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Goliath Performance Monitor

Goliath Performance Monitor

Wat is Goliath Performance Monitor?

Software voor het monitoren van de ervaring van de eindgebruiker en voor het oplossen van problemen, met geïntegreerde informatie en automatisering,
waarmee IT'ers op prestatieproblemen kunnen anticiperen, ze kunnen oplossen en documenteren,
waar workloads, toepassingen of gebruikers zich ook bevinden.

Anticipeer proactief op problemen met de ervaring van de gebruiker voordat ze zich voordoen, verstrek de samengevoegde analytics om het probleem snel op te lossen wanneer het zich voordoet en documenteer de hoofdoorzaak, zodat prestatieproblemen voorgoed kunnen worden opgelost.

Wie gebruikt Goliath Performance Monitor?

In het bijzonder bedoeld voor de gezondheidszorg, met grondige integraties om Cerner en Epic EMD's te bewaken. Gebruikt door verschillende sectoren, met Citrix-omgevingen, ideaal voor meer dan 200 werknemers.

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Goliath Performance Monitor Software - 5

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Reviews over Goliath Performance Monitor

Gemiddelde score

In totaal
4,8
Gebruiksgemak
4,6
Klantenservice
4,9
Functies
4,8
Prijs-kwaliteitverhouding
4,8

Reviews op basis van bedrijfsgrootte (werknemers)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Reviews zoeken op score

5
76%
4
24%
Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Informatietechnologie en -diensten, 10.000+ werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer

Ask Kip! New Feature Is A Great Value Add!

5,0 vorig jaar

Opmerkingen: This has been a fantastic monitoring tool for a Citrix implementation. It's console is simple to use and navigate. There are a ton of default alerts configured, some of which I didn't realize were in place. An example of this is the LHC monitor alert. This let me know that there was an issue with Citrix Cloud before I had even seen the effect of it. It prompted me to check status.cloud.com. Soon after the alert, I saw devices begin to unregister. Having that heads up was fantastic. The addition of Ask Kip! has made it an even better experience.

Pluspunten:

The new Ask Kip! feature is a fantastic add to the tool-set. It allows quick finding of configurations, troubleshooting, and assisting with any questions. It also showed some remediation steps for user issues. I couldn't off the top of my head remember alert suppression setting and it showed the step by step to make the change I needed. It clearly explains what is asked and the answer is exactly what I asked for every time I submitted a query. Excellent AI assistant.

Minpunten:

Didn't really find anything that stood out as being a negative.

Ronald
ECSA Hyperspace and Service Server Support in VS
Informatietechnologie en -diensten, 5.001-10.000 werknemers
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer

Total Monitoring Package

5,0 2 jaar geleden

Opmerkingen: Goliath staff believe in old-school customer support, they assist you in every aspect of their product. From the time you first contact them they are not just a vendor; they are part of your team and part of your success.

Pluspunten:

We rely heavily on Citrix in our environment, and this is the only tools we have found that gives you a total picture of the entire environment from start to finish.

Minpunten:

If I had to say anything bad it would be the learning curve with any monitoring system, however; they give you great support and training to assist you with this.

Geverifieerde reviewer
Geverifieerde LinkedIn-gebruiker
Ziekenhuis- en gezondheidszorgbranche, 1.001-5.000 werknemers
Heeft de software gebruikt voor: Gratis proef
Bron van de reviewer

Much better than competitors products, easy to use.

4,0 3 jaar geleden

Pluspunten:

The provided scorecard for user experience

Minpunten:

Lacking a bit of reporting ability internally to the product. API can be setup, but these should all be brought internal to the product.

Reactie Goliath Technologies

3 jaar geleden

Thank you for your review! We appreciate your honest feedback and would love to learn more about what you are looking for in terms of reporting ability. Feel free to contact us at [email protected] to discuss how we may be able to address your request. We are glad to hear that you like our End-User Experience Scorecard!

Craig
Citrix Architect in Zuid-Afrika
Informatietechnologie en -diensten, 1.001-5.000 werknemers
Heeft de software gebruikt voor: 1-5 maanden
Bron van de reviewer

Goliath Performance Monitoring

5,0 3 jaar geleden

Opmerkingen: Easy to install , easy to configure , Users always blame Citrix for slowness , or Citrix is slow , ticket logged and escalated to management , with Goliath and the ability to do last mile analytics provides you with proof that the users Service provider is the issue and not Citrix.
The ability to troubleshoot the entire connection from end user to server

Pluspunten:

The ability to provide a in-depth analysis and troubleshooting capabilities at an unbelievable price

Minpunten:

I have not found any to date , as I am still getting to grips with the technology

Reactie Goliath Technologies

3 jaar geleden

Craig, thank you for sharing your thoughts about our solution! We appreciate your feedback and are very happy to learn about the reasons you chose Goliath as well as the benefits you've been able to leverage as a result.

Ed
Virtualization Administrator in VS
Overheidsadministratie, 201-500 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer

The Topology View is a godsend!

4,0 9 maanden geleden

Opmerkingen: Goliath has been the go-to solution for all of our Citrix deployments for at least 6 years. We've had several solutions come and go, including SolarWinds, OpManager, and EG Innovations, but Goliath has been the one tool that we've turned to as far as diagnosing and fixing issues that arise in Citrix. Topology View gives us the first glance, and from there we're able to narrow down to the server view until we get to the root of a problem.

Pluspunten:

Topology View is a quick, convenient, at-a-glance solution for seeing the state of your Citrix environment. The ability to see problem servers immediately, accompanied by color-coded alerts gives us an effective way to zero in on the problem quickly.

Minpunten:

Alerts are helpful, but requires a lot of fine tuning out of the box to filter out unnecessary noise, and customization is not as intuitive as it could be.