have increased by nearly 200%! The product is very user-friendly and the onboarding process was a breeze. Highly recommend!
Minpunten:
Overall, Act-On is a very good marketing automation tool. There are some features which could be improved, but for the most part it is a very user-friendly tool which was easy to integrate with my existing business processes. The support team was very helpful in getting us up and running and we were quickly able to see the value that Act-On could bring to my marketing efforts.
Bethany
Overwogen alternatieven:
Act-on is an easy to use and robust marketing tool.
Opmerkingen: Our sales team is massively impressed with the capabilities and insights that Act-on provides through the integration with our CRM tool. We have been able to message leads with the right message at the right time easily and are able to have a hands off approach when it comes to funneling leads to our sales team. The value Act-on has added has been worth it.
Pluspunten:
Most actions are very intuitive and the tool is easy to navigate.
Minpunten:
Our onboarding experience wasn't the best, but Act-on has since implemented a new onboarding process that involves thorough training and set-up. We went to the bootcamp later and we are pleased that Act-on now offers that at the kickoff for other customers.
Reactie Act-On Software
3 jaar geleden
Hi Bethany, Thank you for posting your review! We appreciate your feedback and love that you're a fan of Act-On! Cheers, Sarah
