--- description: Ontdek de plus- en minpunten van NinjaChat en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: NinjaChat - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/30797/live-chat/software) > [NinjaChat](/software/1026964/ninjachat) # NinjaChat Canonical: https://www.capterra.nl/software/1026964/ninjachat > NinjaChat is software voor livechats. De software helpt om je websitebezoekers er meer bij te betrekken door je livechat te integreren met multi-channel communicatie. > > Oordeel: score van **4.6/5** door 5 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt NinjaChat? Grote, middelgrote en kleine ondernemingen Detailhandel en e-commerce Telecommunicatie en IT BFSI (Banking, Financial Services and Insurance) Reizen en horeca Onderwijs Gezondheidszorg Anders ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 5 Reviews | | Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.6/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: 500apps - **Opgericht**: 2019 ## Commerciële context - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Brazilië, Canada, Duitsland, India, Nederland, Verenigd Koninkrijk, Verenigde Staten ## Functies - Aanpasbare branding - Activiteitendashboard - Alerts/Escalation - CRM - Chatten/messaging - Communicatie via meerdere kanalen - Consumentgericht chatten in realtime - Contentbeheer - Enquêtes en feedback - Geotargeting - Klantendatabase - Klantgeschiedenis - Live chatten - Overdrachten en routering - Proactief chatten - Rapportage en analyse - Rapportage en statistieken - Third-Party Integrations - Transcripten/chatgeschiedenis - Wachtrijbeheer - Workflowbeheer ## Integraties (1 in totaal) - Webhook Relay ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.capterra.nl/directory/30797/live-chat/software) - [Customer support software](https://www.capterra.nl/directory/32315/customer-support/software) - [Customer communication management software](https://www.capterra.nl/directory/31002/customer-communications-management/software) - [Customer satisfaction software](https://www.capterra.nl/directory/30541/customer-satisfaction/software) - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Freshdesk](https://www.capterra.nl/software/124981/freshdesk) — 4.5/5 (3408 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.nl/software/61368/salesforce) — 4.4/5 (18768 reviews) 4. [Zendesk Suite](https://www.capterra.nl/software/164283/zendesk) — 4.4/5 (4072 reviews) 5. [LiveChat](https://www.capterra.nl/software/62194/livechat) — 4.6/5 (1715 reviews) ## Reviews ### "NinjaChat Offers the best of the Best\!" — 4.0/5 > **Desiree** | *3 februari 2025* | Gezondheid, wellness en fitness | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: One of my favorite fetures the AI helps you every step of the way in your projects. It helps you keep what you are writing ok for the individual or individuals that you are writing to or for. It also offers so many AI models that you can use to help you. They have access to the best of the best. > > **Minpunten**: The amount of pictures, videos and Messages that you have access to on the lowest paying offer isn't very much in the long run. In order to have a decent amount you have to pay almost 40.00 a month. If you are on a tighter budget it may be best to go with something cheaper. > > It was ok. I enjoyed the access to all the AI products .t helped me complete a few projects that were a little tougher than I had figuered. But the price kept me from continuing. ----- ### "NinjaChat: Simplifying Customer Communication for Effortless Management" — 5.0/5 > **Geverifieerde reviewer** | *12 mei 2023* | Informatietechnologie en -diensten | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: I've been utilizing NinjaChat, and I must say it's an exceptional application that I wholeheartedly endorse. The abundance of customization choices it offers makes it incredibly user-friendly, especially with its email templates, pre-written messages, interface settings, labeling system, online and offline forms, surveys after chats, and feedback survey forms. These features greatly facilitate communication with customers, enabling swift and efficient resolution of their inquiries. Additionally, NinjaChat's outstanding customer service functionalities enhance the website experience for visitors, making it an invaluable tool for enhancing overall customer satisfaction and fostering enduring customer connections. > > **Minpunten**: This software has exceeded our expectations - there's nothing to dislike about it, and it has been incredibly valuable to our organization. ----- ### "A fantastic solution ninjachat" — 5.0/5 > **Geverifieerde reviewer** | *12 oktober 2023* | Human Resources | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: NinjaChat offers a user-friendly and manage my work interface that makes managing customer chats simple and easy presentation when I'm chat process work is easy to me. > > **Minpunten**: Ninjachat work process is easy and my system is good, everything is fine . ----- ### "NinjaChat allows for effortless communication with customers." — 4.0/5 > **Palaparthi** | *14 augustus 2023* | Farmaceutica | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: NinjaChat's software provides multi-channel support and customer features, resulting in a seamless user experience. The analytics and reporting tools are invaluable for managing chats and responding promptly to inquiries, contributing to our positive overall experience with NinjaChat. > > **Minpunten**: This app seamlessly integrates into my daily routine without any drawbacks or obstacles. I appreciate every aspect, making it my top choice over similar apps. ----- ### "Best Chat Application" — 5.0/5 > **syed** | *4 oktober 2022* | Sport | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: ninja chat is an easy to use and easy to work around application > > **Minpunten**: nothing that i dont like about ninjachat > > overall great experience ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/1026964/ninjachat) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens