Ecolane DRT

Ecolane DRT

door Ecolane

Wie gebruikt Ecolane DRT?

Demand-response dispatch and scheduling software in paratransit, NEMT and government industries in the US and internationally. They serve transit agencies that manage anywhere between 5-250+ vehicles.

Wat is Ecolane DRT?

Ecolane is the most flexible, affordable and reliable choice for transit agencies looking for transit software solutions. Our easy-to-deploy, on-demand scheduling and dispatching platform empowers transit agencies to provide safe, accessible, and equitable transportation alternatives to people who might not otherwise have community access and mobility.

Ecolane DRT - Details

Ecolane

http://www.ecolane.com/

Opgericht in 2002

Ecolane DRT - Prijsoverzicht

Ecolane DRT heeft geen gratis versie en biedt geen gratis proefperiode.

Gratis versie

Nee

Gratis proef

Nee

Implementatie

Cloud, SaaS, Web

Mobiel - iOS native

Mobiel - Android native

Training

Persoonlijk

Live online

Webinars

Documentatie

Ondersteuning

24/7 (contact met medewerker)

Kantooruren

Online

Functies van Ecolane DRT

Software voor openbaar vervoer
Beheer van aangepast vervoer
Beheer van vaste routes
Chauffeurlogboeken
Chauffeursgegevens
Factureren
Kilometerstanden bijhouden
Ondersteuning voor meerdere routes
Plannen
Routering
Verzendbeheer
Beheer van chauffeurs
Beheer van wagenpark en apparatuur
Beladingsbeheer
Factureren
Klantenbeheer
Offertes
Orderbeheer
Plannen
Providerbeheer
Routering
Transportbeheer
Verzendbeheer
Brandstofbeheer
Computerondersteund verzenden
Factureren
Kilometerstanden bijhouden
Klantendatabase
Noodinterventie
Orderbeheer
Plannen
Routering
Voertuigen bijhouden

Reviews van Ecolane DRT

5 van 16 reviews worden weergegeven

In totaal
4,4/5
Gebruiksgemak
4,1/5
Klantenservice
4,5/5
Functies
4,4/5
Waar voor je geld
4,5/5
Donald J.
Compliance Specialist
Vervoer/over de weg/per spoor, 13-50 werknemers
Heeft de software gebruikt voor: 1+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-4-2018

"Excellent and efficient software"

Opmerkingen: improved efficiency and ease of operation

Pluspunten: Ease of use. Reports are easy and very useful. The software has increased our productivity significantly and we see a consistent reduction in driver payroll hours. The reservation process is quick and efficient. NTD reporting is very simple with the software and the time needed for report preparation is a mere fraction of what we used to have to spend getting reliable data.

Minpunten: Need a similar software for fixed route service. The software is excellent for paratransit service. We struggle with finding a similar solution for our fixed route service. The training and support has been excellent. Our supervisors had to get used to allowing the system do its work and once they accepted that, scheduling has greatly improved. I really don't have any issues that I can say that we like least about the software.

Antwoord van de leverancier

van Ecolane op 31-1-2019

Hi Donald,

Thanks for the review. It¿s our pleasure to have you as our customer. We're glad that our software has increased your productivity so significantly while reducing your costs.

  • Bron van de reviewer 
  • Beoordeeld op 9-4-2018
Cathy B.
Brokerage Manager
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    5/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 24-6-2020

"Great Product, Great Customer Service"

Opmerkingen: Converting to Ecolane dispatching software has allowed our company to provide more trips, improving our overall ridership and fare box return.

Pluspunten: I appreciate the ease of accessibility from any computer or location. The conversion from previous software was quick and the Ecolane Help Desk is a wealth of great information and training tools.

Minpunten: I would like to see the reports option be a little more user friendly. Hard to pick the right report. However, Help Desk is always willing to get the reports I need and save them as favorites for future reporting.

  • Bron van de reviewer 
  • Beoordeeld op 24-6-2020
Kay K.
Assistant Transportation Manager
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    3/5
  • Gebruiksgemak
    2/5
  • Functies en functionaliteit
    4/5
  • Klantenondersteuning
    3/5
  • Waar voor je geld
    Zonder beoordeling
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 26-10-2018

"Ecolane"

Pluspunten: The amount of data that can be pulled from Ecolane is very helpful.

Minpunten: Changing/updating subscriptions is cumbersome.

Antwoord van de leverancier

van Ecolane op 9-1-2019

Thanks, Kay! We're sorry that updating and changing subscriptions is cumbersome, but we really appreciate your input. We are continually making process improvements, so any ideas you have, we definitely welcome. You can make suggestions through our Ideas Portal at https://ideas.ecolane.com/portal_session/new so that we can integrate them into our roadmap. If you¿re not sure how to submit a suggestion on the Ideas Portal, please watch the video below. You will need to log into HelpDesk to view it.

https://helpdesk.ecolane.com/hc/en-us/restricted?return_to=https%3A%2F%2Fhelpdesk.ecolane.com%2Fhc%2Fen-us%2Farticles%2F115005304148-Aha-Idea-Portal-and-Feature-Request-Process-VIDEO-

If you need further assistance or extra support, please feel free to reach out to us through HelpDesk at any time. Thanks.

  • Bron van de reviewer 
  • Beoordeeld op 26-10-2018
Samuel O.
Financial Analyst
Financiële dienstverlening, 13-50 werknemers
Heeft de software gebruikt voor: 6-12 maanden
  • Totaalscore
    5/5
  • Gebruiksgemak
    5/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    5/5
  • Waarschijnlijkheid van aanbeveling
    10/10
  • Bron van de reviewer 
  • Beoordeeld op 9-5-2020

"Ecolane DRT Insight "

Opmerkingen: Offering reliable and affordable dispatching in our agency.

Pluspunten: I like that Ecolane DRT makes it easy to transit goods abd dispatching at ease.

Minpunten: I am currently facing no flaws while in the line of duty with Ecolane DRT.

Antwoord van de leverancier

van Ecolane op 27-5-2020

Thank you so much Samuel!

  • Bron van de reviewer 
  • Beoordeeld op 9-5-2020
Janelle C.
Operations Manager
Vervoer/over de weg/per spoor, 51-200 werknemers
Heeft de software gebruikt voor: 2+ jaar
  • Totaalscore
    4/5
  • Gebruiksgemak
    4/5
  • Functies en functionaliteit
    5/5
  • Klantenondersteuning
    5/5
  • Waar voor je geld
    4/5
  • Waarschijnlijkheid van aanbeveling
    8/10
  • Bron van de reviewer 
  • Beoordeeld op 6-4-2018

"Software is efficient in scheduling and reporting."

Opmerkingen: The ability to produce various reports in compliance with our contractual obligations has improved tremendously with Ecolane. Eliminates alot of time and effort to manually produce necessary data. System's tracking and monitoring capabilities are satisfying and useful.

Pluspunten: The capability of producing various reports in compliance with contractual obligations and internal assessments on drivers on time performances, mapping capabilities allows for monitoring and tracking of trips and drivers.

Minpunten: Ability to maintain a large percentage of "group" trips versus demand response trips. Program group trips from same geographic area and site appear to go array when the system notices that there are other capable drivers in the area.

Antwoord van de leverancier

van Ecolane op 19-6-2018

Janelle, we are super excited that your agency reports are making you more efficient in the office, but sorry to hear of your struggles with some of your trips ¿appear(ing) to go array.¿ We hope you don¿t mind, but we took the liberty of reviewing our support system to see if we could track you down since the reported struggles didn¿t strike a chord with any reported issues. We are going to have one of our team set up a time to talk through any issues you are having and get you all set. Thanks again for reaching out and being part of the Ecolane Partner community. Keep the feedback coming!

  • Bron van de reviewer 
  • Beoordeeld op 6-4-2018