--- description: Ontdek de plus- en minpunten van Upzelo en leer meer over de functies, de prijs en het gebruiksgemak van de software. Lees nuttige beoordelingen van geverifieerde gebruikers en ontdek vergelijkbare programma's. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Upzelo - Bekijk prijzen, reviews en scores - Capterra Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Customer engagement software](/directory/30906/customer-engagement/software) > [Upzelo](/software/1026443/upzelo) # Upzelo Canonical: https://www.capterra.nl/software/1026443/upzelo > Met Upzelo kunnen abonnementsbedrijven het verloop verminderen en de retentie verhogen, door middel van realtime gegevens, aangepaste aanbiedingen en feedback. > > Oordeel: score van **5.0/5** door 4 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Overzicht ### Wie gebruikt Upzelo? B2B-softwarebedrijven SaaS-bedrijven B2C-abonnementsbedrijven E-commerce abonnementsbedrijven Bedrijven in abonnementsdozen ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **5.0/5** | 4 Reviews | | Gebruiksgemak | 5.0/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.8/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 5.0/5 | Gebaseerd op alle reviews | | Functies | 4.8/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 100% | (10/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Upzelo ## Commerciële context - **Beginprijs**: US$ 149,00 - **Prijsmodel**: (Gratis versie beschikbaar) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop) - **Ondersteunde talen**: Engels - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België, Belize en 194 meer ## Functies - Accountwaarschuwingen - Activiteiten volgen - Activiteitendashboard - Beheer van klantervaringen - Bijhouden van klantenactiviteit - Bonusbeheer - Campagnebeheer - Communicatie via meerdere kanalen - Communicatiebeheer - E-mailbeheer - Engagement tracking - Feedbackbeheer - Gezondheidsscore - Inkomstenbeheer - Klantenbinding - Klantenkaarten - Klantgeschiedenis - Lidmaatschapsbeheer - Live chatten - Loyaliteitsprogramma - NPS van klanten - Promotiebeheer - Rapportage en analyse - Samenwerkingstools - Sociale promotie - Taakbeheer - Third-Party Integrations - Visuele analyse - Volgen en analyseren van gebruik - Waarschuwingen/Meldingen ## Integraties (13 in totaal) - Adobe Commerce - Dotdigital - Feefo - Gorgias - HubSpot CRM - Intercom - Klaviyo - REVIEWS.io - Recharge - Shopify - Slack - WooCommerce - Zapier ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) ## Gerelateerde categorieën - [Customer engagement software](https://www.capterra.nl/directory/30906/customer-engagement/software) - [Customer success software](https://www.capterra.nl/directory/30961/customer-success/software) - [Customer loyalty software](https://www.capterra.nl/directory/10031/customer-loyalty/software) ## Alternatieven 1. [LiveAgent](https://www.capterra.nl/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Lucky Orange](https://www.capterra.nl/software/150695/lucky-orange) — 4.7/5 (260 reviews) 3. [Viber](https://www.capterra.nl/software/180348/viber) — 4.4/5 (4058 reviews) 4. [Text Request](https://www.capterra.nl/software/167015/text-request) — 4.6/5 (1193 reviews) 5. [Slack](https://www.capterra.nl/software/135003/slack) — 4.7/5 (24046 reviews) ## Reviews ### "Excellent loyalty, referral, and membership management platform" — 5.0/5 > **Edward** | *9 april 2025* | Werving en selectie | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Despite being designed for e-commerce, Upzelo offers us the flexibility to implement referral and loyalty programs for candidates and clients, as well as memberships for talent communities, which are crucial elements for our business strategy. > > **Minpunten**: I do not detect any difficulties or objections that need to be mentioned about this tool. > > We implement referral programs through Upzelo, motivating candidates to recommend qualified professionals. In return, we offer valuable rewards for successful referrals, including bonuses, training discounts, and exclusive access to networking events. ----- ### "A must if you care about customer churn and retention" — 5.0/5 > **Matt** | *22 februari 2022* | Marketing en reclame | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: A really great customer success software that has helped us to grow our clients business. We weren’t looking for a tool like this but were curious when we read their description here on Capterra. We requested a demo and from that we could easily see where in our software stack this would sit. Since we set up Upzelo we have seen a marked improvement in our clients churn rate and a growth in their net revenue. > > **Minpunten**: The installation process was easy to set up and activate. The audiences were straightforward to build and the suggested customer exit surveys were really helpful. Their customer support team were always on hand to help us along the set up process from trial though to being fully upgraded with Upzelo. Upzelo has allows us to focus more on attention and understand our customers more. It’s a core part of our team, helping us to influence both marketing and product development thanks to the specific feedback it can generate from each and every one of our customers. Overall it really does reduce your churn. > > So far we are yet to come across any downsides to using Upzelo. Its greatly helped use to reduce our churn and grow our business. ----- ### "I recommend Upzelo for your Cancel Flow" — 5.0/5 > **Milagros** | *3 juli 2023* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Upzelo´s Cancel Flow is a great and very useful feature for our subscription model business. We can now retain more customers and understand better their feedback. Also, they are constantly making improvements in the tool and they listen to suggestions and make them happen.Customer service is great. > > **Minpunten**: At first we couldn´t filter by custom date and that made difficult to keep track, but they added that feature recently, and we are loving the new dashboard. > > We have retained 15% of customer who were about to cancel thanks to Upzelo´s Cancel Flow. ----- ### "Great Interface" — 5.0/5 > **Geverifieerde reviewer** | *21 februari 2022* | Internet | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Upzelo revolutionized the way we handled customer success. We had the whole system setup in a matter of minutes, and saw our first "upzelo" saved customer within a few days. The user interface was a dream to use when getting everything configured, and the reporting always made the information you wanted readily available as soon as you login. > > **Minpunten**: Some of our retention flows can be a little more complex, which required a little extra work to get right. ## Links - [Bekijk op Capterra](https://www.capterra.nl/software/1026443/upzelo) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens