BigContacts

BigContacts

door BigContacts

Wie gebruikt BigContacts?

Any small business looking to capture more leads, convert more sales and retain more customers including finance, legal, manufacturing, food, beverage, real estate, healthcare, and so more more.

Wat is BigContacts?

Fantastic "pricing" is the #1 reason our happy customers choose BigContacts over other CRMs. Pricing + all our great features and tools. BigContacts is also the #1 rated Contact Management & Email Marketing Solution based on ease of implementation.

Upgrade THIS MONTH and get a 20% discount for the life of the account PLUS we'll train your team at NO additional cost Use this code: 20PERCENTLIFETIMEDISCOUNT

Plans starting at only $5 per user - per month!

BigContacts - Details

BigContacts

http://www.bigcontacts.com

Opgericht in 2006

BigContacts - Prijsoverzicht

BigContacts vanaf US$ 10,00/maand. BigContacts heeft geen gratis versie maar biedt wel een gratis proefperiode. Hieronder vindt u extra prijsinformatie voor BigContacts.

Beginprijs

US$ 10,00/maand

Gratis versie

Nee

Gratis proef

Ja

Implementatie

Cloud, SaaS, Web

Training

Live online

Webinars

Documentatie

Ondersteuning

Kantooruren

Online

Functies van BigContacts

CRM-systemen
Documenten opslaan
E-mailmarketing
Integratie van marketingautomatisering
Integratie van sociale media
Interne chatintegratie
Kalender-/herinneringssysteem
Leadscoring
Mobiele toegang
Offertes en voorstellen
Segmentering
Taakbeheer
Territoriumbeheer
Beheer van verkooppipeline
Contacten importeren en exporteren
Contactendatabase
Gedeelde contacten
Interactie bijhouden
Leads beheren
Segmentering
Tools voor exploratie
Zoeken/filteren
Bronnen bijhouden
Campagnebehee
Interactie bijhouden
Lead nurturing
Leaddistributie
Leads vastleggen
Leadscoring
Leadsegmentering
Pipelinebeheer
Tools voor exploratie

Reviews van BigContacts

5 van 200 reviews worden weergegeven

In totaal
4.3/5
Gebruiksgemak
4.3/5
Klantenservice
4.3/5
Functies
4.2/5
Waar voor je geld
4.4/5

Highly Recommend

Beoordeeld op 31-7-2015
Chuck G.
Chemicaliën
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
Bron: GetApp
5/5
In totaal
5/5
Gebruiksgemak
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld

Opmerkingen: We have been with Big Contacts for over five years. We were looking for a program that was web based that would allow us to track customer information in over 40 states. BC has delivered everything we needed and more. One of the most valuable tools is the history and the email tracking capabilities. This program offers many utilities and options to increase sales and lower the sales cycle. I highly recommend this product for anyone that is in need of monitoring sales calls and customer information.

Pluspunten: This product is easy to use, very easy to understand and easily updated. Great tool when territory changes are needed. All information is up to date and easy to find.

Minpunten: We have not expereinced any problems that were negative to our needs.

Ex-Salesforce.com user appreciates value of BigContacts

Beoordeeld op 10-12-2019
Derek l T.
Managing Director
Medische apparatuur, Zelfstandig ondernemer
Heeft de software gebruikt voor: 6-12 maanden
Bron van de reviewer 
4/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
4/5
Klantenondersteuning
4/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I would definitely recommend BigContacts for ease of use, price, features, and value.

Pluspunten: The BigContacts CRM System is pretty straightforward in terms of setup and implementation. Once you learn the basic rules in terms of setting up fields, etc. you can begin using the software with confidence. The videos are extremely helpful also. The price is one-third to one-fourth the cost of Salesforce.com.

Minpunten: There are a few features that are a little less intuitive and may require some help from support. If you can't find the right answer in the support materials or the videos they will get on the phone after you have placed a support request. This may take some time if it is off hours, but the response is always within a 24 hour window at the longest.

The right CRM for taking your company up a notch

Beoordeeld op 31-12-2019
Jerry F.
CEO
Marketing en reclame, 2-10 werknemers
Heeft de software gebruikt voor: 1+ jaar
Bron van de reviewer 
5/5
In totaal
4/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: I've recommended it to clients that have been driven to tears by the best known sales software. The Demo was sufficient to convince them to change.

Pluspunten: The functionality delivered for the price is terrific. The fact that automated marketing sequences are included make it a better deal than most That, plus simplicity of operation make it a delight for the "little guy."

Minpunten: You can;t print out the calendar. those of us that live where there are gaping holes in cel coverage need to have a printed calendar for reference almost daily.

Ease of Use

Beoordeeld op 19-11-2019
Dona G.
Project Manager
Telecommunicatie, 2-10 werknemers
Heeft de software gebruikt voor: 2+ jaar
Bron van de reviewer 
5/5
In totaal
5/5
Gebruiksgemak
4/5
Functies en functionaliteit
5/5
Klantenondersteuning
5/5
Waar voor je geld
Waarschijnlijkheid van aanbeveling:
Niet waarschijnlijk Zeer waarschijnlijk

Opmerkingen: Having one place for customer information whether it was a completed or pending sale, billing or repair issues, and the scheduling of tasks is HUGE - it makes it easy for the remote workers. Attachements are shown separately. Connecting with Quickbooks.

Pluspunten: Scheduling tasks for yourself or others. Historical data of contacts with your clients, whether it was a phone call, email, meeting and attachments, even the direct marketing campaign for those special offers to all or some clients. Ability to enter social media information. Ability to see the daily, weekly, monthly calendar for your entire team. Basic or Custom reports.

Minpunten: No place to enter time (duration of a call). No way to click on the client's twitter, facebook or linkedin feed.
Ability to look up a contact via telephone number.

So far the better CRM

Beoordeeld op 27-1-2010
David K.
owner
Bron van de reviewer 
3/5
In totaal
4/5
Gebruiksgemak
Functies en functionaliteit
3/5
Klantenondersteuning
Waar voor je geld

Opmerkingen: easier than other CRM Ive used, the pricing is reasonable, but some things still needs alot of improvement, man I cant believe no one out their has something simple to use and actually works!!! and does not cost an arm and a leg....

Pluspunten: for the past four years we have used Zoho,Oprius,Bartchbook. Bigcontacts seems to be the easier one to pull reports, the contacts info has all the email,tasks,notes right in one place making it easy for everyone to review what is going on with each customer.
The non tech people that use it are not having a difficult time, that is one of the major reasons we switched.

Minpunten: We have a retail business, the marketing portion of bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that.....pretty lame, Ive ask tech support about the integration but after after several emails Ive never got a straight response only that they are working with a vendor.
I also wanted to up load a couple of list and some contacts maybe deputes, bigcontacts does not combine dupes...you have to fix everything on one list then up load it...if you have a new list it will over write the existing one....what????

Antwoord van de leverancier

van BigContacts op 22-2-2010

David,

Thank you for the feedback. We have some great news for you as there appears to be some confusion regarding the marketing module.

You mentioned:
-------------------------------------------------------------
"the marketing portion of Bigcontacts lacks I was under that impression when I sing up I can send out thank you cards, and email follow ups but I had to sign up for vertical response so I have to double enter contact info to do all that"
------------------------------------------------------------
We give you the ability to easily filter any group of contacts within BigContacts and have the list instantly populate for you in VerticalResponse so that you can schedule your email or postcard campaign. NO double entry of contact information needed at all. We would be happy to show you how this works in greater detail and encourage you to take advantage of our FREE best practice webinars to learn more. http://www.bigcontacts.com/best-practices-webinars-for-web-based-crm/