Persefoni

The Persefoni Experience

Opmerkingen: When I accepted the role of VP of Sustainability, following 8 years of leading our R&D and Quality Systems Teams, I reached out to over a dozen consultants and software providers in this field. The team of [sensitive content hidden] helped to put Penn Color on the right track, and as I look back on the past 8 month, I couldn't be more sure that we made the right decision to partner with Persefoni.

Pluspunten:

Ther are a number of reasons I like working with Persefoni. Navigation is intuitive, database in Ecoinvent is comprehensive and the Persefoni Academy and Footprint Guide have been very helpful. What I appreciate more than anything though, about the 'Persefoni experience', has been and continues to be, working with [sensitive content hidden]. Their depth of knowledge, level of guidance & support and consistent & timely responsiveness are at the highest level of any service provider I have worked with in my 36 years in business. They are also just fun to work with!

Minpunten:

So far, the entire experience has been positive.

A granular, useful platform with excellent customer success and support.

Opmerkingen: Coming from a low-maturity perspective, Persefoni holds a lot of promise. While not easy to get started, the platform is incredibly sophisticated and offers ready-to-use resources to help calculations, visualisation, and reporting. Most notably, Persefoni demonstrates examplary dedication to its customers and their success.

Pluspunten:

By far the best thing about Persefoni are the investment in its customers and their success. The Persefoni team shows unwavering commitment to ensuring that its customers, no matter their size or current goals make the best use of the platform and gain understanding along the way. The platform itself is a wealth of plug-and-play resources.

Minpunten:

It is a challenge to set up reporting and metrics, and preparing/uploading data in the required format is not easy. However, I am sure that this is the case for any comparable platform. This loops back to the immense pros for Persefoni which is the excellence of its support/customer success team and the sophistication of the resources within the platform.

FM Conway X Persefoni

Pluspunten:

The expertise and resources available to help us move away from spend-based carbon calculations.

Minpunten:

Data integration to the Persefoni platform can be tricky at first, however, the support team are on hand to assist with issues.

Strong Friendly Service

Pluspunten:

Very customer friendly team that is will to support any and all questions that you have about utilizing the system.

Minpunten:

Set-up can be confusing at times and not always clear on next steps. I think continuing to streamline the process would be helpful.

Persefoni - Trusted ESG Partner

Opmerkingen: I cannot emphasize enough how impactful their customer service is, it made all the difference in the long run.

Pluspunten:

Persefoni's staff was professional and went above and beyond in our implementation process. They collaborated with us throughout the entire process and helped customize for our unique situations. They took the time to educate each team member on the importance of each reporting type and walked us through step by step processes from system set up through data uploads and system integrations.

Minpunten:

Some of the templates were a bit confusing, but the team was always there to provide support with any questions!